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Application Support and Maintenance Provider

Active

State & Local

Response Deadline10/30/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract agreement establishes an Application Support and Maintenance Provider to assist prime contractors on projects for the Oregon Housing and Community Services Department. The provider is responsible for delivering critical technical support and system maintenance, specifically focusing on go-live transition support, configuration validation, and the resolution of Level 1 through 4 defects. These services are performed during a 90-day stabilization period and are managed through a formal ticketing system to ensure a stabilized environment. The contractor must strictly adhere to the State of Oregon IT Security Standards and provide monthly performance reports to track progress and quality. Based in Salem, Oregon, the engagement falls under NAICS code 541513. Interested parties must respond by October 30, 2026, as outlined in the solicitation posted on September 14, 2026.

General Info

Subcontract for application support and maintenance for Oregon Housing and Community Services Department.

Agency

Oregon → Housing and Community Services Department

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-91400-00016584.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HMIS Solution Request for Proposals

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Timeline

PostedSep 14

subcontract

Response DeadlineOct 30

Submission deadline

Response Deadline

10/30/2026, 12:00:00 AM UTCin 2 days

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Organization & Contact Information

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AgencyOregon → Housing and Community Services Department

ContactsNo contacts available

OfficeN/A

Organization / AgencyOregon → Housing and Community Services Department

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and system maintenance for prime contractors on Oregon Housing and Community Services Department (OHCS) projects. Performs go-live transition support, configuration validation, and resolves Level 1-4 defects during the 90-day stabilization period using a ticketing system. Adheres to State of Oregon IT Security Standards. Delivers monthly performance reports and a stabilized environment.

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