Q201--VISN 21 Patient Elopement and Wandering Prevention (VA-26-00049526)

The Department of Veterans Affairs is soliciting proposals under solicitation number 36C10B26R0020 to sustain and standardize Patient Elopement and Wandering (PEW) prevention systems across seven healthcare facilities within Veterans Integrated Service Network 21. This is a Firm-Fixed-Price, Indefinite-Delivery, Indefinite-Quantity (FFP IDIQ) contract with a five-year ordering period and a minimum obligation of $10,000 and a maximum ceiling of $1 billion. The contract is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), with the NAICS code 541519 and a size standard of 150 employees. Offerors must deliver a unified, enterprise-capable PEW solution that enhances patient safety for vulnerable populations in Community Living Centers, Emergency Departments, and Behavioral Health units by ensuring interoperability with existing VA systems and compliance with federal standards including FIPS 140-3, FIPS 201-3, Section 508 accessibility, VA Directive 0710, and HSPD-12 policies. Key deliverables include system architecture diagrams, project and risk management plans, acceptance test results, KPI dashboards, and comprehensive documentation supporting installation, configuration, training, and ongoing sustainment. Proposals must be submitted electronically in four clearly defined volumes by 14:00 Central Time on July 13, 2026, and must adhere to strict formatting guidelines with enforced page limits for Technical and Past Performance volumes. Offerors are required to conduct a live demonstration showcasing their proposed solution’s core capabilities and integration features. Evaluation will be based on a best-value trade-off, with Technical approach being significantly more important than Past Performance, which in turn is slightly more important than Price. Technical proposals must achieve at least an "Acceptable" rating to be eligible for award. Past Performance will focus on experience delivering real-time location solutions in VA or healthcare environments, and price will be assessed using the provided Pricing Evaluation Spreadsheet. Contractors must comply with stringent data security protocols including HIPAA, prohibition of removable media, annual security training aligned with NIST SP 800-16, and immediate revocation of access upon personnel changes. Work will be performed at multiple VA facilities across California, Nevada, and Hawaii, with delivery governed by FOB destination terms. Invoicing must be submitted exclusively through the VA’s Electronic Invoice Present