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Autodesk Priority Helpdesk Support Provider

Active

State & Local

Response Deadline10/02/2026, 09:00:59 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Autodesk Priority Helpdesk Support Provider subcontract involves providing specialized technical support for the Autodesk AEC software suite to prime contractors working on San Bernardino County Department of Public Works projects. The selected provider will be responsible for incident resolution, software updates, and technical troubleshooting utilizing remote support tools and the Autodesk knowledge base. To ensure quality of service, the provider must hold technical certifications in Autodesk AEC products. This opportunity is managed by the California Administration of Public Works and is based in San Bernardino, California. Interested parties must submit their responses by October 2, 2026, in accordance with the solicitation posted on September 15, 2026. The contract falls under NAICS code 541513, focusing on the delivery of professional technical support services.

General Info

Autodesk AEC technical support subcontract for San Bernardino County, due October 2, 2026.

Agency

California → Administration - Public Works - AdministrationView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

San Bernardino, CA, 92415-0835, USA

Set-Aside

NONE

Documents

This scope was carved out of PWG 126-ADMIN-6519.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ITB-Autodesk AEC Renewal Subscriptions and Support Services

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Timeline

PostedSep 15

subcontract

Response DeadlineOct 2

Submission deadline

Response Deadline

10/02/2026, 09:00:59 PM UTCin 16 days

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Organization & Contact Information

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AgencyCalifornia → Administration - Public Works - Administration

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → Administration - Public Works - Administration

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs priority technical helpdesk support services for the Autodesk AEC software suite for prime contractors on San Bernardino County Department of Public Works projects. Provides technical troubleshooting, software updates, and user support using remote support tools and the Autodesk technical knowledge base. Requires technical certification in Autodesk AEC products. Delivers technical support services and incident resolution.

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