DA10--PowerScribe 360 and Upgrade - Three-Year IDIQ - PoP 11-11-26 to 11-10-29

The Department of Veterans Affairs, Network Contracting Office 19, is soliciting an Indefinite-Delivery Indefinite-Quantity (IDIQ) contract for the comprehensive sustainment and upgrade of the PowerScribe 360 radiology dictation and reporting system across VISN 19 healthcare systems. This Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside project involves maintaining the current system, executing a mid-cycle upgrade to PowerScribe One, and transitioning the host site to the VA Enterprise Cloud (VAEC). The scope includes providing a 12-month annual subscription for PowerScribe One and Mod Link, delivering administrative and configuration training, and ensuring the system can handle an annual volume of over 510,000 reports. The ordering period runs from November 11, 2026, through November 10, 2029, with a final performance end date of November 10, 2030, and a potential six-month service extension. Award will be based on a comparative evaluation of technical capability and price, with a specific requirement that the offeror be a manufacturer authorized service provider. Technical requirements include the use of Windows Server 2022 and SQL Server 2022. Strict security and delivery protocols are mandated, including the use of tamper-evident packaging, trusted shipping channels like U.S. registered mail, and the provision of a Software Bill of Materials (SBOM) and FIPS-compliant hashes for digital deliveries. The contractor must also adhere to rigorous data handling and destruction standards per VA Directive 6500 and comply with FASCSA prohibitions on specific foreign telecommunications equipment. Payments will be processed via Electronic Funds Transfer and electronic invoicing through the Tungsten Network.