Commercial Travel Office (CTO) Services

The United States Air Force (USAF) is conducting this Sources Sought Notice in support of a market research survey to determine any interest and capability of potential sources. The USAF is attempting to determine sources capable of fulfilling a Commercial Travel Office (CTO) services requirement. This notice is for informational and planning purposes only and does not constitute a solicitation, synopsis of a solicitation, or any commitment on the part of the Government to later publish a solicitation. The Government will not reimburse the costs of preparing or submitting a response to this Sources Sought Notice. Any information submitted in response is strictly voluntary. The contractor shall provide the management and operation of a CTO at Al Udeid Air Base (AUAB). The contractor shall be the exclusive provider of Commercial Travel Services for official travel and leisure travel at the serviced locations. The contractor shall make confirmed reservations for all commercial modes of transportation (e.g., method of travel by air, bus, rail, water, and/or auto/rental car) as requested. The contractor shall provide a full range of travel services from 0900 to 1800 AST, seven days a week at AUAB passenger travel section. The contractor must have sufficient staffing during normal duty hours to process travel requests efficiently to ensure effective completion of the annual estimated workload requirements. The contractor shall have sufficient staffing during all Qatari/Islamic holidays to ensure there is no interruption in service. On occasion, services may be required to support an activation of contingency outside the normal duty hours. The contractor must also accomplish any emergency travel requests. The contractor shall provide the lowest available fares and rates, making maximum use of available discounts prevailing, which satisfy mission requirements. The Government will not pay a higher rate for transportation services than would have been charged if the requested service had been obtained directly from the carrier or rental agency used. The contractor shall provide total and direct access to at least one Commercial Reservation System (CRS) operated for or by a major U.S. air carrier. The lease agreement between the contractor and the CRS company shall cover the entire period of agreement between the contractor and the Government. The CRS company must have experience offering a complete range of travel services. The Government does not warrant or guarantee a specific volume of travel services. Below is an estimated workload for each TMO location within the AUAB AOR. Estimated Annual Number of Tickets from AUAB: 25,000 Estimated Annual Number of Tickets from Satellite Locations: Bagram - 4000 Jordan - 1000 Kandahar - 4000 Manas - 3000 All local and foreign (including United States) contractors must obey and meet all terms and conditions required to conduct business in Qatar. It is up to the contractor to determine these requirements including badging requirements; however for this requirement, the Prime Contractor must submit as a technical requirement the following: a. Valid Commercial Registration issued by Ministry of Business and Trade. i. Sponsorship Letters are no longer accepted by the Qatari Badging office and are not an acceptable substitute for a Commercial Registration. ii. Commercial Registrations will be validated by the Host Nation Coordination Cell, local Contracting Office, and/or local Civil Engineering Squadron who will coordinate with the badging office. b. Valid Commercial Registrations for any proposed subcontractor or acknowledgement of understanding that each sub-contractor shall have a valid Commercial Registration if using TCN/OCN work. c. USAFCENT Installation Access Application (IAA) in accordance with Base Entry Process (attached). d. References: http://www.mec.gov.qa/English/ForeignInvestor/Pages/default.aspx http://www.mec.gov.qa/English/ForeignInvestor/Documents/rule_13e.pdf The Government requests that interested offerors submit one copy of their responses of capability, to be received no later than 0900 (9:00 AM) on 14 March 2014, by the email address provided below. The response should be a company profile normally provided to the general public. All respondents must supply the following: Company name, address, CAGE code (if applicable), point of contact for information to include email and phone number, size of business, and if US or foreign owned. This is a Sources Sought Notice only. Funds are not currently available. Qualified companies, who provide responses to this Sources Sought Notice, might be given an opportunity to submit a proposal in the future, if deemed appropriate by the Government. Please direct any questions on this notice to Joshua Houseworth at contact@example.gov.