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This Government Contract opportunity from Department Of Defense was posted on May 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Feedback Program Operation

Closed
Federal

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The contract involves the implementation and management of a customer feedback program aimed at collecting and reporting user experience data. It is issued as a subcontract with a total small business set-aside under FAR 19.5, ensuring that only eligible small businesses can bid. The solicitation was posted on May 22, 2026, with responses due by May 29, 2026, at 8:30 PM. The work will be conducted primarily in West Point, identified by the ZIP code 10996, under the jurisdiction of the Department of Defense's W6QM Micc-West Point agency. The specified NAICS code for this opportunity is 561400, which broadly covers business support services. The contract emphasizes gathering detailed user feedback to enhance understanding of customer experiences, likely supporting ongoing improvements or evaluations within DoD operations. While certain contact and address details are not provided, the opportunity can be accessed and reviewed further via the official SAM.gov portal.

General Info

Subcontract for small businesses to implement customer feedback at DoD West Point, responses due May 29.

NAICS

561400

Place of Performance

West Point, NY, 10996, USA

Set-Aside

SBA

Documents

This scope was carved out of W911SD-26-Q-A086.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SOLICITATION for West Point Ski Lift System

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-West Point
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Implementation and management of a customer feedback program to collect and report user experience data.

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