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Claims Management & Intake Software (SaaS)

Active

State & Local

Response Deadline10/15/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Claims Management and Intake Software provides a secure, cloud-based Case Management System for prime contractors delivering recovery services to the City of Rock Hill. The solution features a 24/7 web portal for claim intake and incident reporting, integrating email and phone communications alongside digital forms for police reports and photo uploads. To ensure data integrity and privacy, the provider must maintain SOC2 certifications and adhere to strict secure encryption standards. The contract, managed by the Risk Management agency in South Carolina under NAICS code 518210, requires the delivery of a fully hosted web portal and database for streamlined claims processing.

General Info

Cloud-based claims management software for City of Rock Hill recovery services with SOC2 compliance.

Agency

South Carolina → Risk ManagementView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

SC, USA

Set-Aside

NONE

Documents

This scope was carved out of 2124-RFP.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Third-Party Recovery & Subrogation Services for Property Damage

AI Contract Breakdown

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Timeline

PostedSep 22

subcontract

Response DeadlineOct 15

Submission deadline

Response Deadline

10/15/2026, 06:00:00 PM UTCin 22 days

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Organization & Contact Information

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AgencySouth Carolina → Risk Management

ContactsNo contacts available

OfficeN/A

Organization / Agency

South Carolina → Risk Management

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Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies a secure digital platform for prime contractors delivering recovery services to the City of Rock Hill. Provides a 24/7 secure web portal for incident reporting, email/phone integration, and digital forms for photos and police reports via a cloud-based Case Management System (CMS). Requires SOC2 data security certifications and secure encryption standards. Delivers a hosted web portal and database for claim intake.

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