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A A A COMMUNICATION

UEI: CUC1LYHHCBE4

A A A COMMUNICATION is a federal contractor, registered under UEI CUC1LYHHCBE4. It has been awarded $13,140 across 4 federal contracts. Primary work spans Unknown NAICS and Telephone Answering Services. Top awarding agencies include Department Of The Treasury.

Contact Information

Registration and classification details

Registration

UEI Code

CUC1LYHHCBE4

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

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Total Awards

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Contracts

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Award Analytics & Distribution

Awards by Agency
Department Of The Treasury$13.1K100%
Awards by NAICS
- Unknown NAICS$11.4K86.8%
561421 - Telephone Answering Services$1.7K13.2%
Awards by Agency Over Time
Export
Awards by Place of Performance

Open opportunities in A A A COMMUNICATION's top NAICS codes and agencies

NAICS: 561421
New
SLED
Comprehensive Telehealth and Care Navigation
Solicitation # SS-26-00368
Hillsborough County intends to award a sole source procurement to MD Ally Services, P.A. for comprehensive telehealth and care navigation services supporting Hillsborough County Fire Rescue and Health Care Plan members. The contract, identified as solicitation SS-26-00368, has an estimated total value of $1,010,352.67 over a five-year period, with annual payments of approximately $202,070. The scope of work includes the implementation of a proprietary platform for Public Safety Telehealth and Mobile Integrated Healthcare, providing virtual-only care, patient diversion from emergency departments, and care coordination to reduce EMS and emergency department utilization. The service also encompasses non-clinical administrative management for physician-owned practices, ensuring all clinical care is delivered by certified emergency medicine physicians or licensed professionals in compliance with state and federal regulations. This procurement is conducted under Section 3-205(2)(b) of the County’s Procurement Policy because MD Ally Services, P.A. provides a proprietary integrated system already in use by the county, making them the exclusive provider capable of expanding these services without operational disruption. The county maintains the right to extend the performance period, adjust the scope of services, and increase the award amount based on evolving requirements. While the procurement is not a request for competitive bids, the county allows for challenges to the sole source award via the EUNA Procurement portal until the close date of August 18, 2026. No Federal Acquisition Regulation clauses are incorporated, as the award is based on local procurement policy and vendor certifications.
Hillsborough County

POSTED

1 day ago

DEADLINE

in 6 days
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NAICS: 561421
New
International
City of Calgary - RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service
Solicitation # AB-2026-05610
The City of Calgary is issuing a Request for Information to explore available Interactive Voice Response (IVR) solutions designed to deliver automated customer service for its bus and Light Rail Transit operations. This RFI aims to gather market insights on current technologies that can provide real-time transit information, trip planning, service alerts, and other passenger support functions through voice and possibly keypad-based interfaces. The goal is to evaluate the capabilities of existing systems, understand integration challenges with current transit infrastructure, identify industry best practices, and validate the city’s operational needs before proceeding with a future procurement. Responses will directly inform the development of a strategic acquisition plan for a modernized IVR system that enhances rider experience and operational efficiency. The solicitation, identified as AB-2026-05610, was posted on August 7, 2026, with a deadline for responses set for September 2, 2026. The procurement is managed by the City of Calgary’s purchasing division, with Vikas Sharma serving as the primary point of contact for inquiries. The initiative is focused on deploying a solution across Calgary’s public transit network, with performance expected to support services throughout the province of Alberta. No set-aside provisions or NAICS codes are specified, indicating an open competition intended to capture a broad range of vendor capabilities. All interested parties are encouraged to submit their input via the provided Alberta Purchasing website link to contribute to the city’s future technology roadmap.
City of Calgary

