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Survey Platform

Awarded
HQC007Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Defense Commissary Agency awarded a firm fixed price task order, HQC00726FE001, to Verint Americas Inc. for a Software-as-a-Service SaaS Survey Platform. This platform is designed to support customer experience and employee engagement surveys across all agency locations to improve service quality and workforce retention. The contract includes a base year running from February 17, 2026, to February 16, 2027, with four optional one-year extensions through February 16, 2031. The annual cost is set at 221,991.56 USD, bringing the total potential contract value to 1,109,957.80 USD. The scope of work requires the delivery of a fully functional platform by January 2, 2026, featuring 24 user licenses, AI-powered analytics, and integration of historical survey data from 2019. Key technical requirements include 99.9 percent system uptime, Section 508 accessibility compliance, and the implementation of role-based access controls. The contractor is responsible for rebuilding surveys, establishing integrated dashboards, and ensuring secure data exports. Performance is monitored by the government through a contractor-provided Quality Control Plan, with final acceptance occurring at Fort Lee, Virginia. Administration and payments are managed via the Wide Area WorkFlow system through DFAS Columbus.

General Info

Agency

Department Of Defense → Defense Commissary Agency

Contract Value

$1,109,957.8

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

Fort Lee, VA, 23801, USA

Set-Aside

NONE

Awardee

VERITAS ENTERPRISE SOLUTIONS LLC

Award Issued Date

Documents

2

GSA Solicitation DFARS Clauses

PDF, High priority: read this firstspecifications
High

HQC00726FE001 - Survey Platform (Verint)

PDF, High priority: read this firsttask-order-award
High

AI Contract Breakdown

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Timeline

2 updates
PhaseAwarded
Posted

Award Notice

Notice updated

Notice type changed from Award Notice to Sources Sought. Response deadline changed from Mar 30, 2023 to May 29, 2024. The notice title changed. Set-aside added: Total Small Business Set-Aside (FAR 19.5). The notice description changed. The point of contact changed.

Notice updated

Notice details unchanged. Attachments may have changed.

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Commissary Agency
Contacts1 person available
OfficeFORT LEE, VA, 23801, USA
Organization / AgencyDepartment Of Defense → Defense Commissary Agency
Office AddressFORT LEE, VA, 23801, USA
Contacts
Rakeeb Craig
contact@example.gov

Full Description

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There is a need for a Firm, Fixed Price (FFP) for enterprise license renewal and software maintenance for Unix Linux license renewal and software maintenance embedded in the Micro Focus/AccuCOBOL enterprise software for Defense Commissary Agency (DeCA). This requirement is to support the cloud preparation for DeCA's Interactive Business Systems (DIBS) located at Fort Gregg-Adams, VA. This requirement will be for a one base year and 3 option years.

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