This Government Contract opportunity from Department Of Veterans Affairs was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24/7 Help Desk and Remote Support Services
Contract Overview
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The contract entails the provision of continuous technical support services, featuring VA-compliant remote access and use of isolated diagnostic tools to ensure secure troubleshooting and maintenance. It includes a commitment to respond on-site within four hours in the event of system failures, ensuring minimal downtime and prompt resolution of critical issues. This arrangement supports the Department of Veterans Affairs through the National Cmop Office, facilitating efficient and secure IT support operations. Scheduled as a subcontract, the work is categorized under the NAICS code 541519, which covers other computer related services. The contract supports operations based in Lancaster (ZIP code 75134-2118), with the solicitation posted on May 1, 2026, and proposals due by May 12, 2026. The focus on 24/7 help desk and remote support highlights the agency’s need for reliable, around-the-clock technical assistance to maintain system integrity and operational continuity.
General Info
Agency
NAICS
Place of Performance
Lancaster, KS, 75134-2118Set-Aside
Documents
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Timeline
Submission Closed
