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A A A COMMUNICATION

UEI: CUC1LYHHCBE4

A A A COMMUNICATION is a federal contractor, registered under UEI CUC1LYHHCBE4. It has been awarded $13,140 in federal contracts. Primary work spans Unknown NAICS and Telephone Answering Services. Top awarding agencies include Department Of The Treasury.

Contact Information

Registration and classification details

Registration

UEI Code

CUC1LYHHCBE4

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

A A A COMMUNICATION provides professional telephone answering services. Their core capabilities center on managing inbound communications and providing remote call handling solutions to ensure continuous connectivity and message management. The company has established a consistent relationship with...

Key performance metrics

Award counts and award dollars by type, as prime and as subcontractor.

Awards Count

4

All time

Active

0

Currently performing

Completed

4

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award analytics

Awards by agency, industry, year, award type, size, and place of performance.

Awards by Agency

Department Of The Treasury$13.1K100%

Awards by NAICS

561421 - Telephone Answering Services$1.7K13.2%

Awards by Agency Over Time

Awards by Place of Performance

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Live Answering Services

Solicitation # live-answering-services

The Housing Authority of the City of Los Angeles is seeking a qualified provider for live answering, dispatching, and work order entry services. This solicitation is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. The project falls under NAICS code 561421 and is designed to streamline communication and service request management for the agency. Interested parties must submit their responses by the deadline of November 12, 2026. The primary point of contact for this opportunity is Hadi Otaky. This contract represents a targeted effort to utilize small business expertise to maintain efficient operational workflows for the housing authority's dispatching and work order systems.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

911 Emergency Dispatch and Interagency Communication ServicesThis subcontract for 911 Emergency Dispatch and Interagency Communication Services involves providing continuous 24/7/365 emergency dispatching and communication coordination for prime contractors on USACE projects at Blue Marsh Lake. The scope of work includes dispatching ranger patrols, police, fire, and EMS services, as well as the dissemination of critical data such as warrant checks and vehicle registrations. The service will be performed in Leesport, Pennsylvania, under the Department of Defense via W2SD Endist Philadelphia. To be eligible, the provider must have the jurisdiction to operate a Public Safety Answering Point in Berks County and maintain authorized access to law enforcement databases. The opportunity is categorized under NAICS code 561421.

W2SD Endist Philadelphia

POSTED

DEADLINE

W912BU27QA002: Notice of Intent to Sole Source - 911 Emergency Dispatch Services

Solicitation # W912BU27QA002

The U.S. Army Corps of Engineers, Philadelphia District, intends to award a sole-source contract to the County of Berks, Pennsylvania, for 911 emergency dispatch and interagency communication services supporting the Blue Marsh Lake project. Under solicitation W912BU27QA002, the Berks County Department of Emergency Services is identified as the only reasonably available source capable of meeting the requirements due to its exclusive jurisdiction and ownership of the public safety communication network in the area. The contract, categorized under NAICS code 561421, will provide 24/7/365 coverage from January 1, 2027, through December 31, 2027. The scope of work includes the dispatching of police, fire, and EMS services, as well as the coordination of ranger patrols and the dissemination of critical information such as vehicle registrations and warrants to federal, state, and local agencies. Services will be performed at the Berks County Emergency Management Office in Leesport, Pennsylvania. The action is being pursued under FAR 13.106-1(b)(1). While the government intends to negotiate with the County of Berks, interested parties may submit capability statements to the designated points of contact by November 13, 2026, for evaluation to determine if a competitive acquisition is appropriate.

W2SD Endist Philadelphia

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Fraud and Program Non-Compliance Hotline Services

Solicitation # 232854

The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals for Fraud and Program Non-Compliance Hotline Services to operate telephone and online reporting systems for suspected fraud, program non-compliance, harassment, theft, and workplace violence. The selected provider must provide a toll-free telephone number and a website for report submissions, with telephone intake available in English, Armenian, Russian, Spanish, and Vietnamese. A critical component of the requirement is a secure online administrative portal for authorized HACLA personnel to manage cases, assign investigators, and export data. The provider is also responsible for implementation support, including configuration, testing, and user training, while ensuring all staff with access to reports undergo appropriate background checks. Award selection is based on Best Value, evaluating price alongside qualitative factors such as qualifications, proposed staffing, work plan, intake model, platform capabilities, and transcription functionality. The contract includes strict compliance requirements, including adherence to Executive Order 11246, the Americans with Disability Act, and OSHA regulations. Insurance requirements specify general liability or cybersecurity coverage with HACLA as an additional insured, as well as statutory workers' compensation. Payments are processed via automated deposit within 30 days of receiving monthly invoices submitted in arrears. The contract term begins on an effective date with the possibility of option extensions, and HACLA maintains the right to review and require corrections to services at no additional charge.

