Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Web Help Desk

Active

DON-SNOTE-040928-002Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Department of the Navy, through the Space and Naval Warfare Systems Command in New Orleans, plans to negotiate and award a purchase order for Web Help Desk Unlimited Seat Government Licenses along with Annual Maintenance. This procurement will be conducted on a sole source basis under the FAR 6.302 authority, with the contract intended exclusively for MacsDesign Studio located in Fremont, California. The contract aims to provide ongoing support and licensing for the Web Help Desk software, ensuring continuous availability and maintenance of the system for government use. The solicitation, identified as DON-SNOTE-040928-002 and posted on September 28, 2004, is managed by the Naval Information Warfare Center Atlantic in North Charleston, South Carolina. Although specific NAICS code or set-aside details are not provided, the contract is clearly designated for an office within the Department of Defense, emphasizing the specialized nature of this procurement. The focus on sole source procurement underscores the unique qualifications or capabilities of MacsDesign Studio in fulfilling the government’s requirements for this web-based help desk solution.

General Info

Navy awards sole source contract to MacsDesign Studio for Web Help Desk licenses and maintenance.

Agency

Department Of Defense → Niwc Atlantic

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

SC

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedSep 28

special-notice

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → Niwc Atlantic

ContactsNo contacts available

OfficeNORTH CHARLESTON, SC, 29419-9022, USA

Organization / AgencyDepartment Of Defense → Niwc Atlantic

Office AddressNORTH CHARLESTON, SC, 29419-9022, USA

ContactsNo contact information available

Full Description

Show more

The Department of Navy, Space and Naval Warfare Systems Command, New Orleans, LA intends to negotiate and award a purchase order for Web Help Desk Unlimited Seat Government Licenses and Annual Maintenance on a Sole Source basis under the authority of FAR 6.302 to MacsDesign Studio, 4866 Richmond Ave., Fremont, CA 94536.

Similar Contracts

Same NAICS industry code

Secure Data Storage and Encryption ProviderThis subcontract opportunity with the Department of University of Hawaii seeks a provider to deliver secure data storage and encryption services for prime contractors working on university system projects. The selected provider must implement rigorous encryption standards for data both at rest and in transit, utilizing either physical server infrastructure or cloud services located exclusively within the United States. Key deliverables include the maintenance of a secure data repository and the provision of detailed access logs. The solicitation is categorized under NAICS code 518210 and was posted on October 28, 2026. Interested parties must submit their responses by the deadline of December 1, 2026. This contract emphasizes strict data sovereignty and security protocols to ensure all project information remains physically hosted on U.S. soil.

Department of University of Hawaii

POSTED

about 7 hours ago

DEADLINE

in about 1 month

Cloud Hosting and Maintenance ServicesThis subcontract for Cloud Hosting and Maintenance Services supports prime contractors working on Nebraska Public Power District projects. The selected provider will be responsible for supplying either cloud or on-premises hosting environments specifically for a web-based GIS application. Key operational duties include managing recurring software licensing, providing continuous technical support, and ensuring the environment can scale to meet user demands. To ensure data integrity and system reliability, the contractor must hold SOC2 or an equivalent cloud security certification and deliver a formal Service Level Agreement for ongoing maintenance. Interested parties should note the response deadline of November 25, 2026, for this opportunity categorized under NAICS code 518210.

Nebraska Public Power District

POSTED

about 8 hours ago

DEADLINE

TAPS Cloud Hosting and Managed ServicesThe TAPS Cloud Hosting and Managed Services subcontract provides essential cloud infrastructure and management for prime contractors working on City of Tucson Transportation and Mobility projects. Utilizing major cloud service providers such as AWS, Azure, or GCP, the contract covers critical technical requirements including cloud storage, data transfer, environment monitoring, backup services, and disaster recovery. The primary objective is to deliver a secure and scalable hosting environment that adheres to strict cybersecurity frameworks and undergoes independent security assessments to ensure data integrity. Managed under NAICS code 518210, this agreement guarantees operational reliability through established service level agreements. Interested parties should note that the response deadline for this opportunity is November 30, 2026. The contract ensures that all cloud-based operations for the agency are maintained within a high-performance environment capable of supporting the complex needs of urban transportation and mobility initiatives.

