Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 30 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Network Maintenance and Technical Support Services

Active

State & Local

Response Deadline09/28/2026, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract for Network Maintenance and Technical Support Services involves providing ongoing technical assistance and program maintenance for prime contractors working on Commonwealth of Kentucky KETS network projects. The scope of work includes troubleshooting, help desk support, and the use of remote diagnostic tools to maintain network infrastructure while ensuring full compliance with KETS standards and state technology requirements. Deliverables consist of detailed maintenance reports and the resolution of technical support tickets. The opportunity is associated with the Kentucky Department of Education under NAICS code 541513. It was posted on September 14, 2026, with a response deadline of September 28, 2026. Interested parties can find further details through the Kentucky vendor self-service portal.

General Info

Subcontract for KETS network maintenance and technical support for Kentucky Department of Education.

Agency

Kentucky → Department of EducationView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Other, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 758 2700000070.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-758-2700000070-3 | KETS Network Products and Services Rebid

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 14

subcontract

Response DeadlineSep 28

Submission deadline

Response Deadline

09/28/2026, 07:30:00 PM UTCin 7 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyKentucky → Department of Education

ContactsNo contacts available

OfficeN/A

Organization / Agency

Kentucky → Department of Education

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs ongoing maintenance and technical support for prime contractors on Commonwealth of Kentucky KETS network projects. Provides program maintenance, troubleshooting, and help desk support for KETS network infrastructure using remote support tools and diagnostic software. Complies with KETS standards and state technology requirements. Delivers maintenance reports and resolved technical support tickets.

Similar Contracts

Same NAICS industry code

LIPTM00464, DC2HS, FY25 CITRIX RENEWAL (Managed Services), SEWP (C)The Naval Information Warfare Systems agency, specifically Niwc Atlantic, has issued a forecast for a software license renewal under contract LIPTM00464 for DC2HS FY25 Citrix Managed Services. This procurement is being conducted via the SEWP C vehicle and falls under NAICS code 541513. The place of performance for these services is located in Charleston. The primary point of contact for this action is Contracting Officer Lisa R. Matthews, with Pamela Shafer serving as the secondary point of contact. The forecast was posted on September 20, 2026, as part of the organization's long range acquisition planning.

POSTED

DEADLINE

Application Platform ServicesThe Application Platform Services subcontract is issued for the Teacher Retirement System of Texas to provide specialized technical support and optimization for application platforms and cloud services. The scope of work focuses on implementing cloud architecture, establishing data-driven decision-making infrastructure, and performing comprehensive platform engineering and systems optimization to deliver highly configured cloud environments. This opportunity falls under NAICS code 541513 and was posted on September 18, 2026, with a response deadline of October 21, 2026. The contract is designed for prime contractors supporting TRS projects to ensure the delivery of optimized application platforms and efficient cloud service configurations.

Teacher Retirement System of Texas

POSTED

DEADLINE

in about 1 month

Arise Care System Hosting and Technical MaintenanceThe Arise Care System Hosting and Technical Maintenance subcontract provides critical technical support and cloud hosting infrastructure for the Alabama Department of Human Resources Child Care Services. The selected provider is responsible for monitoring and resolving software issues, implementing system enhancements, and maintaining the proprietary Arise Care Management System to ensure a fully operational environment with documented uptime. This opportunity falls under NAICS code 541513 and requires the contractor to be enrolled in E-Verify. Interested parties must submit their responses by September 24, 2026, to support the agency's goal of delivering a stable and efficient management system for workforce development and child care services.

Child Care Services & Workforce Development

POSTED

DEADLINE

IT Managed Services (Ongoing Operations)The Township of Wellington North is seeking a subcontractor for IT Managed Services to provide ongoing operating maintenance for the ERP environment used by prime contractors on municipal projects. The scope of work includes system administration, software updates, technical support, and hosting management utilizing cloud infrastructure and help desk ticketing systems. The selected provider must adhere to ITIL or similar service management standards to ensure SLA-based system availability and support. This subcontract opportunity is categorized under NAICS code 541513, with a response deadline of November 13, 2026.

Township of Wellington North

POSTED

DEADLINE

in about 2 months

Ongoing Technical Support & MaintenanceThis subcontract for the Massachusetts Trial Court OCM provides ongoing technical support, maintenance, and software updates for a PPM platform used by prime contractors. The scope of work includes monitoring system uptime, applying necessary patches, providing help desk support, and managing disaster recovery through specific RTO and RPO standards. All services must adhere to a documented Service Level Agreement to ensure consistent system availability and the timely resolution of technical support tickets. The opportunity is categorized under NAICS code 541513 and is based in Boston, Massachusetts. Interested parties must respond by October 9, 2026, following the posting date of September 18, 2026.