Housing Authority

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IFB#19-27-LC Phone Crisis Answering & Triage Services

Solicitation # 19-27-LC

The City of Portsmouth, Virginia, is soliciting bids under IFB#19-27-LC for continuous 24/7/365 telephone crisis answering, screening, triage, supportive intervention, and referral or dispatch services. These services are designed to support individuals experiencing mental health, substance use, and developmental disability crises during agency office closures or after-hours routing. The selected contractor must ensure all callers receive a response within 15 minutes and provide technical support for call forwarding, direct dial, and SIP/VoIP routing. Key operational requirements include providing daily feedback to agency staff regarding safety concerns and unusual calls, coordinating with public safety for welfare checks, and maintaining audio recordings in accordance with agency and legal retention requirements. The contract will be awarded to the lowest responsive and responsible bidder on a grant total basis. Bidders must submit their responses electronically via eVA by December 14, 2026, including a completed Vendor Data Sheet with three professional references, a Conflict-of-Interest Statement, and a W-9 form. Compliance with HIPAA, the Americans with Disabilities Act, and the Virginians With Disabilities Act is mandatory, and the contractor must execute a Business Associate Agreement. Pricing is structured around a monthly base rate for up to 400 operator minutes, with additional costs for extra operator minutes, patch minutes, holiday fees, and encrypted messaging. The City emphasizes small business and service-disabled veteran-owned business participation, requiring an M/WBE Business Subcontracting Plan or documentation of good faith efforts. Failure to meet delivery timelines may result in liquidated damages of $500 per day.

City of Portsmouth

POSTED

DEADLINE

in about 1 month

ODH 57672 - BOSC-SFY-27-Complaint Hotline 24/7 Answering Service Version 2

Solicitation # SRC0000042827

The Ohio Department of Health (ODH) is seeking a contractor to provide a 24/7/365 live answering service for its complaint telephone hotlines. This service is designed to improve customer service and expedite the triage and processing of complaints against healthcare facilities, including nursing homes, hospitals, and assisted living facilities. The contractor must ensure all calls are answered live, as voicemails and callbacks are prohibited. Key deliverables include submitting complaints via an ODH web-based form in real-time, providing weekly reports on call volumes, and maintaining manual backup procedures for data capture. The use of artificial intelligence for any part of the answering services is strictly prohibited. The contract is awarded based on best value, evaluating technical narratives, project approach, personnel experience, implementation plans, and a firm fixed-price cost proposal. The initial award period runs through June 30, 2027, with an optional two-year extension through June 2030. High security and confidentiality standards are mandatory, requiring compliance with NIST 800-53 or ISO 27001, HIPAA for protected health information, and IRS Publication 1075 for federal tax information. Additionally, all contract data at rest must reside within the contiguous United States across at least two geographically distant data centers. Proposals must be submitted via OhioBuys, including a technical proposal and a specific cost sheet.

Bureau Of Survey And Cert

POSTED

DEADLINE

QED Preventative and Remedial Maintenance Service

Solicitation # 2031ZA27Q00009

The Bureau of Engraving and Printing, under the Department of the Treasury, intends to award a sole source contract to Authentix, Inc. for preventative and remedial maintenance services for Quality Evaluation Detectors. Authentix, Inc. is identified as the only provider capable of performing these services due to the proprietary nature of the systems and the requirement for access to classified information. The work will be conducted at the contractor's repair depot. The anticipated period of performance consists of a twelve-month base period followed by four twelve-month option periods. This notice is not a request for competitive proposals, and the solicitation will not be posted. Interested parties must be active in the System for Award Management and submit any responses to Contracting Officer Laqulla Williams by 4:00 PM EST on November 14, 2026.

