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CARE Unit Services (Alternate Response Mobile Unit)

Active
2026-1000State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The CARE Unit Services solicitation, issued by the City Manager Office in Flagstaff, Arizona, establishes an alternate response mobile unit designed to handle alcohol and behavioral health-related calls. By intervening in these situations, the unit reduces the burden on the Flagstaff Police Department and Flagstaff Fire Department, allowing public safety resources to remain available for other community needs. The unit provides essential supplies such as Narcan, water, and winter apparel, and manages medical transports to Flagstaff Medical Center. In 2025, the unit interacted with 2,633 clients, including 734 proactive outreach engagements. Between October 2024 and September 2025, the unit responded to 1,014 calls that would have otherwise required fire department intervention and 2,693 calls that would have required police response. The program has demonstrated a significant impact on reducing the number of arrestees transported to medical facilities and decreasing the total hours police personnel spend at hospitals. This solicitation, numbered 2026-1000, has a response deadline of September 14, 2026.

General Info

Flagstaff solicitation 2026-1000 for a mobile behavioral health unit, deadline September 14, 2026.

Agency

Arizona → City Manager Office - AdministrationView Agency

NAICS

624230 - Emergency and Other Relief ServicesView NAICS

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

(2)

Sample_Contract.pdf

PDF

CARE Unit Services _Alternate Response Mobile Unit_.pdf

PDF

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Timeline

PhaseSolicitation
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Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyArizona → City Manager Office - Administration
Contacts2 people available
OfficeFlagstaff, AZ, 86001-5359, USA
Organization / Agency
Arizona → City Manager Office - Administration
View Agency Profile
Office AddressFlagstaff, AZ, 86001-5359, USA
Contacts
Shannon AndersonAssistant City Manager
contact@example.gov
+1 (555) 000-0000
Patrick BrownPurchasing Director
contact@example.gov
+1 (555) 000-0000

Interested Companies (5)

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Terros Health
Phoenix, AZ
Construction Reporter
Albuquerque, NM
Source Management
Herndon, WA

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Full Description

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This CARE Unit supports both alcohol and behavioral health-related calls which resulted in the following services: CARE interacted with 2,633 clients in calendar year 2025 and 1,780 in 2024. 734 of the 2,663 interactions in 2025 were outreach and not in response to a call for service compared to 210 in 2024 . The CARE Unit helps meet basic needs through providing sandwiches, bottled water, bus passes, blankets, winter apparel, sleeping bags, Narcan, community resource pamphlets, and train safety pamphlets. CARE upgraded approximately 200 calls in calendar year 2025 for medical transport to Flagstaff Medical Center and 240 times in 2024. There were no upgrades to law enforcement in calendar year 2025 for clients who are escalating and becoming violent and there were 18 in 2024 . At times CARE personnel are when someone called in a potential need and during calendar year 2025 this happened approximately 556 times. CARE responded to 1,014 alcohol and behavioral health related calls that Flagstaff Fire would have responded to and 2,693 calls for Flagstaff Police Department between October 2024 and September 2025. This allows public safety resources to remain available to address other needs within the community. Belo w is a chart showing the effect the CARE team has on Police and Fire responses and a heat map showing where the majority of services are delivered within the community. 2019 2022 2024 FPD Mental Health Related Calls 2,491 3,067 2,748 FPD Low Priority Alcohol Related Calls 2,828 3,842 3,568 FPD Number of Arrestees Transported to FMC 346 270 100 FPD Hours Spent at FMC with Arrestees 480 476 254 FFD Man Down Responses 2,618 1,824 1,215 FFD Behavioral Health Related Responses 383 537 76 There were approximately 1,467 similar calls for service outside of the CARE Unit hours of operation in 2024 and 3,254 in 2025.

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