POSTED

5 days ago

DEADLINE

in 21 days
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NAICS: 561421
New
Federal
Telephone Operator/Switchboard Services - San Francisco VA Health Care System
Solicitation # 36C26126Q0970
The contract requires a contractor to provide four full-time telephone and switchboard operators to support the San Francisco VA Health Care System under a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, with solicitation number 36C26126Q0970 and NAICS code 561421. Performance is to be conducted entirely at the SFVAHCS facility in San Francisco, California, beginning October 1, 2026, with a base year and four one-year option periods extending through September 30, 2031. The contractor must ensure 24/7 call coverage with strict performance standards including an abandon rate below 5% and an average answer time under 10 seconds, all while adhering to VA-specific operational protocols such as answering calls within three rings, maintaining current operational manuals, and ensuring personnel wear VA-issued identification badges at all times. All staff must complete VA orientation and training, and the contractor must submit current personnel rosters and comply with the Service Contract Act, including the referenced Wage Determination 2015-5637. The evaluation process will prioritize technical capability, followed by past performance and then price, using a trade-off methodology rather than lowest price technically acceptable, allowing the government to select the most advantageous offer based on overall value. Proposals must be submitted electronically in three separate PDF volumes—Technical Approach, Past Performance, and Pricing—each no larger than 5 MB and sent to the designated point of contact before the August 10, 2026 deadline. Contract administration requires electronic invoicing through the Tungsten Network, with payments issued via EFT by the VA Financial Services Center, and the contractor must maintain compliance with numerous FAR and VAAR clauses, including restrictions on subcontracting (limited to 50% for services), whistleblower protections, cybersecurity prohibitions, and DEI discrimination compliance. Additionally, the contractor must carry specified insurance coverage and avoid any use of products or services from entities prohibited under FASCSA, with penalties for misrepresentation of SDVOSB status or subcontracting limitations subject to audit and legal consequences under federal statute.
261-NETWORK Contract Office 21 (36C261)

POSTED

6 days ago

DEADLINE

in about 15 hours
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NAICS: 561421
SLED
Customer Support & Help Desk ServicesThe contract seeks providers to deliver Tier 1–2 technical support services for the ticketing platform used by the Minnesota State Colleges and Universities System, focusing on user troubleshooting, account management, and rapid response to service outages. The scope requires skilled personnel to handle day-to-day support inquiries, resolve technical issues efficiently, and maintain system availability through proactive monitoring and timely incident resolution. This is a subcontract opportunity with a NAICS code of 561421, indicating it falls under the administrative management and general management consulting services category, and it is intended to support the operational needs of a large public education system across multiple campuses. The solicitation was posted on August 3, 2026, with a response deadline set for September 23, 2026, at 7:00 PM Eastern Time. All submissions must be made through the SciQuest platform linked in the posting, and no set-aside provisions or specific organization type requirements are indicated. Performance location is not specified beyond the agency jurisdiction, implying services may be delivered remotely or on-site as needed. The contract aims to ensure seamless user experience across the state’s higher education institutions by maintaining a reliable and responsive help desk infrastructure.
Minnesota State Colleges and Universities System

POSTED

10 days ago

DEADLINE

in about 1 month
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NAICS: 561421
Grant
National Communication System for Runaway and Homeless Youth Program
Solicitation # HHS-2026-ACF-ACYF-CY-0160
The Administration for Children and Families, part of the U.S. Department of Health and Human Services, will award a three-year cooperative agreement to operate the National Communication System for Runaway and Homeless Youth Program, a national toll-free service offering 24/7 crisis intervention, information, referrals, and prevention support to at-risk youth and their families. The system must deliver services across all U.S. states, territories, tribal lands, and Alaska Native villages through multiple channels including phone, text, chat, and a web portal, with capacity to handle up to 100,000 contacts annually and scale during spikes from media events or emergencies. Applicants must demonstrate proven experience in behavioral health crisis response, robust technological infrastructure, and strict adherence to federal privacy standards, along with a commitment to ACF’s mission and values. A nationally accessible referral database, trained staff certified in human trafficking screening, and comprehensive data reporting systems are required, with all personnel undergoing comprehensive background checks including fingerprint-based FBI and child abuse registry reviews. The cooperative agreement requires a 10% cost-share from the applicant and mandates alignment with ACF’s priorities through a formal attestation. Proposals must be submitted electronically via Grants.gov by August 19, 2026, using a two-file structure limited to 95 pages total, with strict formatting rules including 12-point Times New Roman font and specific spacing requirements. Required attachments include proof of nonprofit status, an indirect cost agreement (if applicable), an organizational chart, and third-party agreements with authorized signatures. Evaluation is based on five weighted factors: response approach (40 points), organizational capacity (35 points), budget justification (15 points), impact metrics (10 points), and alignment with ACF priorities (10 points), using a holistic trade-off process that considers geographic distribution, service to underserved populations, past performance, and compliance with federal regulations, rather than lowest price. All applicants must have an active UEI in SAM.gov and comply with 2 CFR Part 200, and risk reviews will be conducted for awards over $250,000 based on financial management systems, compliance history, and SAM.gov status.
Administration For Children & Families - Acyf/fysb

