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24x7x365 Network Operations Center (NOC) Services

Active

State & Local

Response Deadline11/25/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity is for 24x7x365 Network Operations Center (NOC) Services to support prime contractors managing internet access projects for Montgomery County Public Schools. The scope of work involves continuous proactive connectivity monitoring and technical support across 255 sites, utilizing specialized NOC monitoring software and ticketing systems. Key responsibilities include trouble-ticketing, escalation management, and the strict management of Mean Time to Repair (MTTR) to ensure network stability. The selected provider must adhere to rigorous service level agreement response and restoration times while delivering detailed monitoring reports and incident logs. This project falls under NAICS code 541513 and is associated with the state of Maryland. Interested parties should note the response deadline of November 25, 2026.

General Info

24/7 NOC services for Montgomery County Public Schools network monitoring, due November 25, 2026.

Agency

Maryland

NAICS

541513 - Computer Facilities Management Services

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of MO27-47001-270000847.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Internet Access Services

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Timeline

PostedOct 28

subcontract

Response DeadlineNov 25

Submission deadline

Response Deadline

11/25/2026, 07:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyMaryland

ContactsNo contacts available

OfficeN/A

Organization / Agency

Maryland

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs continuous monitoring and technical support for prime contractors on Montgomery County Public Schools internet access projects across 255 sites. Provides 24x7x365 proactive connectivity monitoring, trouble-ticketing, escalation management, and MTTR management. Requires NOC monitoring software and ticketing systems. Must adhere to strict SLA response and restoration times. Delivers monitoring reports and incident logs.

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