This Sources Sought opportunity from Department Of Veterans Affairs was posted on June 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
DA10--National Cemetery Administration (NCA) Nationwide IT Support Services (DaaS) - Market Research (VA-26-00059101)
Contract Overview
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The Department of Veterans Affairs, through its Technology Acquisition Center in Eatontown, New Jersey, is conducting market research via a Sources Sought Notice for nationwide Tier II IT support services under NAICS code 541519 to inform a future solicitation for the National Cemetery Administration’s IT needs. This effort covers approximately 216 NCA facilities serving around 2,000 users and 1,000 to 1,200 devices, with a baseline service model centered on remote-first, hybrid support delivered through the Government’s ServiceNow ticketing system. Contractors are invited to submit voluntary capability statements not exceeding ten pages on company letterhead, including UEI and CAGE codes from SAM.gov, small business status under NAICS 541519, points of contact, and any existing contract vehicles such as GSA Schedules or GWACs. Responses must also assess whether the draft requirements are sufficiently detailed and provide recommendations if not. The Government is seeking Rough Order of Magnitude pricing inputs that clearly distinguish fixed recurring services from variable cost drivers, including models for remote Tier II support, 24x7 coverage, onsite dispatch, transition-in activities, pilot execution, and per-device pricing under a DaaS framework, with separate pricing requested for lifecycle events, GFE device support, travel, surge capacity, and specialty systems like VoIP/VTC. Submission is required via email to Velouse.Rock@VA.gov by June 12, 2026, at 1:00 PM EST, with the subject line formatted as “RFI Response 36C10B26Q0471_Business Name.” All documents must be in Microsoft Word or searchable PDF format, and include assumptions, exclusions, dependencies, and data gaps. The Government is evaluating a potential six-month pilot before full-scale deployment to validate staffing, routing, resolution rates, asset accuracy, cost metrics, and geographic coverage, particularly for rural sites. Contractors must demonstrate ability to comply with federal and VA security, privacy, accessibility, and information protection requirements, including handling CUI, PII, and PHI, and agree to use only VA-approved tools unless otherwise authorized. Contractor personnel may be required to complete VA security training prior to system access. Responses must clearly differentiate between proven, proposed, and subcontractor capabilities and avoid reliance on promotional materials. This notice is not a solicitation, does not obligate the Government to award a contract, and offers no reimbursement for response
General Info
Agency
NAICS
Place of Performance
NJSet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
________________________________________________________________   CONTACT INFORMATION AND RESPONSE DUE DATE:  Submit all responses via email to Velouse.Rock@VA.gov no later than June 12, 2026, 01:00 PM EST. Include the following in the subject line of the email: RFI Response 36C10B26Q0471_Business Name. Â
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