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24/7 Remote Technical Support & Alert Response

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing continuous remote monitoring, technical troubleshooting, and rapid alert response services for the TempTrak network used at Veterans Affairs facilities. The scope includes ensuring 24/7 technical support to promptly address system alerts and maintain the operational integrity of the network, which is critical for VA healthcare operations. The work is subcontracted under NAICS code 541512, indicating a focus on computer systems design and related services. Managed by the Department of Veterans Affairs through the 242-NETWORK Contract Office 02 (36C242), this contract emphasizes maintaining system reliability and quick issue resolution to support uninterrupted service. While specific location and contact details are not provided, the performance of the contract encompasses the TempTrak network across various VA facilities, ensuring that technical support is available at all times to sustain the network’s functionality.

General Info

Provide 24/7 remote monitoring and technical support for TempTrak network at VA facilities.

Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

NY

Set-Aside

NONE

Documents

This scope was carved out of 36C24226Q0209.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065--FY26 - NYH Temp Trak Calibrations & Service 630C60113

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Timeline

PostedJun 14

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide continuous remote monitoring, technical troubleshooting, and rapid response to system alerts across the TempTrak network at VA facilities.

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