27EHSPCAIDCARDPM: RFR for Personal Care Attendant Identification Card Services
Active
BD-27-1039-EHS01-ASHWA-135088State & Local
Response Deadline
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
Show more
The Massachusetts Executive Office of Health and Human Services is soliciting proposals for the processing, printing, and mailing of Personal Care Attendant identification cards. The selected vendor will be responsible for establishing a process to receive and validate requests, producing durable cards designed to last at least two years, and providing customer assistance. Key deliverables include a finalized card design approved by the agency, ongoing production and mailing of cards in standard envelopes that protect the confidentiality and integrity of personal information, and regular performance reporting against established service level agreements.
The contract is governed by Commonwealth Terms and Conditions and requires strict adherence to privacy laws, including M.G.L. c. 93H and c. 66A, as well as HIPAA-compliant disaster recovery planning. Award selection is based on the best overall value, evaluating the business response for satisfaction, the programmatic response for feasibility and innovation, and the cost response for reasonableness and competitiveness. Supplier diversity commitments and past performance with the agency are also favorably considered. Payments are processed through the Comptroller's payment system and are subject to state appropriation. Responses must be submitted electronically via COMMBUYS by December 11, 2026.
General Info
Proposal for processing, printing, and mailing Personal Care Attendant identification cards.
DOC, High priority: read this first4 pages · bidder-certifications
HighAI Summary for Attachment B - EOHHS-Required Bidder Certifications: A mandatory certification form for bidders responding to the EOHHS RFR PCA ID Card Reprocurement. It requires signatures from the CEO and CFO to certify bidder qualifications, financial condition, lack of conflicts of interest, acceptance of the model contract, and compliance with privacy and security laws. Failure to submit this document may result in a response being rejected as non-responsive.
XLSX
XLSX, High priority: read this first2 pages · specifications
HighAI Summary for Attachment C - Cost Response: A cost response template for a Request for Response (RFR). The document requires bidders to provide a one-time start-up/implementation fee and a tiered fixed monthly pricing schedule based on PCA ID card volume ranges.
DOCX
DOCX, High priority: read this first1 page · specifications
HighAI Summary for Attachment D - PCA Identification Card Specifications: This document outlines the specific requirements for the PCA Identification Card, detailing the mandatory elements for both the front and back of the card, including provider identification, photo, and legal disclaimer language for MassHealth PCA Program providers.
HTML
HTML, High priority: read this first4 pages · rfp
HighAI Summary for BD-27-1039-EHS01-ASHWA-135088: Personal Care Attendant Identification Card Services: Request for Responses (RFR) issued by the Massachusetts Executive Office of Health and Human Services (EOHHS) for the processing, printing, and mailing of Personal Care Attendant (PCA) identification cards. The solicitation includes requirements for identification documents and reproduction services, with responses due by December 11, 2026.
PDF
PDF, High priority: read this first2 pages · contract-document
HighAI Summary for Commonwealth of Massachusetts Standard Contract Form: A standard template for the Commonwealth of Massachusetts used for new contracts and contract amendments. It includes sections for contractor and department information, compensation, prompt payment discounts, supplier diversity program (SDP) plans, and certifications. The form serves as the default contract for Commonwealth Departments when no other form is prescribed.
PDF
PDF, High priority: read this first2 pages · contract-document
HighAI Summary for Commonwealth Terms and Conditions: Standard terms and conditions issued on 10/25/19 by the Commonwealth of Massachusetts (ANF, CTR, and OSD). This document establishes the legal framework for state contracts, covering effective dates, payment mechanisms, termination rights, confidentiality, record retention, and assignment rules.
DOCX
DOCX, High priority: read this first1 page · specifications
HighAI Summary for Evaluation Criteria - PCA ID Card RFR: This document outlines the evaluation criteria and process for the Personal Care Attendant Identification Card Services Request for Responses, referencing Section 6 of the primary solicitation.
DOCX
DOCX, High priority: read this first20 pages · contract-document
HighAI Summary for Model Contract for Personal Care Attendant Identification Card Services: A model contract between the Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS) and a vendor for the production and distribution of Personal Care Attendant (PCA) Identification Cards. The document outlines contractor responsibilities, physical card specifications, deliverables, payment terms, and service level agreements (SLAs).
DOCX
DOCX, High priority: read this first30 pages · rfp
HighAI Summary for Personal Care Attendant Identification Card Services RFR: Issued November 3, 2026, by the Massachusetts Executive Office of Health and Human Services (EOHHS), this Request for Responses (RFR) seeks a qualified vendor to process, print, and mail Personal Care Attendant (PCA) identification cards. The selected vendor will be responsible for validating PCA eligibility and identity, producing cards, and providing reporting to EOHHS. The document includes detailed sections on contractor responsibilities, submission requirements, evaluation criteria, and cost response templates.
XLSX
XLSX, High priority: read this first6 pages · sdp-plan-form
HighAI Summary for Supplier Diversity Program (SDP) Plan Form: A mandatory submission form for bidders to outline their Supplier Diversity Program (SDP) commitments. The document requires bidder contact information, spending commitments (minimum 1%), a list of proposed certified SDP partners, and certification of accuracy. It includes a list of eligible certification categories such as MBE, WBE, and SDVOBE.
DOCX
DOCX, Low priority1 page · past-performance
LowAI Summary for Business Reference Form: A template form used by bidders to provide business references to the contracting agency. It includes fields for bidder information, RFR details, and contact information for three separate references to verify the bidder's qualifications and past performance.
PDF
PDF, Low priority11 pages · other
LowAI Summary for Commonwealth of Massachusetts Standard Contract Form Instructions and Certifications: Updated 11/01/2024, this document provides detailed instructions for completing the Commonwealth of Massachusetts Standard Contract Form. It outlines requirements for contractor and department information, vendor codes, and guidance on selecting procurement or exception types for new contracts.
PDF
PDF, Low priority1 page · contract-document
LowAI Summary for Contractor Authorized Signatory Listing (CASL) Form: A form used by contractors to identify authorized signatories who are legally empowered to bind the company to contracts and agreements. The document outlines the legal responsibilities of the signatory and requires the contractor to provide a list of individuals authorized to sign on the company's behalf.
PDF
PDF, Low priority1 page · other
LowAI Summary for Contractor Authorized Signatory Listing (CASL) Form for Sole Proprietors: A Commonwealth of Massachusetts form issued by the Office of the Comptroller and Operational Services Division. It is used to collect notarized signatures from individuals, sole proprietors, or single-member LLCs to authorize persons who can sign legally binding contract documents on the contractor's behalf.
PDF
PDF, Low priority1 page · other
LowAI Summary for Office of the Comptroller Prompt Payment Discount Form: A standard form from the Office of the Comptroller requiring contractors/bidders to specify prompt payment discounts for early payments (10, 15, 20, and 30 days) or provide justification for a hardship waiver.
AI Contract Breakdown
Uniform Contract Format
Sign up to view the full breakdown with detailed analysis of each section.
Timeline
PhaseSolicitation
Posted
Solicitation
Response Deadline
Submission deadline
Response Deadline
Ready to pursue this opportunity?
Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.
Organization & Contact Information
Show more
AgencyMassachusetts → Executive Office of Health and Human Services
The Massachusetts Executive Office of Health and Human Services (EOHHS) is issuing this Request for Responses (RFR) pursuant to 801 CMR 21.00, which governs procurement of services by state agencies and requires a competitive process, including the issuance of an RFR, for acquisitions of all commodities and services. In this RFR, EOHHS is soliciting proposals from qualified Bidders for the processing, printing, and mailing of Personal Care Attendant (PCA) identification cards.
