This Government Contract opportunity from California was posted on July 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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AI/IVR System Discovery & Requirements Validation

Closed

State & Local

Submission Closed08/17/2026, 08:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Solicitation # 26RFP-ITN6769-4

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Program Implementation and Training Specialist

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Fleet Management Information System (FMIS) Specialist

Department of Public Works

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about 23 hours ago

DEADLINE

in 20 days

AI Contract Overview

The contract titled AI/IVR System Discovery & Requirements Validation seeks a subcontractor to conduct stakeholder interviews, analyze existing workflows, anddocument detailed technical and functional requirements for integrating an artificial intelligence and interactive voice response system within a public sector environment. The work is focused on the County of Riverside in California and will involve engaging with key personnel across departments to understand operational needs, identify pain points, and translate user expectations into clear system specifications that align with public service goals. The subcontractor must possess expertise in requirements elicitation, process analysis, and AI/IVR technology contexts to ensure the resulting documentation supports seamless system implementation. The opportunity is posted with a response deadline of August 17, 2026, and is categorized under NAICS code 541512 for computer systems design services. While no solicitation number or specific point of contact is provided, the contract is accessible through the public procurement portal for the County of Riverside. The place of performance is unspecified in terms of city or zip code but is implied to be within California, with likely in-person or hybrid engagement required for stakeholder meetings and workflow observations. The subcontractor will be expected to deliver clear, actionable documentation that enables future development, testing, and deployment of compliant, secure, and user-focused AI/IVR capabilities within county services.

General Info

Subcontractor required to map AI/IVR requirements for Riverside County public services through stakeholder analysis and workflow documentation.

Agency

California → County of RiversideView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of WMARC-490.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AFTER-HOURS ARTIFICIAL INTELLIGENCE /INTERACTIVE RESPONSE SOLUTION SERVICES

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJul 20

subcontract

Response DeadlineAug 17

Deadline has passed

Submission Closed

08/17/2026, 08:30:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → County of Riverside

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → County of Riverside

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Conduct stakeholder interviews, analyze workflows, and document technical and functional requirements for AI/IVR system integration in a public sector environment.