This Government Contract opportunity from North Carolina was posted on September 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Bookstore Technical Support & Help Desk

Closed

State & Local

Submission Closed10/20/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The procurement is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on November 1, 2026, and requires responses to be submitted by the deadline of November 16, 2026. Interested parties should direct inquiries to the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA portal link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

The purpose is to award Indefinite Deliver, Indefinite Quantity Task Order Contract for Information Technology (IT) and Cybersecurity Support Services for the Department of Energy, DOE-SR. 00001 Ente…This Indefinite Delivery, Indefinite Quantity Task Order Contract is issued by the Department of Energy's Office of Environmental Management to secure comprehensive Information Technology and Cybersecurity Support Services. The scope of work is divided into three primary components: enterprise system management and service center operations including IT capital planning support, dedicated cybersecurity support services, and other direct costs. The procurement is forecasted as a small business set-aside under NAICS code 541513. DNI Emerging Technologies, LLC is listed as the incumbent contractor for these services. Interested parties may coordinate with the Small Business Program Manager, Kenneth Johnson, regarding this opportunity.

Office of Environmental Management

POSTED

DEADLINE

Oracle Database Optimization and MigrationThis subcontract for the Florida Department of Transportation focuses on the optimization and migration of Oracle database instances for prime contractors. The scope of work includes managing unit-test, system-test, and production environments, updating 229 object-relational mappings, and utilizing SQL Developer to optimize queries for project data aggregation. The final deliverables consist of a migrated production dataset and an optimized database schema. The project requires technical expertise in Oracle systems, with a preference for candidates holding an Oracle Certified Professional certification. Interested parties should note the response deadline of November 30, 2026, for this engagement categorized under NAICS code 541513.

Florida Department of Transportation

POSTED

DEADLINE

Managed Hosting and Software Support ServicesThe Managed Hosting and Software Support Services subcontract provides essential cloud infrastructure and technical maintenance for prime contractors working on Northwest Mississippi Community College housing projects. The scope of work includes hosting the software environment through SaaS and PaaS models, executing regular software updates, and delivering continuous technical support to ensure system uptime. A primary focus of the agreement is maintaining strict compliance with data privacy and security standards specific to higher education. This engagement, categorized under NAICS code 541513, is managed through MPTAP in Mississippi, with a response deadline set for November 11, 2026.

POSTED

DEADLINE

Post-Go-Live Operational Support & MaintenanceThis subcontract opportunity is for Post-Go-Live Operational Support and Maintenance to assist prime contractors on Harris County ERP projects. The selected provider will be responsible for delivering ongoing technical support, including help desk services, bug fixes, and system updates. These tasks will be managed through the use of production monitoring tools and ticketing systems to ensure consistent system uptime and the timely resolution of support tickets. The project falls under NAICS code 541513 and is associated with Harris County in Texas. Interested parties should note that the response deadline is December 14, 2026. Further details and application processes can be accessed through the official Bonfire hub portal.

POSTED

DEADLINE

End-User Support and Service Desk OperationsThe End-User Support and Service Desk Operations subcontract provides essential technical support, training, and service desk functions for prime contractors working on NASA Goddard Space Flight Center projects in Greenbelt. The scope of work includes managing user inquiries through a dedicated service desk and overseeing enterprise authentication and user identity management utilizing IdM tools. The contractor is responsible for delivering resolved support tickets and comprehensive user training materials while ensuring strict adherence to NASA Privacy Procedural Requirements. This effort falls under NAICS code 541513 and is managed by the National Aeronautics And Space Administration.

NASA Goddard Space Flight Center

POSTED

DEADLINE

IT Systems Operations and AdministrationThe IT Systems Operations and Administration subcontract supports prime contractors at the NASA Goddard Space Flight Center in Greenbelt, Maryland. The scope of work involves the daily operation and administration of both on-premises and cloud-based system components, with a specific focus on network operations, system administration, security patching, and root cause analysis utilizing virtual computing systems. All activities must be performed in strict adherence to NPR 2810.1F standards. The selected provider is responsible for maintaining system stability and transparency by delivering regular performance metrics, system uptime reports, and detailed incident logs. This opportunity falls under NAICS code 541513, with a response deadline set for November 13, 2026.

