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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Telephone Operator Services – Palo Alto VA Health Care System

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421
New
Federal
Information Resource Center (IRC) Support Services at Rock Island ArsenalThe Department of Defense is seeking information from qualified sources to support the development of a solicitation for Information Resource Center (IRC) Support Services at Rock Island Arsenal, specifically in support of the Combat Capabilities Development Command Chemical Biological Center. This sources sought notice requests capability statements from firms able to provide comprehensive inquiry management services, including personnel, equipment, and supervision, as detailed in the attached Performance Work Statement. The effort involves operating a multi-tiered technical help desk system, managing strict response times, coordinating with Subject Matter Experts, and supporting DoD logistics and Chemical, Biological, Radiological, and Nuclear (CBRN) equipment and systems. Respondents must demonstrate experience with DoD logistics systems such as WebFLIS, LOGSA, or JACKS, and must meet stringent security requirements including possessing an active SECRET Facility Clearance, providing personnel with SECRET clearances, and ensuring compliance with safeguarding Controlled Unclassified Information per NIST guidelines. Capability statements should also include company profile details, such as UEI, CAGE Code, socioeconomic status, and any applicable government contract vehicles. Submissions are due by 10:00 A.M. CDT on June 30, 2026, and this notice serves solely for planning purposes with no obligation for contract award or payment by the government.
W6QK Acc-Ri

POSTED

2 days ago

DEADLINE

in 13 days

AI Contract Overview

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This contract entails providing continuous, 24/7 telephone operator services for the Palo Alto VA Health Care System. The primary responsibilities include managing emergency alert operations, indexing patient locations, and coordinating communications with the Stanford University Paging System to ensure seamless information flow and support. The service is essential for maintaining efficient communication channels within the health care system and facilitating prompt responses to emergencies. The contract is a subcontract opportunity under the Department of Veterans Affairs, classified under NAICS code 561421, which corresponds to telephone answering and related services. The solicitation was posted on May 21, 2026, with a response deadline set for June 1, 2026. Although specific location details for the place of performance and office address are not provided, the contract emphasizes collaboration with the VA and Stanford University's paging infrastructure to support the health care facility’s operational needs.

General Info

Provide 24/7 telephone operator services managing emergency alerts for Palo Alto VA Health Care.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

CA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver continuous operator support at the Palo Alto VA Health Care System, including emergency alert operations, patient location indexing, and coordination with Stanford University Paging System.