This Solicitation opportunity from Government of Canada was posted on June 24, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Canadian Forces Recruiting Group Mystery Shopper Services
Closed
W3827-25-R401CanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → Canadian Forces Recruiting Group HeadquartersView Agency
NAICS
N/A
Place of Performance
*Canada, CANSet-Aside
NONE
Documents
(1)AI Contract Breakdown
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Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
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AgencyGovernment of Canada → Canadian Forces Recruiting Group Headquarters
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Canadian Forces Recruiting Group Headquarters
View Agency ProfileOffice AddressN/A
Contacts
Full Description
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Canadian Forces Recruiting Group (CFRG) is responsible for attracting and enrolling personnel into the Canadian Armed Forces (CAF). There is a strong willingness to address specific customer service issues in order to reach the highest industry standards in terms of customer experience.
CFRG is seeking a means by which to determine the quality of customer service interactions at Canadian Forces Recruiting Centers (CFRCs). To conduct this assessment, a Mystery Shopper service is required. This assessment will be executed utilizing various means throughout the recruitment process; in-person visits, telephone, social media channels, Forces.ca, and participation in online recruiting events.