After-Hours Emergency IT Support (On-Call Pager Services)

This contract entails providing on-call technical support services outside of regular business hours specifically to address critical outages that impact patient care. The support is delivered through a pager-based alert system, ensuring timely response during emergencies that require immediate IT intervention. The service is defined as a subcontract opportunity under the NAICS code 541519, which pertains to other computer related services. The contract is issued by the Department of Veterans Affairs through its 248-NETWORK Contract Office 8 (36C248). The posting date for this opportunity is May 26, 2026, and interested parties must submit their responses by June 9, 2026, at 1:00 PM. While specific location and point of contact details are not provided, the contract aims to maintain critical IT infrastructure reliability, which is essential for uninterrupted patient care within the VA healthcare system.