Transportation & Mobility

POSTED

about 14 hours ago

DEADLINE

in about 1 month

Cloud Hosting and VMS Software ProviderThis subcontract agreement establishes a partnership for the provision of cloud architecture and Video Management System software to support prime contractors on CMRTA transit projects. The scope of work focuses on the delivery of an operational Cloud VMS platform featuring privacy blurring and blocking capabilities, comprehensive audit logs, and a robust hosting infrastructure. This infrastructure must include primary and backup regions with automated disaster recovery protocols to meet specific recovery time and point objectives. Security and compliance are central to the contract, requiring strict adherence to CJIS compliance and SMRTA security standards. The technical implementation must incorporate data encryption, role-based access control, and multi-factor authentication to ensure system integrity. Managed under NAICS code 518210, the project is overseen by The Comet in South Carolina, with a response deadline set for December 8, 2026.

POSTED

about 15 hours ago

DEADLINE

in about 1 month

Microfilm Archival Inventory and FOLIO Data EntryThis subcontract for the Library of Congress involves the physical and intellectual verification of microfilm collection reels as part of preservation projects. The selected contractor will be responsible for verifying data elements against specific library criteria, correcting chronology errors, and updating holding and item records within the FOLIO Integrated Library System. Additionally, the scope of work includes the physical application of item barcode labels to boxes. The final deliverables consist of physically inventoried microfilm reels and updated, verified digital records maintained within the FOLIO system. This project falls under NAICS code 518210 and is managed through Contracts Services. Interested parties should note the response deadline of November 30, 2026.

Contracts Services

POSTED

about 17 hours ago

DEADLINE

in about 1 month

Satellite Data Compute Resources & Repository HostingThis subcontract, titled Satellite Data Compute Resources and Repository Hosting, is issued by the NASA Shared Services Center to support prime contractors on NASA Goddard Space Flight Center projects. The scope of work involves providing local compute resources and managed access to multi-satellite data repositories, specifically focusing on GEO imagery, precipitation products, LEO cloud and precipitation products, and atmospheric state parameters. These services are delivered through high-performance computing clusters, an active compute environment, and a dedicated data access portal. The contractor is required to adhere strictly to NASA-managed data security and availability standards to ensure the integrity of the atmospheric and satellite data. Classified under NAICS code 518210, the opportunity was posted on October 28, 2026, with a response deadline of November 2, 2026.

NASA Shared Services Center

POSTED

about 17 hours ago

DEADLINE

Onsite AV Technical Support and Event ProductionThis subcontract for Onsite AV Technical Support and Event Production supports prime contractors on projects for the Department of the Treasury Taxpayer Advocate Service in Washington, DC. The scope of work involves the complete lifecycle of audio-visual management, including the setup, operation, and teardown of projectors, screens, and sound systems. Technical requirements include the operation of audio mixers, video switchers, and camera equipment, with specific utilization of 4x2 Seamless video switchers and Decimator MD-Cross V2 transcoders. The primary objective is to deliver a fully operational AV environment and ensure the successful execution of live-streamed events and webinars. Classified under NAICS code 518210, the contract focuses on providing high-level technical production and interface management to ensure seamless event delivery for the agency.

Taxpayer Focused Support

POSTED

about 17 hours ago

DEADLINE

Fleet Management System (FMS) and Data ConnectivityThis subcontract focuses on the provision of a Fleet Management System and data connectivity for prime contractors supporting Department of Defense Education Activity student transportation projects in Okinawa, Japan. The scope of work includes the management of cloud-based software licenses, data relay subscriptions, and role-based user access controls to ensure effective monitoring of vehicle availability and route history. The primary deliverables consist of active software licenses and a functional FMS dashboard designed for operational analysis. To maintain security and integrity, the contract requires the implementation of strict data protection procedures. This effort falls under NAICS code 518210 and is managed under the Department of Defense.

DOD Education Activity

POSTED

about 17 hours ago

DEADLINE

FedRAMP/FISMA Cloud Infrastructure ProviderThis subcontract opportunity with the NASA Shared Services Center seeks a provider to supply and maintain secure cloud hosting environments for prime contractors. The scope of work includes provisioning web, database, and services environments equipped with 1 TB of scalable data storage. To ensure the security of hosted data, the provider must maintain continuous FedRAMP and FISMA compliance utilizing authorized infrastructure such as Azure Government or AWS GovCloud. The project is categorized under NAICS code 518210 and will be performed in Orlando, Florida. Interested parties should note the posting date of October 28, 2026, with a response deadline set for November 2, 2026. The primary objective is the delivery of a fully operational, compliant, and secure cloud infrastructure to support NASA's operational requirements.

