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Brand Ambassadors Program

Active
FY26010RFQuoteState & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Workforce Solutions Borderplex is soliciting professional contractors for the Brand Ambassadors Program under solicitation number FY26010RFQuote. Starting in September 2026, selected contractors with expertise in communications or customer experience will travel across far West Texas to implement a new Solutions Guides program. The primary objective is to transition from a bureaucratic service model to a human-centered experience by coaching staff and refining communication materials to ensure government services are delivered with empathy and consistency. Interested parties must submit their qualifications and pricing through the organization's bidding software by the deadline of September 8, 2026. This SLED contract is managed by Workforce Solutions Borderplex in El Paso, Texas, with Roxanne Reta serving as the primary point of contact for procurement.

General Info

Workforce Solutions Borderplex seeks professional contractors for Brand Ambassadors Program by September 8, 2026.

Agency

Texas → WORKFORCE SOLUTIONS BORDERPLEX

NAICS

541820 - Public Relations AgenciesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(1)

ESBD_548808_1786665250951_FY26010RFQuote, Brand Amassbadors Program.pdf

PDF

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Timeline

PhaseSolicitation
Posted

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Organization & Contact Information

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AgencyTexas → WORKFORCE SOLUTIONS BORDERPLEX
Contacts4 people available
OfficeEl Paso, TX, 79901, USA
Organization / Agency
Texas → WORKFORCE SOLUTIONS BORDERPLEX
Office AddressEl Paso, TX, 79901, USA

Full Description

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Workforce Solutions Borderplex is seeking professional contractors to launch a new Solutions Guides program aimed at improving the quality of their public interactions. These brand ambassadors will travel across far West Texas to ensure that government services are delivered with clarity, empathy, and consistency. Rather than acting as supervisors, the selected individuals will coach staff and refine communication materials to create a more human-centered experience for job seekers. The contract is scheduled to begin in September 2026 and requires candidates with expertise in communications or customer experience. Interested parties must submit their qualifications and pricing through the organization's bidding software by the established deadline. This initiative represents a strategic shift from a purely bureaucratic service model to one focused on accessible, guided solutions for the community.

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