Warsaw License Office

The State of Missouri Department of Revenue is soliciting proposals for the establishment and operation of a License Office in Warsaw, Missouri. The selected contractor will be responsible for providing a physical facility that includes a customer waiting area and specific workstations for driver licensing services, including computers, printers, and document scanners. The contract spans a five-year period from the effective date. A key requirement is the appointment of a Contract License Office Manager who must complete 120 hours of training within the first 90 days of employment. Award selection is based on the highest total evaluation score, with significant weight placed on the technical proposal, specifically customer service initiatives and the manager's experience in inventory control and performance. Additional points may be awarded for Missouri-based firms, political subdivisions, and veteran-owned businesses. Vendors must provide notarized credit and asset verification and undergo background security clearances for officers and the proposed manager. Financial operations require daily deposits of state monies via the Central Bank remote deposit system and adherence to Net 45 payment terms. All proposals must be submitted electronically through the MissouriBUYS system by the specified deadline.