NASA Shared Services Center

POSTED

about 17 hours ago

DEADLINE

Proprietary Financial Data Licensing (SEDOL Masterfile)This subcontract opportunity is for the licensing of the Proprietary Financial Data SEDOL Masterfile to support prime contractors working on projects for the Department of the Treasury Office of Financial Research. The license provides essential financial tools, including unique securities identifiers, ETF PCF Portfolio Data, historical data, and near-time supplemental files. To be eligible, providers must demonstrate legal ownership or authorized licensure of the proprietary database. The contract grants an active twelve-month data license under NAICS code 518210. Interested parties should note the posting date of October 28, 2026, with a response deadline set for November 12, 2026. Performance is associated with the Department of the Treasury.

Department Of The Treasury

POSTED

about 17 hours ago

DEADLINE

Cloud Contact Center as a Service (CCaaS) PlatformThis subcontract opportunity is for a Cloud Contact Center as a Service platform to support prime contractors on USCIS Enterprise Customer Experience 2 projects. The selected provider will deliver a fully operational, licensed CCaaS environment featuring cloud telephony infrastructure and CTI embedded softphone technology. The platform must be FedRAMP Moderate authorized and capable of supporting 3,000 concurrent agents with a high availability standard of 99.99 percent. The system will manage multiple communication channels, including voice, IP-TTY, web chat, email, and SMS. Managed under NAICS code 518210 for the Department of Homeland Security, the project is overseen by the USCIS Contracting Office. Interested parties should note the response deadline of November 12, 2026.

USCIS Contracting Office(erbur)

POSTED

about 17 hours ago

DEADLINE

RFI - FEMA - Supply Chain Management System (SCMS)

Solicitation # 70FA3127I00000001

The Department of Homeland Security, through FEMA's Logistics Management Directorate, is conducting market research via a Request for Information to identify cloud-based Software-as-a-Service solutions for the transition, implementation, operation, maintenance, and modernization of the Supply Chain Management System. The system is designed to support disaster logistics operations, including warehouse and transportation operations, inventory management, in-transit visibility, point-of-distribution support, and financial reconciliation. The scope encompasses recurring SaaS licensing, cybersecurity and system authorization support, and optional surge capacity to handle disaster-response requirements. Technical requirements include FedRAMP High certification, compliance with DHS Enterprise Architecture, and adherence to Section 508 accessibility standards. The anticipated period of performance consists of one 12-month base period with four 12-month option periods. While most work will be performed at the contractor's site, some activities may occur at FEMA Headquarters in Washington, D.C., or facilities in Virginia. This RFI is for planning purposes and is not a formal solicitation; however, interested parties must submit a narrative response, a Vendor Streamlined Profile Matrix, and a Targeted Market Research Questionnaire by January 4, 2027. Respondents are required to provide a non-binding Rough Order of Magnitude cost estimate and disclose any potential organizational conflicts of interest. All submissions must be unclassified and follow specific formatting and submission guidelines via email.

Information Technology Development And Sustainment

POSTED

about 17 hours ago

DEADLINE

More opportunities from Department Of Defense → Niwc Atlantic

Same awarding agency

EMI/EMC Curriculum DeveloperThis subcontract opportunity with NIWC Atlantic under the Department of Defense seeks a curriculum developer to create and deliver technical training focused on Electromagnetic Interference (EMI) and Electromagnetic Compatibility (EMC). The selected provider will be responsible for developing instructional materials and training modules tailored for prime contractors on Department of the Navy projects, utilizing e-learning platforms and specialized training software. The project requires deep subject matter expertise in E3 to ensure the delivery of high-quality curriculum and course materials. Performance will take place in Hanahan, and interested parties must respond by November 4, 2026. The work falls under NAICS code 611430, focusing on professional and management development training.

Professional and Management Development Training

POSTED

about 17 hours ago

DEADLINE

Environmental Test Laboratory ServicesThis subcontract for Environmental Test Laboratory Services supports NIWC Atlantic projects by providing physical environmental stress testing for C6ISR hardware. The scope of work includes conducting specialized tests for shock, vibration, altitude, salt fog, temperature, and humidity utilizing vibration tables, salt spray chambers, and environmental chambers. The selected provider is required to maintain ISO/IEC 17025 lab certification and must deliver formal Environmental Test Reports upon completion of the testing. The project is categorized under NAICS code 541380 and will be performed in Hanahan. Interested parties should note the response deadline of November 4, 2026, for this Department of Defense requirement.

