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Zoo Foodservice, Retail Merchandise & Admissions / Ticketing Operations

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RFP2026-046State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The City of Waco, doing business as Cameron Park Zoo, is seeking proposals under RFP 2026-046 for a qualified firm to manage and operate its foodservice, retail merchandise, and admissions and ticketing amenities. The primary objective is to establish a partnership with a high-performing firm that aligns with the Zoo's mission and emphasizes sustainable business practices to enhance the overall guest experience. The selected operator will be responsible for catering services, gift shop management, and the operation of ticketing hardware and software, including CRM and online processing. The contract term is for up to ten years, with an option to renew for five additional one-year terms. Proposals are evaluated on a 100-point scale, focusing on concepts and innovation, financial proposals regarding rent and commissions, relevant experience in accredited zoos, management expertise, and the overall quality of the operating plan. Applicants must provide a five-year pro-forma financial projection and detailed plans for staffing, technology integration, and sustainability initiatives. Mandatory submission requirements include a business identification form, HUB certification, litigation disclosures, and various state-mandated affidavits. Proposals must be submitted via the Bonfire e-Procurement portal or through specified physical formats by November 6, 2026.

General Info

Cameron Park Zoo seeks a firm to manage foodservice, retail, and ticketing services.

Agency

Texas → CITY OF WACO

NAICS

722310 - Food Service Contractors

Place of Performance

TX, USA

Set-Aside

NONE

Documents

1

RFP 2026-046 Zoo Foodservice, Retail Merchandise & Admissions/Ticketing

PDF, High priority: read this first103 pages · rfp
High

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyTexas → CITY OF WACO
Contacts3 people available
OfficeWACO, TX, 76702, USA
Organization / Agency
Texas → CITY OF WACO
Office AddressWACO, TX, 76702, USA
Contacts
Chris Hanchard
contact@example.gov
+1 (555) 000-0000
KASEY GAMBLINPURCHASING MANAGER
contact@example.gov
+1 (555) 000-0000
Daryle BullardSenior Purchasing Agent
contact@example.gov
+1 (555) 000-0000

Full Description

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The City of Waco (the “City”) doing business as Cameron Park Zoo (the “Zoo”) is seeking proposals from qualified, high-performing firms interested in operating the foodservice, catering, retail, and ticketing amenities at the Zoo.The primary purpose of this Request for Proposals is for the Zoo to seek a partnership with these services to add value to our guest’s experience at the zoo and add consistency to those services. Additionally, the Zoo is looking for a partner with mission alignment and a respect for sustainable business practices.

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