Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 2 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

272035 - Answering Service - Tuscaloosa/Lamar HH

Active

SRC0000035278State & Local

Response Deadline08/31/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This solicitation, identified as SRC0000035278, is for an answering service to support the Tuscaloosa and Lamar HH areas for the West Central agency in Alabama. The project is being re-solicited as a new round due to budget considerations, with specific requirements and specifications detailed within the item tab of the procurement portal. The response deadline for this opportunity is August 31, 2026, at 11:00 PM. Interested parties should coordinate with the primary point of contact, Tracie Mims, and refer to the Alabama Buys portal for full submission details and technical specifications.

General Info

Answering service solicitation for West Central Alabama HH areas, deadline August 31, 2026.

Agency

Alabama → West CentralView Agency

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

AL, USA

Set-Aside

NONE

Documents

(2)

SRC0000035278 | ADPH Answering Service Specs

PDF

SRC0000035278 | Quick Quote Standard Boilerplate

PDF

AI Contract Breakdown

Uniform Contract Format

What is UCF?

Uniform Contract Format (UCF) uses AI to break down any contract into standardized sections—scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseSolicitation

PostedAug 26

Solicitation

Response DeadlineAug 31

Submission deadline

Response Deadline

08/31/2026, 11:00:00 PM UTCin 4 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyAlabama → West Central

Contacts1 person available

OfficeAL, USA

Organization / Agency

Alabama → West Central

View Agency Profile

Office AddressAL, USA

Contacts

Tracie Mims

Full Description

Show more

Answering Servcie - please see all details under Item tab - specificatons attached - New round due to budget.

Similar Contracts

Same NAICS industry code

Dedicated Customer Support & Help Desk

Curriculum Math & Science

POSTED

DEADLINE

New Mexico Crisis and Access Line Services

Solicitation # 27-630-7901-0007

The New Mexico Health Care Authority is seeking a qualified organization to operate the statewide behavioral health crisis contact center under solicitation RFP 27-630-7901-0007. The selected contractor will provide 24/7/365 telephonic crisis response via phone, chat, and text to support individuals experiencing mental health, substance use, or emotional distress. Services must be delivered by licensed behavioral health professionals and remain fully aligned with National 988 Suicide & Crisis Lifeline standards to ensure a coordinated response across the state. This solicitation was posted on August 17, 2026, with a response deadline of September 30, 2026. Managed by the New Mexico Human Services Department, the contract focuses on establishing a clinically sound and accessible system integrated with New Mexico's broader crisis continuum. Interested parties may contact Tami Spellbring for further information regarding this procurement opportunity.

New Mexico Human Services Department

POSTED

DEADLINE

in about 1 month

24-Hour Answering Service

Solicitation # PKS-RFP-27-0440

The City of Phoenix Parks and Recreation department is seeking sealed offers for a 24-Hour Answering Service under solicitation number PKS-RFP-27-0440. The contract term begins upon the later of the specified start date or the official award by the City Council, provided it is signed and recorded by the City Clerk's department. Interested parties must submit their responses by the deadline of September 10, 2026. This procurement is managed through the OpenGov e-Procurement Portal, with Veronica Cabrera serving as the primary point of contact. The agreement will remain in effect until the end of the designated term, including any exercised extensions, or until it is terminated according to the provisions set forth in the agreement.

Parks and Recreation

POSTED

DEADLINE

RFI: DCF Warmline Development

Solicitation # BD-27-1034-0009-DSS91-132410

The Massachusetts Department of Children and Families is seeking information through solicitation BD-27-1034-0009-DSS91-132410 to explore systems design and service array options for a potential Warmline. This Request for Information is intended to help the agency determine the best approach for procuring and implementing these services to support their operational goals. Interested parties must submit their responses by the deadline of August 27, 2026. The primary point of contact for this effort is Jennifer Jimenez, and the performance of the resulting services will be based in Boston, Massachusetts.