Testing Laboratories and Services

POSTED

about 17 hours ago

DEADLINE

TEMPEST and Protected Distribution Systems (PDS) AuditorThis subcontract opportunity with NIWC Atlantic involves providing specialized security testing and inspections for prime contractors to prevent electromagnetic emanations. The selected provider will be responsible for conducting TEMPEST testing, surveys, and Protected Distribution Systems (PDS) inspections and certifications. These tasks require the use of TEMPEST-specific measurement equipment and the delivery of formal PDS Certification Reports and TEMPEST Survey Results. Qualified candidates must possess a Secret or Top Secret security clearance and demonstrate technical proficiency with IA PUB-5239-22 and CNSSI 7003 standards. The work is located in Hanahan and falls under NAICS code 541690. Interested parties must respond by November 4, 2026.

Other Scientific and Technical Consulting Services

POSTED

about 17 hours ago

DEADLINE

Antenna Pattern and Gain Testing SpecialistThis subcontract opportunity is for an Antenna Pattern and Gain Testing Specialist to support prime contractors on NIWC Atlantic projects within the Department of Defense. The selected provider will perform instrumented antenna testing at the Radio Frequency Test Facility in Hanahan, specifically conducting 2D antenna pattern and gain testing. The scope of work includes documenting capabilities across a 360-degree azimuth and 0 degrees elevation for both standalone and vehicle-mounted antennas, ensuring all activities strictly adhere to IEEE 149 standard test procedures. The primary deliverables for this engagement are comprehensive Antenna Pattern and Gain Documentation and Reports. This requirement falls under NAICS code 541380. Interested parties should note the response deadline of November 4, 2026, to provide the necessary technical expertise for these specialized radio frequency measurements.

Testing Laboratories and Services

POSTED

about 17 hours ago

DEADLINE

RF Modeling and Simulation EngineerThis subcontract opportunity for an RF Modeling and Simulation Engineer supports NIWC Atlantic E3 projects within the Department of Defense. The role involves performing theoretical analysis and software-based modeling to determine RADHAZ effects and predict radio frequency interference in complex environments. Utilizing tools such as MATLAB and the ANSYS Electromagnetic Interference Toolkit, the engineer will evaluate co-site coexistence RFI effects and develop necessary mitigating solutions. Key deliverables for this position include RADHAZ analyses, RFI prediction reports, and formal mitigation recommendations. The work is based in Hanahan and requires the personnel to hold either a Secret or Top Secret security clearance. Interested parties should note the response deadline of November 4, 2026.

Engineering Services

POSTED

about 17 hours ago

DEADLINE

EMI/EMC Test and Evaluation SpecialistThis subcontract opportunity with NIWC Atlantic involves providing EMI and EMC testing and evaluation services for C6ISR systems projects. The selected specialist will be responsible for conducting instrumented surveys at USN and USMC activities, recording emitter output power and antenna correction factors, and performing certification testing for communication suites using specialized test and data reduction equipment. All final deliverables must be submitted as EMI/EMC Test Reports in accordance with DI-EMCS-80200C. The position is based in Hanahan and requires the personnel to hold a Common Access Card and a security clearance at the Confidential, Secret, or Top Secret level. Interested parties should note that the response deadline is November 4, 2026.

Testing Laboratories and Services

POSTED

about 17 hours ago

DEADLINE

Market Survey for E3 Services Support of C6ISR Systems

Solicitation # N65236-26-RFPREQ-LSUBP00080-0002

The Naval Information Warfare Center, Atlantic (NIWC Atlantic) is conducting a market survey for a contract to provide Electromagnetic Environmental Effects (E3) Test, Evaluation, Training, and Range Services in support of C6ISR Systems. The anticipated scope of work includes testing electromagnetic radiation and spectrum effects, supporting the TEMPEST Program and Protected Distribution Systems inspections, and performing environmental testing such as shock, vibration, altitude, and temperature/humidity. The effort is aligned with the Navy's Information Dominance Roadmap for Electromagnetic Spectrum Usage and the Secretary of Defense's Electromagnetic Spectrum Superiority Strategy. The primary place of performance is at NIWC Atlantic, with potential travel to various CONUS and OCONUS locations. The government anticipates a five-year ordering period with an estimated value between 10 million and 50 million dollars, utilizing approximately 15 full-time equivalents per year. The contract is expected to be a firm-fixed price type for labor and calibration, with cost-reimbursement for materials and travel. Key requirements include adherence to IEEE 149 antenna test procedures, strict cybersecurity compliance, and the use of the DoD Wide Area Work Flow for invoicing. Contractors must maintain appropriate facilities, possess PKI client-side authentication capabilities, and comply with DFARS regulations regarding counterfeit electronic parts and government property management. Responses to this market survey are due by November 4, 2026.