Department Of The Treasury

POSTED

DEADLINE

Emergency Call Monitoring and Telephone Answering ServicesThis subcontract involves providing 24/7 emergency call monitoring and telephone answering services for prime contractors working on Broadland and Orwell Housing Association projects. The selected provider will be responsible for operating telephone answering services, monitoring alarm systems for emergency triggers, and implementing call center protocols to effectively triage and route requests. To successfully execute these duties, the contractor must possess the necessary call center infrastructure and ensure seamless integration with alarm monitoring software. The primary deliverable is a consistently monitored emergency call answering service supported by detailed response logs. This opportunity is issued by Broadland Housing Association Limited under NAICS code 561421. Interested parties must submit their responses by the deadline of November 27, 2026.

Broadland Housing Association Limited

POSTED

DEADLINE

26-011 - Emergency Call Monitoring Services

Solicitation # ocds-h6vhtk-0792d9

Broadland Housing Association Limited and Orwell Housing Association Limited are seeking a supplier for an Emergency Call Monitoring telephone answering service to be performed in East Anglia. This single-stage tender is being conducted under a Competitive Flexible Procedure pursuant to the Procurement Act 2023. The estimated contract value is 224,000 GBP including VAT, with an initial performance period from April 1, 2027, to March 31, 2029, and a possible two-year extension through March 31, 2031, at the sole discretion of the authorities. Small and medium-sized enterprises are identified as particularly suitable for this opportunity. The award decision will be based on a weighted evaluation consisting of written submission quality at 50 percent, economy price at 30 percent, and interview and presentation quality at 20 percent. Additionally, the authorities will assess exclusion grounds, minimum insurance requirements, and minimum economic and financial standing. Interested parties must submit their responses in English via the designated eSourcing portal by the deadline of November 27, 2026, at 12:00pm, with an enquiry deadline of November 20, 2026. Primary points of contact for the procurement are Barry Ashby for Broadland Housing and Claire Kent for Orwell Housing.

Broadland Housing Association Limited

POSTED

DEADLINE

Proprietary Financial Data Licensing (SEDOL Masterfile)This subcontract opportunity is for the licensing of the Proprietary Financial Data SEDOL Masterfile to support prime contractors working on projects for the Department of the Treasury Office of Financial Research. The license provides essential financial tools, including unique securities identifiers, ETF PCF Portfolio Data, historical data, and near-time supplemental files. To be eligible, providers must demonstrate legal ownership or authorized licensure of the proprietary database. The contract grants an active twelve-month data license under NAICS code 518210. Interested parties should note the posting date of October 28, 2026, with a response deadline set for November 12, 2026. Performance is associated with the Department of the Treasury.

Department Of The Treasury

POSTED

DEADLINE

Intent to Sole Source- London Stock Exchange

Solicitation # SS-OFR-27-003

The Treasury Common Services Center, acting for the Office of Financial Research and the Financial Stability Oversight Council, intends to award a sole source contract to London Stock Exchange Group PLC for a license to the Stock Exchange Daily Official List (SEDOL) Masterfile. This unique securities identifier is essential for the OFR to maintain its agreement with the Depository Trust and Clearing Corporation and is used to support the qFSI monitor and annual reports mandated by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. The anticipated period of performance is a twelve month base period. Although the government intends to proceed with a sole source award due to the exclusive rights held by the London Stock Exchange Group, it is seeking information from qualified contractors to determine if other sources are available. Interested parties must submit their UEI number, company details, product specifications, and a capabilities statement of no more than five pages by 10:00 a.m. EST on November 12, 2026. Submissions must be sent electronically to the designated Treasury email addresses with the specific subject line SS-OFR-27-003 London Stock Exchange- Attn: BCoffman/KZeigler. Only Microsoft Office and Adobe compatible documents are acceptable, and several executable or compressed file extensions are strictly prohibited.

Department Of The Treasury

POSTED

DEADLINE

HWRP 24-Hour Odor Complaint Call Answering Services

Solicitation # 221532

The City of Los Angeles is seeking a contractor to provide 24-hour call answering services for the El Segundo Odor Complaint Hotline under solicitation number 221532. This service is a requirement of the AQMD Odor Abatement Order and necessitates a live operator available 24/7 to handle resident calls. Key technical requirements include priority ringing, auto call forwarding, and message dispatching. The selected contractor will be responsible for answering complaints, contacting the SCAQMD, referring issues to the HWRP, and providing necessary notifications to LASAN and El Segundo staff. Interested vendors must submit their responses by December 2, 2026, at 6:00 PM. All inquiries regarding the bid should be directed to Kris Flaig.

City of Los Angeles

POSTED

DEADLINE

VT (Vertical Transportation) Emergency Phone Service

Solicitation # RP 0193-26

Sound Transit is seeking proposals under solicitation RP 0193-26 for a comprehensive emergency elevator phone solution. The selected contractor will be responsible for the supply and maintenance of code-compliant, cellular-connected emergency phones, as well as the provision of continuous 24/7/365 monitoring and dispatch services. The contract is designed for an initial five-year term, with the option for Sound Transit to extend the agreement for up to five additional one-year terms at its sole discretion. Interested firms must submit their proposals by November 16, 2026, at 3:00 PM PT. While no pre-proposal meeting is scheduled, firms may submit inquiries through the formal Requests for Information process.

POSTED

DEADLINE

External Reporting Line

Solicitation # LFB133

The London Fire Commissioner is seeking an independent third-party provider to establish an external reporting line under solicitation LFB133. This service will provide staff with a secure, additional route to report misconduct, specifically focusing on discrimination, bullying, and harassment. While the Professional Standards Unit continues its standard operations, this external line is specifically designated for allegations involving PSU staff, Directors, and Senior Leadership team members. It will also be utilized in instances involving perceived conflicts of interest, cases of extreme sensitivity or complexity involving multiple parties, or when the PSU lacks the capacity to handle a report. The contract is estimated for a three-year term running from January 4, 2027, to January 3, 2030, and includes the provision of telephone-answering services. The procurement process requires submissions by November 12, 2026, with award decisions based on a weighting of 70 percent for technical merit and 30 percent for commercial value. Additionally, the presumptive winning bidder will be required to complete a cyber security questionnaire.

London Fire Commissioner

POSTED

DEADLINE

Live Answering Services

Solicitation # HA-2026-113

The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under RFP HA-2026-113 for qualified vendors to provide 24/7 live answering, dispatching, and work order entry services. The contract consists of a one-year base period with up to four one-year options. Selected providers will be responsible for promptly handling calls, immediately dispatching after-hours emergencies, entering work orders into HACLA's business system using unique operator email addresses, and implementing a secure short messaging service (SMS). Key deliverables include monthly analytic reports in Excel format and the retention of all call recordings for at least one year. Vendors must also develop an approved Emergency Contingency Plan to ensure service continuity. Proposals are due by November 12, 2026, and will be evaluated based on Best Value, with HACLA intending to award multiple contracts. Evaluation criteria include qualifications, staffing, technical approach, and price, with the possibility of oral presentations and Best and Final Offers. Required submissions include a detailed fee schedule, resumes for key personnel, proof of cybersecurity insurance for at least $1,000,000, and various compliance certifications, including Section 3 Economic Opportunity Plans and Workforce Profiles. The contract incorporates HUD Form 5370-C General Conditions for service contracts exceeding $350,000 and requires strict adherence to resident data confidentiality and federal labor and safety standards.

City of Los Angeles

POSTED

DEADLINE

Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

POSTED

DEADLINE

Help Desk and User Support ServicesThe Help Desk and User Support Services subcontract, managed by the Department of Health and Human Services Office of Acquisition and Grants Management, focuses on providing essential technical assistance for MPP users. The scope of work includes 24/7 help desk operations dedicated to technical support, user account management, and comprehensive troubleshooting to ensure continuous system availability and user efficiency. This engagement is categorized under NAICS code 561421 and is designated for performance in Baltimore. The contract was posted on August 7, 2026, establishing a framework for specialized support services to maintain operational stability for the agency's user base.

Ofc Of Acquisition And Grants Management

POSTED

DEADLINE

FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

Federal Acquisition Service

POSTED

DEADLINE