1107TRC01 - Trial Court - OCM

POSTED

DEADLINE

Digital Evidence Management & StorageThis subcontract for Digital Evidence Management and Storage supports prime contractors working with the Montgomery County District Attorney and the Office of Children and Youth. The selected provider will supply the necessary hardware and software to capture and store digital forensic interviews, utilizing encrypted storage media and secure file transfer protocols to maintain the integrity of sensitive evidence. The contractor must adhere to strict law enforcement evidence handling standards and is responsible for delivering all interviews via DVDs or secure digital copies. This opportunity is associated with NAICS code 541513 and is managed by Montgomery County, Pennsylvania, with a response deadline of October 14, 2026.

Montgomery County Pa

POSTED

DEADLINE

Managed IT & Cyber SecurityThis subcontract for Big Life Schools focuses on the comprehensive management of IT infrastructure across various schools and nurseries. The scope of work includes network management, server maintenance, connectivity, web filtering, cyber security, and device management, as well as providing dedicated helpdesk support and backup services. The provider is responsible for maintaining a secure network environment and delivering regular uptime reports and ticket resolution metrics. A critical requirement of the contract is strict adherence to established cyber security standards, specifically Cyber Essentials. Interested parties must submit their responses by October 7, 2026, to be considered for this operational support role.

Big Life Schools

POSTED

DEADLINE

24/7 Technical Support ServicesThe 24/7 Technical Support Services subcontract, managed by the South Carolina Information Systems agency, provides ongoing technical maintenance and troubleshooting for tax systems supporting prime contractors on Greenville County projects. The service requires 24/7 availability with a strict one-hour response time for technical issues, utilizing remote monitoring tools and help desk ticketing systems. All operations must adhere to ITIL or similar service management standards to ensure consistent quality and reliability. The contractor is responsible for delivering resolved technical tickets and detailed SLA compliance reports to verify performance standards. This opportunity, categorized under NAICS code 541513, was posted on September 18, 2026, with a response deadline of October 16, 2026.

INFORMATION SYSTEMS

POSTED

DEADLINE

IT Help Desk & User TrainingThis subcontract opportunity with the Department of Health and Human Services, specifically the Division Of Acquisitions Policy Hq, focuses on providing end-user support and training for UFMS and associated financial systems. The selected provider will be responsible for resolving help desk tickets, developing comprehensive training materials, and conducting user training sessions for prime contractors on Indian Health Service projects. Performance of these services will take place in Rockville, Maryland, under NAICS code 541513. A critical requirement for this engagement is that personnel must possess a Public Trust Level 5 clearance. The primary deliverables include the successful resolution of user tickets and the delivery of trained personnel. Interested parties must respond by September 25, 2026, following the posting date of September 18, 2026.

Division Of Acquisitions Policy Hq

POSTED

DEADLINE

Webmaster and SharePoint Administration ServicesThis subcontract for Webmaster and SharePoint Administration Services supports prime contractors on Commander Naval Surface Forces Pacific projects. The role involves performing web administration and help desk functions, including managing public website updates, SharePoint portals, and user access rights. Key responsibilities include optimizing content for searchability, organizing chronological archives, and ensuring compliance with SECNAVINST 5720.47B. The project requires proficiency in Microsoft SharePoint, SharePoint Designer, InfoPath, and Visio to deliver maintained web portals and detailed help desk logs. This opportunity is associated with the Navsup Flt Logistics Ctr San Diego under the Department of Defense, with the place of performance located in San Diego. The response deadline for this effort is September 25, 2026.

Navsup Flt Logistics Ctr San Diego

POSTED

DEADLINE

Deployment & Field Installation ServicesThis subcontract for Deployment and Field Installation Services supports prime contractors on Indian Health Service PATH EHR projects. The scope of work involves the physical deployment and configuration of devices, including unboxing, installing, and connecting hardware to the network using specific imaging software and deployment tools to ensure all end-user devices are fully functional at designated sites. The opportunity is managed by the Department of Health and Human Services under the Division of Acquisitions Policy Hq and is categorized under NAICS code 541513. This is an Indian Economic Enterprise set-aside with a response deadline of September 28, 2026.

Division Of Acquisitions Policy Hq

POSTED

DEADLINE

Contracts Database (KDB) Management and MaintenanceThis subcontract opportunity with the Department of Defense, specifically for the AFDW PK agency, focuses on the management and maintenance of the Knowledge Database for prime contractors on Air Force Cost Analysis Agency projects. The selected provider will be responsible for data entry, record correction, and feature updates utilizing KDB Tools, DTM Hub, and the DAF e-Library. Key deliverables include an updated KDB database, revised user guides, and the delivery of both virtual and in-person training courses within the National Capital Region. The contract is designated as a total Small Business Set Aside under NAICS code 541513. Personnel must have CAC access to perform the required duties. Interested parties must submit their responses by October 19, 2026, at 5:00 PM.