Testing Laboratories and Services

POSTED

about 17 hours ago

DEADLINE

Notice of Intent to Sole Source - Economic Impact Assessment

Solicitation # N65236-26-SIMACQ-LBUSP00030-0034

Other Scientific and Technical Consulting Services

POSTED

about 17 hours ago

DEADLINE

Solicitation # N6523618D1001

The Naval Information Warfare Center Atlantic intends to extend the ordering period for contract N6523618D1101 by twelve months, moving the expiration date from December 6, 2026, to December 5, 2027. This extension, which maintains the current contract value, is designed to ensure the completion of ongoing task orders and maintain critical capabilities while a competitive follow-on contract is finalized. The government plans to negotiate this extension exclusively with DRS Advanced ISR, LLC, utilizing specific legal authorities to bypass competitive proposals. Interested parties wishing to provide evidence that competition would be advantageous must submit written comments to Kari Hill by 12:00 PM EST on November 13, 2026.

Electronic Computer Manufacturing

POSTED

DEADLINE

LIPTM00074, DHA/HSI IPT, 25-012 RUCKUS FOR JUST IN TIME FY25 LAN & MULTIPLE SITES- SEWP (C)This forecast involves the procurement of Ruckus equipment for Just In Time FY25 LAN requirements across multiple sites, managed by the Naval Information Warfare Systems Command Atlantic. The project, identified as LIPTM00074, is intended to support the Defense Health Agency and Health Service Integration Integrated Product Team. The performance of this contract is centered in North Charleston, and the acquisition process is being facilitated through the SEWP vehicle. Sean Johnson serves as the primary contracting officer and point of contact for this effort.

POSTED

DEADLINE

LIPTM00006_North American Aerospace Defense Command (NORAD) NORTHCOM_Audiovisual Material_SEWP (C)

POSTED

DEADLINE

LIPTM00468, NISE, MORT (TT-25-001), SEWP (C)This forecast involves the procurement of OPTIA COTS-rugged 556 Ammo Can Servers, manufactured by United Computer Products, Co., Inc. under part number A55399E83NN. These specialized servers are designed for rugged environments and are currently utilized by the U.S. Marine Corps. The acquisition is being managed by the Naval Information Warfare Systems through Niwc Atlantic, with the place of performance located in Charleston. The opportunity is categorized under NAICS code 334118 and is associated with the LIPTM00468, NISE, MORT, and SEWP programs. Bridgette Clayton serves as the primary Contracting Officer, supported by Kimberly Z. Young as the secondary point of contact. The forecast was posted on October 18, 2026, as part of a long range acquisition estimate.

Computer Terminal and Other Computer Peripheral Equipment Manufacturing

POSTED

DEADLINE

Earlier notices in this NAICS code

Posted before this notice, open and closed

D -- INFORMATION TECHNOLOGY SERVICES

Solicitation # S-LMAQM-04-Q-0058

POSTED

about 22 years ago

DEADLINE

70 -- Final eMerge2 Solicitation

Solicitation # HSHQP-A-04-Q-00004-2

Contract Administration Svcs Division

POSTED

about 22 years ago

CLOSED

about 22 years ago

D--Foreign Visits and Assignments System

Solicitation # 37338

Acquisition Management Division

POSTED

about 22 years ago

DEADLINE

D--Depot Maintenance Advisory Group Integrated Data Mart

Solicitation # R923

POSTED

about 22 years ago

DEADLINE

R -- Streamlined A-76 Study of web site design and content management services.

Solicitation # DJJ-R-04-RFP-0283

Jmd-Procurement Services Staff

POSTED

about 22 years ago

DEADLINE

99 -- Internet 2 Membership

Solicitation # NAMA-04-Q-0052

POSTED

about 22 years ago

DEADLINE

Renewal of JBoss Maintenance Support

Solicitation # DON-SNOTE-040910-002

Naval Information Warfare Systems

POSTED

about 22 years ago

DEADLINE

D -- Access to and use of AviNet Mail Handling Service

Solicitation # Reference-Number-AV14OCT035232

Telecommunications Division- HC1013

POSTED

about 22 years ago

DEADLINE

D -- CDC Consumer Response Services Program: Contact Center Operation

Solicitation # 2003-N-00709Amendment1

POSTED

about 22 years ago

CLOSED

about 22 years ago

99 -- National Federal Procurement Event That You Cannot Afford to Miss

Solicitation # Special-Notice-233

POSTED

about 22 years ago

DEADLINE

--Development of Country Study Database Prototype

Solicitation # USA-SNOTE-040826-001

POSTED

about 22 years ago

DEADLINE

R -- Request for Information (RFI) for Eforms, Processing Systems and Services

Solicitation # Reference-Number-RFI-04-0040

POSTED

about 22 years ago

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS