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AI-POWERED OFFICIAL LANGUAGES LEARNING SOLUTION

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1000571680International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Canada Revenue Agency (CRA) has issued a Request for Information (RFI) under solicitation number 1000571680 to explore the feasibility of implementing a scalable, AI-powered language learning solution. The primary objective is to support employees in developing and maintaining proficiency in English or French to comply with the modernized Official Languages Act and ensure high-quality bilingual service delivery. The agency is seeking a solution that provides adaptive learning paths, automated skill assessment, and real-time conversational practice tailored to Government of Canada workplace scenarios, such as client interactions and meetings. The initial scope is intended to support approximately 1,500 users with the potential for future enterprise-wide expansion. Technical and regulatory requirements are stringent, requiring compliance with Government of Canada Protected B security standards and WCAG 2.1 Level AA accessibility guidelines. A critical requirement is that data must remain in Canada and not be used to train external AI models. The CRA is also interested in suppliers' AI governance practices, including bias mitigation and transparency, as well as security certifications such as ISO 27001 and SOC 2. This RFI is for market research purposes only and does not constitute a solicitation for tenders or a commitment to enter into a contract. Responses must be submitted electronically to the contracting authority, Charles Safarian, by October 22, 2026, at 14:00 EDT.

General Info

CRA RFI for AI-powered bilingual language learning for 1,500 employees, due October 2026.

Agency

Government of Canada → Canada Revenue AgencyView Agency

NAICS

611630 - Language SchoolsView NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

(2)

RFI 1000571680 - AI-Powered Official Language Learning Solution

PDF•rfi

RFI 1000571680 - AI-Powered Official Languages Learning Solution

PDF•rfi

AI Contract Breakdown

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyGovernment of Canada → Canada Revenue Agency
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Canada Revenue Agency
View Agency Profile
Office AddressN/A
Contacts
Charles SafarianContracting Authority
contact@example.gov

Full Description

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The Canada Revenue Agency (CRA) is exploring tools to support employees in learning their second official language (English or French) in response to evolving operational and legislative requirements. The modernization of the Official Languages Act has reinforced the importance of maintaining and strengthening bilingual capacity across the organization to ensure compliance with the Agency's obligations to serve Canadians and support employees in the official language of their choice. Investing in effective and accessible second-language learning solutions will help the CRA maintain its bilingual capacity, support succession planning, and continue providing high-quality services in both official languages. As a result, the CRA is assessing the feasibility of implementing a scalable, Artificial Intelligence (AI)-powered language learning solution aligned with CRA corporate requirements and Government of Canada requirements. Responding to this Request for Information (RFI) is not a prerequisite to being eligible to bid on any subsequent solicitation. Any subsequent solicitation will be advertised on the Government Electronic Tendering Service commonly referred to as CanadaBuys. This RFI is not to be construed as a solicitation for tenders or proposals. No contract or other form of commitment will be entered into based on responses to this RFI. This RFI is not authorization by the Canada Revenue Agency (CRA) to undertake any work that would result in costs to the CRA. RFI Closing Date Responses must be received on or before October 22, 2026, no later than 14:00 EDT. All responses to this Request for Information must be directed in writing and submitted by email to: Contracting Authority: Charles Safarian E-mail: charles.safarian@cra-arc.gc.ca It is recommended that all electronic submissions contain a read receipt option to confirm that the email was received. Respondents are requested to provide a contact name, email address and telephone number when submitting their response. Please refer to the solicitation documents for further information and instructions regarding this opportunity.

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