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SaaS Managed Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Florida → Parks and RecreationView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 27-002.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Cloud Based Location Intelligence Foot Traffic Data Platform

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Organization & Contact Information

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AgencyFlorida → Parks and Recreation
ContactsNo contacts available
OfficeN/A
Organization / Agency
Florida → Parks and Recreation
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support and maintenance for prime contractors on City of Clermont location intelligence projects. Manages platform updates, troubleshoots API access and data export issues, and provides customer support via help desk ticketing systems. Adheres to defined SLA response times. Delivers system uptime and resolved support tickets.

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NAICS: 518210
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Cloud Based Location Intelligence Foot Traffic Data Platform
Solicitation # RFP 27-002
The City of Clermont, Florida, is seeking proposals under RFP 27-002 for a cloud-based location intelligence and foot traffic analytics platform to monitor visitation patterns at city parks, trails, facilities, and open spaces. The selected platform will provide the Parks and Recreation department with data on unique and repeat visits, visitor origins, dwell time, and comparative benchmarking to support operational planning, resource allocation, and economic impact analysis. Key technical requirements include the use of statistically valid and normalized mobile device location data, secure anonymization, and the ability to reduce data noise by filtering out pass-through traffic and maintenance personnel. The contract features an initial one-year term with the option for four additional one-year renewals based on performance and funding. Proposals are due by November 12, 2026, via the OpenGov Portal and are evaluated on a 105-point scale covering technical capabilities, data methodology, experience with public agencies, privacy compliance, implementation support, cost, and local business preference. Awardees must comply with Florida cybersecurity requirements, including Executive Order 22-216, utilize the E-Verify system, and ensure all employees perform duties within the State of Florida. Payment terms are Net-30, and the City requires comprehensive insurance coverage, including Workers' Compensation per Florida Statutes Chapter 440.
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NAICS: 237990
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Chester Byrd Park Improvements
Solicitation # 26-023
The City of Dania Beach is soliciting bids for the Chester Byrd Park Improvements project, solicitation number 26-023, under the Parks and Recreation agency. This project focuses on upgrading the park with new recreational amenities and infrastructure, including the installation of a new playground, fitness area, picnic space, and basketball court. The scope of work also encompasses the removal of existing features and the construction of ADA-compliant sidewalks, parking improvements, utility upgrades, lighting infrastructure, and landscaping. Because the project is partially funded through a FRDAP grant, all work must comply with the State and Federal conditions specified in Grant Agreement No. P25011. Bids must be submitted through the City's e-Procurement portal by the deadline of October 8, 2026, at 2:00 PM. The contract requires the provision of both a Performance Bond and a Payment Bond to ensure the financial security of the project, the payment of subcontractors and suppliers, and the timely completion of construction. These bonds outline the obligations of the contractor and surety, including procedures for handling defaults and the application of liquidated damages for delays. Primary contact for this solicitation is Deputy Director Anthony Ifedi, with additional support from Procurement Specialist Aisha Castleberry.
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