POSTED

23 days ago

DEADLINE

in 7 days
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NAICS: 561421
SLED
Personal Emergency Response Systems for Older Adults
Solicitation # 036-26
The Wayne County Department of Aging and Youth is seeking a qualified vendor to provide and manage a Personal Emergency Response System (PERS) program for older adults, aiming to support independence, health, and safety. The selected vendor must be headquartered in New York State or maintain a physical presence within 75 to 100 miles of Wayne County, operate a U.S.-based call center, and assume full responsibility for supplying, installing, monitoring, and maintaining approximately 250 PERS units with pendants, all of which must remain the vendor’s property. The vendor is required to handle all ongoing services including battery replacements, accessory updates, removals, and installations for new and existing participants, whether directly or through a disclosed subcontractor. The program expects to serve around 250 subscribers, with flexibility for the number to fluctuate based on departmental needs. Any currently installed units remain the property of the existing contractor and must be retrieved and returned to the Department upon transition, after which they will be handed back to the previous vendor. The solicitation, numbered 036-26, is open for responses until August 14, 2026, and is issued under the agency’s purchasing policies. Proposals must demonstrate the vendor’s operational capacity, compliance with geographic and call center requirements, and ability to ensure seamless service continuity. All equipment and services must be provided without transferring ownership to the Department. Primary contact for inquiries is Amy Haskins, Director of Aging and Youth, with Chris O’Connor as the Purchasing Agent, both reachable through the provided contact details. The performance location is within New York State, and the solicitation is managed by the Area Agency on Aging based in Lyons, NY.
Area Agency on Aging

POSTED

26 days ago

DEADLINE

in 1 day
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NAICS: 561421
SLED
Answering Service for Public Utilities Department
Solicitation # 26-8670
Collier County Public Utilities Department is seeking an after-hours, weekend, and holiday telephone answering service to support customer inquiries related to potable water, irrigation water, wastewater, solid waste collection, utility billing, customer service, and capital improvement projects. The solicitation, numbered 26-8670, was posted on July 13, 2026, with responses due by August 13, 2026, and is open to all qualified vendors without specific set-aside preferences. Vendors must submit proposals electronically through the County’s procurement portal and are required to meet numerous compliance obligations, including E-Verify enrollment, submission of a business tax receipt, and completion of background checks for all employees, which must include federal, state, and local law enforcement record searches, FBI fingerprinting, and credit history verification. All personnel must wear County-issued ID badges while on property and contractors must notify the Facilities Management Division within four hours of any employee separation, with failure to comply incurring a $500 penalty per incident. The contract requires full adherence to Florida statutes, OSHA, and the Fair Labor Standards Act, as well as County policies CMAs 5402, 5403, and 5405. Bidders may propose equal or similar products as alternatives, and the County retains the right to approve substitutions. The service will be evaluated based on ten non-price factors, including cost management, schedule adherence, work quality, communication, risk management, and overall customer satisfaction, each scored on a 1–10 scale with no assigned weights, indicating a best-value trade-off approach. Invoicing must be sent electronically to bccapclerk@collier.gov and must include the purchase order number and a service description, with sales tax explicitly excluded. Payment follows the Local Government Prompt Payment Act. The contractor must maintain records for at least four years, comply with Collier County Ordinance 2004-52, and ensure all equipment and services meet industry-standard performance levels. There is no defined contract value, and no formal contract type is specified, with performance governed by individual purchase orders issued under the agreement. The place of performance is located within Collier County, Florida, and all shipments are FOB destination, transferring risk to the County only upon delivery.
Procurement

POSTED

about 1 month ago

DEADLINE

in 5 days
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