This Solicitation opportunity from New York was posted on September 30, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Actuarial Services

Closed

16209State & Local

Submission Closed11/24/2025, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Solicitation # S-44300-00018189

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Park-n-Ride (PNR) Passenger Activity Data Collection

Solicitation # 126DP002

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Solicitation # 0000040712

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Mystery Shopping and Customer Experience EvaluatorsThis subcontract opportunity with the Atlanta Regional Commission involves providing mystery shopping and customer experience evaluations for prime contractors working on Area Agency on Aging projects. The selected provider will conduct telephone evaluations and test email response times and quality to measure the accessibility and timeliness of services provided to older adults and individuals with disabilities. Key requirements for this engagement include strict adherence to HIPAA compliance and a thorough understanding of ADA accessibility standards. The contractor is responsible for delivering detailed shop reports, interaction logs, and comprehensive data regarding response and resolution times. Responses for this opportunity are due by December 29, 2026.

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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

Atlanta Regional Commission

POSTED

8 days ago

DEADLINE

in 2 months

AI Contract Overview

The Metropolitan Transportation Authority (MTA) is seeking proposals from qualified actuarial firms to provide comprehensive actuarial services related to its pension and retiree benefit plans, including the MTA Defined Benefit Pension Plan, MABSTOA Pension Plan, Metro-North Railroad Cash Balance Plan, Long Island Rail Road Plan for Additional Benefits, and the MTA Retiree Welfare Benefits Plan for Other Post-Employment Benefits. Additionally, the scope includes offering cost analysis services to support MTA Labor Relations during labor contract negotiations. The agency aims to select one or more firms capable of delivering these services over a three-year period, with an option to renew for an additional two years, at an estimated funding range of $5 million to $10 million. The solicitation process involves a pre-bid conference scheduled via MS Teams on November 3, 2025, and the deadline for proposal submissions is November 24, 2025. Interested firms must obtain bid documents free of charge, with registration through the MTA vendor portal, and must meet eligibility and qualification requirements outlined on the MTA procurement website. The contract is open to entities across all New York State counties, with past experience in similar contracts, such as Milliman Inc., being considered favorable. The services are essential for supporting the MTA’s pension and benefits administration, and the procurement emphasizes transparency and competitive bidding to ensure the selection of qualified firms capable of fulfilling the complex actuarial and analytical needs of the agency.

General Info

Agency

New York → Mta - Nyc Transit (nyct)

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

All NYS counties, NY, USA

Set-Aside

NONE

Documents

No documents available

Documents will appear here when they are available.

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Timeline

PhaseClosed

PostedSep 30

Solicitation

Response DeadlineNov 24

Deadline has passed

Submission Closed

11/24/2025, 07:30:00 PM UTC

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Organization & Contact Information

AgencyNew York → Mta - Nyc Transit (nyct)

Contacts2 people available

OfficeN/A

Organization / Agency

New York → Mta - Nyc Transit (nyct)

Office AddressN/A

Contacts

New York City Transit Bid Reception DeskBid Desk

contact@example.gov

+1 (555) 000-0000

New York City Transit Bid Reception DeskBid Desk

contact@example.gov

+1 (555) 000-0000

Full Description

Description of Goods or Services to Be Bid: The Metropolitan Transportation Authority hereby solicits a technical and cost proposal for the performance of: i) Actuarial Services in connection with the MTA Defined Benefit Pension Plan, MABSTOA Pension Plan, Metro-North Railroad Cash Balance Plan, The Long Island Rail Road Plan for Additional Benefits and MTA Retiree Welfare Benefits Plan (for Other Post-Employment Benefits); and ii) other comparable services such as providing MTA Labor Relations with costing analysis in connection with labor contract negotiations. The MTA intends to select one or more qualified full service actuarial firm (s) to provide the Services to the MTA Board of Managers of Pensions, MTA staff with pension responsibilities and MTA Labor Relations. FUNDING: 100% Operating Range: $5M - $10M Goals: N/A Pre-Bid Conference: Via MS TEAMS Date: 11/3/2025 Time: 1:00 PM Please email your list of attendees to Alexander Botkhin at Alexander Botkhin and a meeting request will be forwarded. Type Of Solicitation: RFP Price For Bid Documents: $0 Document Availability Date: 9/29/2025 Eligibility/ Qualifications Requirements/ Preferences Visit our website at https://new.mta.info/doing-business-with-us/procurement/mta-headquarters for more details and information on obtaining bid documents. ****PLEASE NOTE- WE CANNOT PROCESS DOCUMENT REQUESTS WITHOUT An MTA BIDDER/SUPPLIER NUMBER. PLEASE ACCESS THE MTA VENDOR PORTAL, WWW.MYMTA.INFO, TO REGISTER AS A BIDDER**** Service-Disabled Veteran-Owned Set Aside: No Due date:11/24/2025 2:30 PM Contract term: Three years with two year renewal option County(ies): All NYS counties Business entities awarded an identical or substantially similar procurement contract within the past five years: Milliman Inc