Water Technical Access Portal (WaterTAP)

The California Department of Technology, on behalf of the State Water Resources Control Board, is soliciting proposals for the Water Technical Access Portal (WaterTAP). This project requires a cloud-based SaaS solution, specifically utilizing Salesforce, to replace legacy systems with an enterprise-level data system. The goal is to create a single system of record for drinking water reporting that integrates disparate data sources, streamlines information access for internal and external stakeholders, and supports workflow routing and compliance decision support. The scope of work encompasses fixed-rate deliverable-based services for design, development, implementation, and maintenance, including data migration, system integration, and knowledge transfer. The contract features a base term of three years, with the design, development, and implementation phase required to be completed within the first 21 months, followed by a three-month stabilization period. The State may exercise options to extend the term for a maximum of six years. Performance is primarily remote within the continental United States, though on-site support in Sacramento may be required. Bidders are evaluated through a multi-phase process focusing on administrative compliance, bidder and key staff qualifications, narrative responses, and cost. Award decisions are based on a final score calculation, with the top three compliant bidders proceeding to negotiations. Security compliance is mandatory, requiring adherence to NIST 800-53 and various California state security standards.