NASA Goddard Space Flight Center

POSTED

DEADLINE

Desktop & Systems Support (Help Desk)This subcontract opportunity with the Department of Defense for NSWC Dahlgren involves providing comprehensive desktop and systems support for prime contractors on NSWCDD projects. The scope of work includes Help Desk services for Federal, DoD, and industry users, focusing on hardware troubleshooting and software support utilizing standard Government IT hardware. Key deliverables include the resolution of support tickets and the ongoing maintenance of workstations. The project is located in Dahlgren, Virginia, and falls under NAICS code 541513. Due to the nature of the work, all personnel must possess the required security clearances as specified in the statement of work. Interested parties should note the response deadline of November 17, 2026.

POSTED

DEADLINE

Operational Support & ATO ManagementThis subcontract for Operational Support and ATO Management supports the Department of the Air Force AFLCMC/HNJK by maintaining the STITCHES platform and managing security authorizations for prime contractors. The scope of work includes sustaining the platform on Gemini Servers, updating Authority-to-Operate documentation, and providing essential installation and sustainment guidance to maintenance organizations. Successful execution requires specialized expertise in AF ATO processes and Gemini Server hardware, with a mandatory Top Secret clearance for personnel. The primary deliverables consist of a fully maintained operational platform and current ATO documentation. The response deadline for this opportunity is November 14, 2026.

POSTED

DEADLINE

E-Discovery Data Processing & OCRThis subcontract for E-Discovery Data Processing and OCR supports prime contractors on projects for the Washington State Department of Enterprise Services. The scope of work involves transforming raw collected data into reviewable formats by performing ESI ingestion, data searching, filtering, de-duplication, and Optical Character Recognition. These services must be executed following EDRM best practices using industry-standard software such as Relativity, Nuix, or Reveal to deliver indexed and searchable data sets. The opportunity is categorized under NAICS code 541513 and will be performed across multiple counties. Interested parties should note that the response deadline is January 15, 2027.

Enterprise Services , Department. of

POSTED

DEADLINE

End-User Support and Field ServicesThe End-User Support and Field Services subcontract for the Alaska Railroad Corporation focuses on providing comprehensive desktop support and onsite technical services for prime contractors managing ARRC technology projects. The scope of work includes device provisioning, endpoint configuration, software distribution, and hardware refresh cycles. Additionally, the contract requires the deployment of Desktop Support Technicians to provide onsite field support and surge capacity for end-users at various ARRC locations. The primary objectives of this engagement are the delivery of fully configured endpoints and the efficient resolution of technical support tickets. Operating under NAICS code 541513, this subcontract ensures that the agency maintains operational efficiency through dedicated technical personnel and streamlined hardware and software management.

Alaska Railroad Corporation

POSTED

DEADLINE

Research Data Management and Archiving ServicesThis subcontract for Research Data Management and Archiving Services supports prime contractors on US Geological Survey research projects within the Department of the Interior. The selected provider will supply the necessary data management infrastructure and technical expertise to establish standards for data and metadata formats while implementing federal policies for public access and sharing. The scope of work involves the use of digital repositories and metadata management software to ensure full compliance with USGS Data Management Plans and federal archiving standards. The primary deliverables for this engagement include a completed Data Management Plan and a fully functional research repository. This opportunity falls under NAICS code 541513 and was posted on October 30, 2026, with a response deadline of November 30, 2026.

US Geological Survey

POSTED

2 days ago

DEADLINE

in 29 days

AI Contract Overview

This subcontract for Central Piedmont Community College in North Carolina focuses on providing technical support and incident management for prime contractors involved in state college bookstore projects. The scope of work includes resolving faculty issues through the college's service management platform, troubleshooting reporting and dashboards, and offering multilingual support to ensure comprehensive accessibility. The selected provider must adhere to standard service level agreements for technical incidents and is required to deliver detailed technical support logs and resolved incident tickets. This opportunity, categorized under NAICS code 541513, was posted on September 15, 2026, with a response deadline of October 20, 2026.

General Info

Technical support and incident management subcontract for Central Piedmont Community College bookstore projects.

Agency

North Carolina → Central Piedmont Community College

NAICS

541513 - Computer Facilities Management Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 88-270000-BO.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

BOOKSTORE MANAGEMENT SERVICES

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 15

subcontract

Response DeadlineOct 20

Deadline has passed

Submission Closed

10/20/2026, 07:00:00 PM UTC

Find active opportunities like this

Get full access to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyNorth Carolina → Central Piedmont Community College

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → Central Piedmont Community College

Office AddressN/A

ContactsNo contact information available

Full Description

Provides technical support and incident management for prime contractors on State of North Carolina college bookstore projects. Resolves faculty issues via the College’s service management platform, troubleshoots dashboards and reporting, and provides multilingual support. Maintains standard SLAs for technical incidents. Delivers technical support logs and resolved incident tickets.