This Government Contract opportunity from Department Of Veterans Affairs was posted on August 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Remote Technical Support for Severity 1 Issues

Closed

Federal

Submission Closed08/17/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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about 17 hours ago

DEADLINE

in 3 months

AI Contract Overview

The Department of Veterans Affairs, through Network Contract Office 21, is seeking a subcontractor to provide 24/7 remote technical support specifically for Severity 1 system outages that impact patient care. The scope of work requires the contractor to deliver immediate response capabilities, manage escalation protocols, and maintain close coordination with onsite teams to resolve critical system failures. This opportunity is designated as a Service-Disabled Veteran-Owned Small Business set-aside under NAICS code 541511. The place of performance is located in Mather, California. Interested parties must submit their responses by the deadline of August 17, 2026.

General Info

VA seeks SDVOSB for 24/7 remote Severity 1 technical support in Mather, California.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Mather, CA, 95655, USA

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C26126Q1051.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Vocera - ProAssure Onsite Specialist for VA Northern California Health Care System

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedAug 4

subcontract

Response DeadlineAug 17

Deadline has passed

Submission Closed

08/17/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver round-the-clock remote support for critical (Severity 1) system outages affecting patient care, including immediate response, escalation protocols, and coordination with onsite teams.