POSTED

DEADLINE

More opportunities from Kentucky → Department of Education

Same awarding agency

Network Management Software ProviderThis subcontract opportunity is for a Network Management Software Provider to support prime contractors on Commonwealth of Kentucky KETS network projects. The selected provider will deliver software licenses and an installed monitoring platform, specifically providing tools for Network Performance Monitoring and security monitoring to maintain network health and operational efficiency. All software must strictly adhere to KETS architectural design and configuration standards. The project is managed by the Kentucky Department of Education under NAICS code 513210. Interested parties must submit their responses by September 28, 2026, following the posting date of September 14, 2026. Further details and application processes are available through the Kentucky vendor services portal.

Software Publishers

POSTED

DEADLINE

Network Installation ContractorThis subcontract opportunity is for a Network Installation Contractor to support prime contractors on Commonwealth of Kentucky KETS network projects. The selected provider will be responsible for the physical installation and configuration of network products, including wired switches and network peripherals. All work must be performed using appropriate cabling tools and configuration software in strict accordance with KETS architectural design standards and 701 KAR 5:110 to ensure the delivery of fully operational hardware. The project is managed by the Kentucky Department of Education under NAICS code 541512. Interested parties must submit their responses by the deadline of September 28, 2026, at 7:30 PM. Further details and application processes are available through the Kentucky Vendor Self Service portal.

Computer Systems Design Services

POSTED

DEADLINE

Network Hardware Supplier (Switches, Peripherals)This subcontract through the Kentucky Department of Education involves the supply of network hardware for prime contractors working on Commonwealth of Kentucky KETS network projects. The scope of work specifically includes the provision of L2 wired switches and computer peripherals for microcomputers, all of which must adhere to KETS architectural design and configuration standards. The supplier must ensure that all hardware is compatible with FCC and USAC guidelines for E-Rate eligibility and remains in full compliance with 701 KAR 5:110. All equipment is to be delivered to designated state locations within Kentucky. The solicitation is categorized under NAICS code 423430, with a response deadline of September 28, 2026.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

RFP-758-2700000070-3 | KETS Network Products and Services Rebid

Solicitation # RFP 758 2700000070

The Commonwealth of Kentucky, through the Finance and Administration Cabinet on behalf of the Department of Education, is soliciting proposals under RFP 758 2700000070 to establish up to five Master Agreements for KETS Network Products and Services. This procurement aims to provide E-Rate eligible purchasing vehicles for approximately 175 sites, including public school districts, the Kentucky School for the Blind, and the Kentucky School for the Deaf. The scope encompasses the procurement of network infrastructure hardware, management software, installation, and maintenance services. The initial contract term runs through September 30, 2029, with options for four additional two-year renewals. Vendors must submit their proposals by September 28, 2026, at 3:30 PM ET via the Vendor Self Service portal. Submissions are required in three separate volumes: Technical, Cost, and Proprietary. The pricing model is based on minimum percentage discounts off MSRP or established unit prices for both E-Rate and non-E-Rate categories. Evaluation is based on a scoring system where technical proposals must meet a minimum threshold of 50% of the maximum 1,000 points to be considered for award, with cost proposals scored up to 1,625 points. Compliance requirements are stringent, including adherence to Section 508 and WCAG 2.0 AA accessibility standards, NIST 800-53 moderate level security controls, and FAR 52.209-5 certification regarding debarment. Awarded vendors must designate a Single Point of Contact and ensure all sensitive data is encrypted in-transit and at rest. The contract also mandates compliance with Kentucky state tax laws, workers' compensation policies, and the Kentucky Civil Rights Act.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

Network Systems TrainingThis subcontract for Network Systems Training involves providing on-site instruction for school district staff regarding network installations managed by prime contractors for the Kentucky Department of Education. The selected provider will conduct training sessions focused on the use, management, and troubleshooting of deployed network equipment and software, utilizing specific training manuals and demo equipment tailored to the hardware and software installed. The contractor is responsible for delivering all completed training sessions and associated documentation. This opportunity is categorized under NAICS code 611430 and was posted on September 11, 2026, with a response deadline of September 28, 2026.

Professional and Management Development Training

POSTED

DEADLINE

Network Hardware and Software Maintenance SupportThis subcontract for Network Hardware and Software Maintenance Support provides ongoing technical assistance and maintenance for network programs and hardware associated with Kentucky Department of Education projects. The scope of work includes delivering help desk support, hardware repair and replacement, and the implementation of software updates and patches via remote diagnostic tools. All services must align with KETS support standards and specific response time requirements, with deliverables consisting of maintenance reports and resolved technical support tickets. The opportunity is categorized under NAICS code 811212 and is managed by the Kentucky Department of Education. Interested parties must submit their responses by the deadline of September 28, 2026. Further details and application processes are available through the Kentucky vendor self-service portal.

