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This Government Contract opportunity from Department Of State was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Warranty and Post-Delivery Technical Support

Closed
Federal

Contract Overview

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The contract seeks to establish comprehensive warranty and post-delivery technical support services for equipment delivered under the agreement, with a focus on ensuring operational continuity in Colombia. Coverage includes remote diagnostics to identify and resolve issues without physical intervention, on-site repairs performed by qualified technicians, and prompt replacement of any defective units that cannot be repaired in a timely manner. All support activities must be accessible and responsive within Colombia during the warranty period, ensuring minimal disruption to end users. The technical support structure is designed to maintain high standards of service quality and reliability aligned with U.S. government operational needs. This subcontract is issued under the authority of the American Embassy Bogota - Nas, part of the Department of State, and is classified under NAICS code 811212 for electronic and precision equipment repair and maintenance. The solicitation was posted on July 17, 2026, with a firm deadline for responses on August 17, 2026, at 9:00 PM local time. Performance is required entirely within Colombia, and the contractor must have the infrastructure and personnel in place to deliver immediate and sustained technical assistance. The contract does not specify a set-aside status, meaning it is open to all eligible bidders without restrictions based on business size or other classifications.

General Info

Comprehensive warranty and technical support for equipment in Colombia with remote diagnostics, on-site repairs, and prompt replacements.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

DC, COL

Set-Aside

NONE

Documents

This scope was carved out of INL_RFQ-PR15417675.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

INL_RFQ-PR15417675 IT EQUIPMENT FOR ANTIDRUG PROSPECTIVE

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of State → American Embassy Bogota - Nas
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide warranty coverage including remote diagnostics, on-site repairs, and replacement of defective units with support available in Colombia for the warranty period.

More opportunities from Department Of State → American Embassy Bogota - Nas

Same awarding agency

NAICS: 327999
New
Federal
INL_RFQ-PR16341036 45/HARDWARE AND SUPPLIES
Solicitation # INL_RFQ-PR16341036
The Bureau of International Narcotics and Law Enforcement (INL) at the U.S. Embassy in Bogota is seeking a firm-fixed-price purchase order for hardware and supplies to support the Jungla Training Facility Improv in Bogota, Colombia. The procurement includes specific items such as olive green cord and black aerosol spray, requiring all equipment to be new, original, and unaltered. Delivery must be completed within 30 days after receipt of order, with delivery locations specified for both US vendors in Miami, Florida, and local vendors in Bogota, Colombia. The contractor must provide a minimum one-year quality warranty with technical support and specific response times for repairs and requests within Colombia. Award will be determined using the Lowest Price Technically Acceptable (LPTA) methodology, evaluating technical specifications, delivery time, warranty, and past performance. Quotations must be submitted via email to the designated contacts by November 9, 2026, at 4:00 pm. Eligible offerors must be registered in the System for Award Management (SAM) and provide a Unique Entity Identifier (UEI). Payments will be made 30 days after invoice receipt in either Colombian pesos for local firms or US dollars for US firms, with a requirement that all quotes and invoices reflect zero value for VAT or IVA. Final inspection and acceptance will be conducted by the U.S. government upon arrival at the delivery address.
All Other Miscellaneous Nonmetallic Mineral Product Manufacturing

POSTED

3 days ago

DEADLINE

in 11 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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