0009 - DCF - Central Office

POSTED

DEADLINE

in about 3 hours

M/W/DBE Small Business Subcontracting Participation CoordinationThe Housing Authority of Cook County is seeking a certified minority, women, or disadvantaged-owned business to provide call center and related services. This subcontracting opportunity is designed to fulfill specific M/W/DBE participation requirements under NAICS code 561421, with the primary place of performance located in Chicago. Interested parties must submit their responses by the deadline of September 9, 2026. This engagement focuses on leveraging small business expertise to support the agency's operational needs while meeting diversity and inclusion mandates for the State of Illinois.

Housing Authority of Cook County

POSTED

DEADLINE

24/7 Live-Agent Call Center OperationsThe Housing Authority of Cook County is seeking a subcontractor to provide 24/7 live-agent call center operations for public housing residents in Chicago. The selected provider will be responsible for continuous telephone answering services, including coverage for after-hours, weekends, and holidays, with a specific focus on emergency response, call escalation, and staff notification protocols. This opportunity is categorized under NAICS code 561421 and was posted on August 11, 2026. Interested parties must submit their responses by the deadline of September 9, 2026, at 4:00 PM.

Housing Authority of Cook County

POSTED

DEADLINE

Answering Services

Solicitation # 2026-100-006

The Housing Authority of Cook County is seeking proposals for answering services under solicitation number 2026-100-006. This opportunity is open to firms that can comply with the specified terms, conditions, and instructions, with the final response deadline set for September 9, 2026, at 4:00 PM. The services will be performed in Chicago, Illinois. Interested vendors must submit their proposals through the designated procurement portal and are encouraged to use the Questions and Answers section for all inquiries to ensure transparent communication. The primary point of contact for this solicitation is Buyer Stacy Stewart.

Housing Authority of Cook County

POSTED

DEADLINE

City of Calgary - RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service

Solicitation # AB-2026-05610

The City of Calgary is issuing a Request for Information to explore available Interactive Voice Response (IVR) solutions designed to deliver automated customer service for its bus and Light Rail Transit operations. This RFI aims to gather market insights on current technologies that can provide real-time transit information, trip planning, service alerts, and other passenger support functions through voice and possibly keypad-based interfaces. The goal is to evaluate the capabilities of existing systems, understand integration challenges with current transit infrastructure, identify industry best practices, and validate the city’s operational needs before proceeding with a future procurement. Responses will directly inform the development of a strategic acquisition plan for a modernized IVR system that enhances rider experience and operational efficiency. The solicitation, identified as AB-2026-05610, was posted on August 7, 2026, with a deadline for responses set for September 2, 2026. The procurement is managed by the City of Calgary’s purchasing division, with Vikas Sharma serving as the primary point of contact for inquiries. The initiative is focused on deploying a solution across Calgary’s public transit network, with performance expected to support services throughout the province of Alberta. No set-aside provisions or NAICS codes are specified, indicating an open competition intended to capture a broad range of vendor capabilities. All interested parties are encouraged to submit their input via the provided Alberta Purchasing website link to contribute to the city’s future technology roadmap.

City of Calgary

POSTED

DEADLINE

Help Desk and User Support Services

Ofc Of Acquisition And Grants Management

POSTED

DEADLINE

FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

Federal Acquisition Service

POSTED

DEADLINE

Customer Support & Help Desk ServicesThe contract seeks providers to deliver Tier 1–2 technical support services for the ticketing platform used by the Minnesota State Colleges and Universities System, focusing on user troubleshooting, account management, and rapid response to service outages. The scope requires skilled personnel to handle day-to-day support inquiries, resolve technical issues efficiently, and maintain system availability through proactive monitoring and timely incident resolution. This is a subcontract opportunity with a NAICS code of 561421, indicating it falls under the administrative management and general management consulting services category, and it is intended to support the operational needs of a large public education system across multiple campuses. The solicitation was posted on August 3, 2026, with a response deadline set for September 23, 2026, at 7:00 PM Eastern Time. All submissions must be made through the SciQuest platform linked in the posting, and no set-aside provisions or specific organization type requirements are indicated. Performance location is not specified beyond the agency jurisdiction, implying services may be delivered remotely or on-site as needed. The contract aims to ensure seamless user experience across the state’s higher education institutions by maintaining a reliable and responsive help desk infrastructure.

Minnesota State Colleges and Universities System

POSTED

DEADLINE

Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

Health Resources And Services Administration

POSTED

DEADLINE