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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Help Desk and Remote Support Services

Closed
Federal

Contract Overview

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The contract entails the provision of continuous technical support services, featuring VA-compliant remote access and use of isolated diagnostic tools to ensure secure troubleshooting and maintenance. It includes a commitment to respond on-site within four hours in the event of system failures, ensuring minimal downtime and prompt resolution of critical issues. This arrangement supports the Department of Veterans Affairs through the National Cmop Office, facilitating efficient and secure IT support operations. Scheduled as a subcontract, the work is categorized under the NAICS code 541519, which covers other computer related services. The contract supports operations based in Lancaster (ZIP code 75134-2118), with the solicitation posted on May 1, 2026, and proposals due by May 12, 2026. The focus on 24/7 help desk and remote support highlights the agency’s need for reliable, around-the-clock technical assistance to maintain system integrity and operational continuity.

General Info

Continuous VA-compliant remote support with four-hour on-site response for Department of Veterans Affairs.

Agency

Department Of Veterans Affairs → National Cmop Office (36C770)

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Lancaster, KS, 75134-2118

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → National Cmop Office (36C770)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → National Cmop Office (36C770)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of continuous technical support with VA-compliant remote access, isolated diagnostic tools, and 4-hour on-site response for failures.