Computer and Office Machine Repair and Maintenance

POSTED

DEADLINE

Network Management and Security Software ProviderThis subcontract for the Kentucky Department of Education focuses on the provision of network operations and security software for prime contractors. The scope of work includes delivering software licenses, Network Access Control systems, and management platforms designed to monitor network performance. A critical requirement of the contract is that all user-facing interfaces and dashboards must adhere to Section 508 and WCAG 2.0 Level AA accessibility standards. The opportunity is categorized under NAICS code 513210 and was posted on September 11, 2026, with a response deadline of September 28, 2026. The selected provider will be responsible for delivering the necessary software licenses and ensuring active access to the management platforms to support the agency's network infrastructure.

Software Publishers

POSTED

DEADLINE

Network Installation and Initial ConfigurationThis subcontract for the Kentucky Department of Education focuses on the physical installation and initial software configuration of network hardware for prime contractors. The scope of work includes mounting hardware, cabling, performing initial boot-ups, and configuring network settings to ensure full compliance with KETS architectural design and configuration standards under 701 KAR 5:110. The project falls under NAICS code 238210 and requires the use of standard networking tools and cabling equipment to deliver fully operational hardware. Interested parties must respond by September 28, 2026, with the official solicitation posted on September 11, 2026.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

E-Rate Eligible Network Hardware SupplierThis subcontract agreement establishes a supplier for core network infrastructure components to support prime contractors on Kentucky Department of Education school district projects. The scope of work includes the delivery of hardware and warranties for Layer 2 and Layer 3 wired switches, routers, wireless access points, wireless controllers, and basic firewalls. All provided equipment must support MIBS functionality for AI-powered insights and performance monitoring. To ensure compliance, all hardware must be E-Rate eligible according to FCC/USAC guidelines and adhere to KETS architectural standards under 701 KAR 5:110. The contract is categorized under NAICS code 423430 and is managed by the Kentucky Department of Education, with a response deadline of September 28, 2026.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

RFP-758-2700000070-2 | KETS Network Products and Services Rebid

Solicitation # RFP 758 2700000070

The Commonwealth of Kentucky, through the Finance and Administration Cabinet and the Department of Education, is soliciting proposals under RFP 758 2700000070 to establish up to five Master Agreements for KETS Network Products and Services. This procurement provides E-Rate eligible purchasing vehicles for approximately 175 sites, including public school districts, the Kentucky School for the Blind, and the Kentucky School for the Deaf. The scope encompasses the purchase or lease of network infrastructure hardware, such as switches, routers, wireless access points, and firewalls, as well as associated management software, installation services, and ongoing maintenance. The initial contract term runs through September 30, 2029, with the possibility of four additional two-year renewal periods. Vendors are required to submit a technical proposal and a cost proposal based on minimum percentage discounts off MSRP for both E-Rate and non-E-Rate eligible products. Mandatory requirements include compliance with Section 508 and WCAG 2.0 AA accessibility standards, adherence to KETS architectural design standards, and the provision of a Single Point of Contact for contract management. Evaluation is based on technical and cost scores, with a minimum technical threshold of 50 percent required for further consideration. The procurement process emphasizes strict compliance with Federal E-Rate program guidelines and requires vendors to certify their status regarding debarment, Kentucky tax filings, and workers compensation insurance. Proposals must be submitted via the eProcurement system by September 28, 2026, at 3:30 PM ET.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

Network Management and Security Software ProviderThis subcontract through the Kentucky Department of Education provides network management, security, and analytics software licenses for prime contractors working on Commonwealth of Kentucky KETS network projects. The scope includes the delivery of software licenses and activation keys for critical tools such as Network Access Control, advanced firewalls, and traffic logging and reporting systems to monitor network performance, functionality, and security. The contract is categorized under NAICS code 511210 and includes specific provisions to ensure E-Rate eligibility where applicable. Interested parties must respond by September 28, 2026, with the official solicitation posted on August 28, 2026.

Software Publishers

POSTED

DEADLINE

Network Infrastructure Hardware SupplierThis subcontract for the Kentucky Department of Education involves the supply of network infrastructure hardware and peripherals to support prime contractors on Commonwealth of Kentucky KETS network projects. The scope of work includes providing LAN/WAN edge devices, network accessories, and computer hardware for microcomputers, with all deliveries directed to the KDE Division of Financial Management. The contract requires that all products supplied after July 1, 2027, strictly adhere to E-Rate eligibility requirements. Under NAICS code 423430, the solicitation was posted on August 28, 2026, with a response deadline of September 28, 2026.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS