This Government Contract opportunity from Department Of Veterans Affairs was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Telephone Operator Services – Central California (Fresno) VA Health Care System

Closed

Federal

Submission Closed06/01/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The contract involves providing continuous 24/7 telephone operator services for the Fresno VA Health Care System in Central California. The primary responsibilities include managing the switchboard operations by handling Facility Telecommunications System (FTS) calls, facilitating outbound call patching, and ensuring consistent coverage during staff absences. This service is crucial for maintaining smooth and reliable communication within the healthcare system. The contract is set as a subcontract opportunity under NAICS code 561421, which covers telephone call centers and other related services. The Department of Veterans Affairs through the NETWORK Contract Office 21 is the governing agency overseeing this contract. The solicitation was posted in May 2026, with a response deadline in early June 2026. Although specific location details within Fresno are not provided, the focus remains on supporting the Veterans Affairs healthcare facility in that region, ensuring operational readiness and uninterrupted switchboard functionality.

General Info

Provide 24/7 telephone operator services for Fresno VA healthcare; manage switchboard, ensure coverage.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 21

subcontract

Response DeadlineJun 1

Deadline has passed

Submission Closed

06/01/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

Office AddressN/A

ContactsNo contact information available

Full Description

Operate switchboard services at the Fresno VA Health Care System, handling FTS calls, patching outbound calls, and maintaining coverage during absences.