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This Sources Sought opportunity from Department Of Veterans Affairs was posted on June 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

DA10--National Cemetery Administration (NCA) Nationwide IT Support Services (DaaS) - Market Research (VA-26-00059101)

Closed
36C10B26Q0471Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The Department of Veterans Affairs, through its Technology Acquisition Center in Eatontown, New Jersey, is conducting market research via a Sources Sought Notice for nationwide Tier II IT support services under NAICS code 541519 to inform a future solicitation for the National Cemetery Administration’s IT needs. This effort covers approximately 216 NCA facilities serving around 2,000 users and 1,000 to 1,200 devices, with a baseline service model centered on remote-first, hybrid support delivered through the Government’s ServiceNow ticketing system. Contractors are invited to submit voluntary capability statements not exceeding ten pages on company letterhead, including UEI and CAGE codes from SAM.gov, small business status under NAICS 541519, points of contact, and any existing contract vehicles such as GSA Schedules or GWACs. Responses must also assess whether the draft requirements are sufficiently detailed and provide recommendations if not. The Government is seeking Rough Order of Magnitude pricing inputs that clearly distinguish fixed recurring services from variable cost drivers, including models for remote Tier II support, 24x7 coverage, onsite dispatch, transition-in activities, pilot execution, and per-device pricing under a DaaS framework, with separate pricing requested for lifecycle events, GFE device support, travel, surge capacity, and specialty systems like VoIP/VTC. Submission is required via email to Velouse.Rock@VA.gov by June 12, 2026, at 1:00 PM EST, with the subject line formatted as “RFI Response 36C10B26Q0471_Business Name.” All documents must be in Microsoft Word or searchable PDF format, and include assumptions, exclusions, dependencies, and data gaps. The Government is evaluating a potential six-month pilot before full-scale deployment to validate staffing, routing, resolution rates, asset accuracy, cost metrics, and geographic coverage, particularly for rural sites. Contractors must demonstrate ability to comply with federal and VA security, privacy, accessibility, and information protection requirements, including handling CUI, PII, and PHI, and agree to use only VA-approved tools unless otherwise authorized. Contractor personnel may be required to complete VA security training prior to system access. Responses must clearly differentiate between proven, proposed, and subcontractor capabilities and avoid reliance on promotional materials. This notice is not a solicitation, does not obligate the Government to award a contract, and offers no reimbursement for response

General Info

NCA seeks voluntary market info for Nationwide Tier II IT Support Services; responses due June 8, 2026.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

NJ

Set-Aside

NONE

Documents

(2)

Sources Sought Notice for NCA Nationwide IT Support Services 36C10B26Q0471

DOCXsources-sought

RFI 36C10B26Q0471 National Cemetery Administration IT Support Services Market Research

DOCXrfi

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Timeline

1 update
PhaseClosed
Posted

Sources Sought

Amendment 1

Contract was updated

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
Contacts1 person available
OfficeEATONTOWN, NJ, 07724, USA
Organization / Agency
Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
View Agency Profile
Office AddressEATONTOWN, NJ, 07724, USA
Contacts
Velouse RockContract Specialist

Full Description

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As permitted by FAR Part 10, this Sources Sought Notice (SSN) is being utilized for informational and planning purposes National Cemetery Administration (NCA) Nationwide Tier II IT Support Services. Your response will assist the Government in the development of its acquisition strategy for a possible Request for Quote (RFQ), to be issued on a later date.   This SSN shall not be construed as an RFQ or as any commitment or obligation on the part of the Government to issue a solicitation. No reimbursement will be made for any costs associated with providing information in response to this SSN or any follow-up information requests.   Response is strictly voluntary - it is not mandatory to submit a response to this notice to participate in any formal RFQ process that may take place in the future however, it should be noted that information gathered through this notice may significantly influence VA s acquisition strategy.    Interested Contractors that can provide the services and/or products identified in the Performance Work Statement (PWS) shall submit a Capabilities Statement on company letterhead demonstrating the company s qualifications to perform the defined work. Responses must be complete and sufficiently detailed to address the specific information. The information submitted shall not exceed ten (10) pages. Excessive reliance on promotional brochures is discouraged. The documentation shall include, at a minimum, the following:     Company name and address.   Two points of contact (names, titles, phone numbers and email addresses).   UEI number and CAGE Code, as registered in the System for Award Management (SAM) at http://www.sam.gov/.   Small Business designation/status under NAICS 541519 (must correlate with SAM registration):   _____ SB _____ HUBZONE _____ WOSB_____ EDWOSB_____ 8(a) _____ VOSB_____ SDVOSB_____ SDB_____LARGE BUSINESS   Existing contract vehicles relevant to this requirement (i.e. General Services Administration, Federal Supply Schedule and/or Government Wide Acquisition Contract number (GWAC).   Does the draft RFI provide sufficient detail to describe the technical/functional requirements that encompass the solution products and services to be provided under this effort?      Yes    No    If No , please provide recommendations on elements of the draft RFI that may contribute to more accurate responses.  
________________________________________________________________    CONTACT INFORMATION AND RESPONSE DUE DATE:   Submit all responses via email to Velouse.Rock@VA.gov no later than June 12, 2026, 01:00 PM EST. Include the following in the subject line of the email: RFI Response 36C10B26Q0471_Business Name.  












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