This Government Contract opportunity from New York was posted on April 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Data Management and Performance Reporting

Closed

State & Local

Submission Closed05/28/2026, 06:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Solicitation # W91CRB-26-0000_043711

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Organizational Analytics Platform RFP

Solicitation # 8559

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CCaaS Technology ProviderThis subcontract opportunity with the Oklahoma Insurance Department seeks a CCaaS Technology Provider to supply and maintain a cloud-based contact center platform for State-Based Exchange projects. The selected provider will deliver a scalable environment featuring Automatic Call Distribution, Interactive Voice Response, telephony services, queue management, callbacks, and various digital channels to support prime contractors. To ensure security and regulatory adherence, the provider must maintain HIPAA compliance and hold either FedRAMP or StateRAMP certifications. Interested parties should note that the response deadline is November 19, 2026, and the project falls under NAICS code 518210.

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DEADLINE

DOT E-ZPASS BACK-OFFICE SYSTEM

Solicitation # 2026-041

The New Hampshire Department of Transportation Bureau of Turnpikes is soliciting proposals under solicitation DoIT 2026-041 for a new E-ZPass Back Office System (BOS). This firm-fixed-price contract seeks a vendor to design, implement, transition, and operate a modern BOS, Call Center, and Walk-In-Centers using a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model. The scope includes managing electronic tolling revenue collection, invoice and violation processing, and the integration of AI and a redesigned website. The project timeline mandates that design, development, and implementation be completed by June 30, 2030, with a Go-Live date of July 1, 2030. The initial operation and maintenance period runs through June 30, 2035, with the state holding an option for three additional three-year extensions. The selected vendor must adhere to rigorous technical and security standards, including multiple NIST frameworks for cybersecurity, Zero Trust Architecture, and PII privacy protection. System acceptance is phased, requiring successful completion of User Acceptance Testing (UAT) and Operational Acceptance Testing (OAT), with all high-severity issues resolved prior to final acceptance. Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale, with significant weight placed on product demonstrations. The contract is governed by the P-37 State of New Hampshire General Provisions and is subject to the exclusive jurisdiction of the Merrimack County Superior Court.

Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

This contract involves developing and maintaining a comprehensive data system designed to track service delivery, client outcomes, and compliance with Minority and Women-Owned Business Enterprise (M/WBE) and local hiring goals. The system will also be responsible for generating all required reports related to these areas. The contract is classified under the NAICS code 518210, which pertains to computer systems design services, indicating a focus on technical and software development expertise. Issued by the Neighborhood and Business Development agency in New York, this subcontract has a posted date of April 6, 2026, and a response deadline of May 28, 2026. While specific location details and points of contact are not provided, the primary goal is to support the agency’s efforts to monitor performance metrics and ensure regulatory compliance through accurate data reporting and system management.

General Info

Develop and maintain a data system for tracking service delivery, M/WBE compliance, and reporting.

Agency

New York → Neighborhood and Business Development

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

NY, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-275.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP Opioid Settlement Relief

AI Contract Breakdown

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Timeline

PhaseClosed

PostedApr 6

subcontract

Response DeadlineMay 28

Deadline has passed

Submission Closed

05/28/2026, 06:30:00 PM UTC

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Organization & Contact Information

AgencyNew York → Neighborhood and Business Development

ContactsNo contacts available

OfficeN/A

Organization / AgencyNew York → Neighborhood and Business Development

Office AddressN/A

ContactsNo contact information available

Full Description

Develop and maintain a data system to track service delivery, client outcomes, and compliance with M/WBE and local hiring goals; generate required reports.