Case Management System & Implementation Services

The City University of New York is seeking  proposals from experienced vendors with an off-the-shelf software with the ability to be customized for our specific needs, as a service software solution (“SaaS”) for case management and reporting of discrimination and retaliation incidents involving students, faculty, and staff within the University (“Case Management System or “CMS””). The CMS should be able to handle specific workflows and reporting for discrimination, harassment, retaliation and Title VI, VII and IX complaints,  Cleary Act and additional reporting functions to ensure compliance with ongoing investigations and disciplinary actions, while maintaining appropriate confidentiality measures.   Any procurement resulting from this advertisement shall be subject to New York State Appendix A, CUNY Purchase Order Terms and Conditions, and/or a standard CUNY Agreement. The Procurement Lobbying Act (PLA) Applies to this Solicitation. The restricted period began with the publication of this ad. Compliance Procurement Lobbying Act Required Forms: Vendor shall complete, sign and submit the following forms if 1 of 7 they are selected. “Offerer’s Affirmation of Understanding of and Agreement pursuant to State Finance Law § 139-j (3) and § 139-j (6) (b)” 1. “Offerer’s Disclosure of Prior Non-Responsibility Determinations and Certification of Compliance with State Finance Law §139-j and §139-k” Under the requirements of the State Procurement Lobbying Act all communications regarding advertised projects are to be channeled through the Office of University Controller (*Designated Contacts). Until a designation is made, communication with any other CUNY employees concerning this project that is determined to be an attempt to influence the procurement may result in disqualification. Contact with CUNY: Under the requirements of the PLA, all communications regarding advertised projects are to be channeled through the Designated Contact. Communication with respect to this procurement initiated by or on behalf of an interested vendor through others than the Designated Contact may constitute an “impermissible contact” under NYS law and could result in disqualification of that vendor. Rules and regulations and more information on this law, please visit: http://www.ogs.ny.gov/aboutogs/regulations/advisoryCounci l/Faq.htm (Advisory Council FAQs) http://www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act) http: //www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act Service-Disabled Veteran-Owned Set Aside: No Due date:12/20/2024 1:00 PM Contract term: Five Years County(ies): All NYS counties Location: 230 West 41st Street, 5th Floor, New York, NY 10036 Business entities awarded an identical or substantially similar procurement contract within the past five years: n/a