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This Solicitation opportunity from Texas was posted on October 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Collection Agency Services for Dallas Water Utilities

Closed
BAZ25-00028771State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561440
New
SLED
Request for Proposal for Collection Services
Solicitation # PS 10-26-02
Alameda Municipal Power (AMP) is soliciting proposals from licensed collection agencies to provide professional debt collection services for delinquent utility accounts. The scope of work includes locating and contacting former customers, recovering outstanding balances, processing payments, and maintaining accurate account records. The selected contractor must maximize the recovery of receivables while minimizing costs to AMP, ensuring all interactions remain professional and respectful. Key requirements include strict compliance with federal and California debt collection laws, consumer protection requirements, and data security standards to protect confidential customer information. Contractors must maintain all necessary California Department of Financial Protection and Innovation (DFPI) and Nationwide Multistate Licensing System (NMLS) licenses throughout the contract term. Proposals are evaluated using a points-based scoring system focusing on collection approach and effectiveness (25%), qualifications and experience (20%), regulatory compliance and data security (20%), implementation and customer service (20%), and cost proposal (15%). A 5% preference is granted to local businesses within the City of Alameda. The contract will be a not-to-exceed budget per task form, with a preference for contingency-based fee schedules. Remittances must be made via electronic funds transfer at least monthly, accompanied by detailed account-level reconciliation. Proposals must be submitted as a single file through the OpenGov Bid Portal by the December 3, 2026, deadline.
Administration - Customer Service

POSTED

3 days ago

DEADLINE

in 24 days
NAICS: 561440
New
SLED
SV-00211711 Debt Collection Services for Out of State Tolls and Violations
Solicitation # BPM059513
The Maryland Transportation Authority (MDTA) is soliciting proposals for debt collection services to recover delinquent toll payments and other debts from owners of vehicles registered outside of Maryland, including those from other U.S. states, U.S. territories, Canadian provinces, and Mexican states. This contract is structured as a three-year base period with a unilateral option for a two-year renewal. The award will be based on Competitive Sealed Proposals with Firm Fixed Unit Prices, where technical factors—specifically the technical response, work plan, staff qualifications, and economic benefit to the State of Maryland—are weighted more heavily than financial considerations. The selected contractor must adhere to strict legal and security standards, including the Federal Fair Debt Collection Practices Act, the Maryland Consumer Debt Collection Act, PCI DSS, and the NIST cybersecurity framework. Key requirements include providing a performance bond, ensuring ADA compliance for payment websites, and maintaining a comprehensive Quality Assurance and Quality Control Plan. Proposals must be submitted in two separate volumes: a technical proposal and a financial proposal, the latter of which is requested only from qualified offerors. The financial structure involves commission rates for newly placed debt, backlog debt, and a work order allowance, with estimated collections for the initial term exceeding 228 million dollars.

POSTED

4 days ago

DEADLINE

in about 1 month
NAICS: 561440
SLED
Subrogation Recovery and Collection Services
Solicitation # BTZ26-00031251
The City of Dallas is soliciting proposals to establish a three-year Indefinite Delivery/Indefinite Quantity (ID/IQ) service price agreement for Subrogation Recovery Services to support the Office of Risk Management. The selected contractor will be responsible for identifying, investigating, and recovering funds from third parties across various claim types, including workers' compensation, automobile liability, property, and general liability. To qualify, proposers must have at least ten years of experience in the subrogation recovery business and provide two letters of reference. The contract includes an initial three-year term with three one-year renewal options, with an estimated total recovery value ranging from $5,596,406.00 to $8,394,608.00. Award evaluation is based on a point-scoring system focusing on the proposer's overall approach and methodology, estimated recovery revenue minus contingency fees, and a Developing Regional & Inclusive Vendor Enterprises (DRIVE) plan. The DRIVE plan emphasizes Small Business Enterprise (SBE) utilization and local economic impact. Contractors must adhere to strict compliance standards, including the Americans with Disabilities Act, Equal Employment Opportunity clauses for contracts exceeding $50,000, and specific cybersecurity controls for protecting confidential information. Performance is monitored by the City, which reserves the right to cancel the agreement if services are unsatisfactory, and claims unsettled after 12 months require documented recovery attempts for City review.
City Of Dallas

POSTED

11 days ago

DEADLINE

in 25 days
NAICS: 561440
SLED
IFB 2209 Debt Collection Services
Solicitation # 2209
The California Department of Developmental Services, specifically the Accounting and Fiscal Services Section, is soliciting bids under IFB 2209 for professional debt collection services. The contractor will be responsible for recovering delinquent accounts receivable, including vendor audit accounts, employee payroll and advance repayments, dishonored checks, and judgments. The anticipated period of performance runs from January 1, 2027, through June 30, 2028. The contract is based on an estimated outstanding debt of 10 million dollars in the first year and 5 million dollars in the second year, with the award granted to the responsive and responsible bidder offering the lowest total cost. To qualify, bidders must possess a valid debt collector license from the California Department of Financial Protection and Innovation and maintain insurance from companies with an AM Best rating of at least A. Performance is subject to strict adherence to the Federal Fair Debt Collection Practices Act and the California Rosenthal Fair Debt Collection Practices Act, with a requirement to attempt contact every three business days. The agreement includes various incentives for Disabled Veteran Business Enterprises and Small Businesses, as well as strict requirements for confidentiality, information security, and the disclosure of any generative artificial intelligence used in the bid. Bids must be submitted by November 19, 2026, to Jonathan Louie.
California Department of Developmental Services

POSTED

11 days ago

DEADLINE

in 10 days

AI Contract Overview

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The City of Dallas, through the Dallas Water Utilities Department, is soliciting proposals under solicitation BAZ25-00028771 to establish a service contract for the collection of delinquent utility and miscellaneous accounts. The contract features a sixty-month base term with two optional one-year renewals, exercisable by the City with thirty days' written notice. The selected firm will be responsible for managing delinquent receivables totaling over 83 million dollars, requiring strict adherence to minimum information security standards for data transfer and comprehensive insurance coverage, including Commercial General Liability and Commercial Crime Insurance. Proposals are evaluated based on a trade-off process to determine the most advantageous proposal, with a specific local preference weight of 5 points awarded to firms with a principal place of business and significant workforce presence in Dallas. The procurement process emphasizes compliance with equal employment opportunity mandates, non-collusion certifications, and federal labor and safety standards. All services are performed in Dallas County, Texas, and the contract is governed by the City of Dallas General Terms and Conditions, which include a one-year warranty on goods and strict indemnity obligations.

General Info

Place of Performance

TX, USA

Set-Aside

NONE

Documents

5
DOC, High priority: read this firstsow
High
DOC, High priority: read this firstamendment
High
PDF, High priority: read this firstgeneral-terms-and-conditions
High
PDF, High priority: read this firstspecifications
High
XLSX, Low priorityform
Low

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → City Of Dallas
Contacts1 person available
OfficeTX, USA
Organization / AgencyTexas → City Of Dallas
Office AddressTX, USA
Contacts

Full Description

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The City of Dallas (“City”) through the Dallas Water Utilities Department (“DWU”) seeks proposals to establish a sixty (60) month service contract with two (2) one-year renewal options for collections on delinquent utility accounts and other miscellaneous accounts. The City of Dallas is requesting proposals from qualified and eligible firms to collect payment of delinquent utility accounts and other miscellaneous accounts as provided for in these specifications. The renewal will be exercised by the City at its sole option by providing thirty (30) days advance written notice to Contractor, unless sooner terminated in accordance with the provision of the Contract.

More opportunities from Texas → City Of Dallas

Same awarding agency

NAICS: 423840
New
SLED
Purchase of - Paint, Hand Tools, Road Building Materials, Oil, Office Supplies 222587
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The City of Dallas is soliciting bids for the purchase of paint, hand tools, road building materials, oil, and office supplies for the Water/Material Services Division. This solicitation, identified as IFS SAN B2300040, requires all bids to be submitted online via the Bonfire hub by November 13, 2026. All products must be new, unopened, and in original packaging, with no alternatives or substitutes accepted. Deliveries are considered FOB delivery site, meaning vendors must include freight costs in their pricing. The award will be granted to the lowest responsive and responsible vendor. The contract is governed by the General Conditions for Informal Solicitations, the Charter and Ordinances of the City of Dallas, and Texas state law, with Dallas County serving as the exclusive venue. Key requirements include a one-year unconditional warranty on all goods and the provision of insurance certificates for general liability and workers compensation if work is performed on City property. Vendors must not have outstanding unpaid liabilities with the City and must comply with non-discrimination policies for contracts exceeding specific financial thresholds. The City of Dallas is exempt from federal excise, state, and local sales and use taxes, which should not be included in the quotes.
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POSTED

3 days ago

DEADLINE

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View Details
NAICS: 811310
New
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*222601 Purchase of - EQUIPMENT MAINTENANCE, RECONDITIONING, AND REPAIR SERVICES
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The City of Dallas is soliciting quotes for equipment maintenance, reconditioning, and repair services to be performed for the Water/Material Services Division in Sunnyvale, Texas. This solicitation, identified as IFS - AVI B2100008, was posted on November 6, 2026, with a response deadline of November 13, 2026. The contract is governed by the General Conditions for Informal Solicitations, with the City of Dallas and the laws of Texas serving as the governing authority and venue. Award will be granted to the lowest responsive and responsible vendor, provided they have no outstanding unpaid liabilities with the City and maintain financial stability. The scope of work requires the provision of maintenance and repair services that adhere to City specifications and general warranty requirements, including a one-year replacement warranty for nonconforming goods. Vendors performing work on City property must provide insurance certificates for general liability and workers compensation. The City is exempt from federal excise, state, and local sales and use taxes. Additionally, vendors must comply with non-discrimination policies for contracts exceeding specific monetary thresholds and must submit a conflict of interest form to be considered for the award.
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

POSTED

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DEADLINE

in 4 days
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