This Government Contract opportunity from Department Of Defense was posted on September 10, 2021. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Dialogo Military Magazine Website Support Services

Awarded

W91QEX-21-R-0002Federal

Submission Closed04/20/2021, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

New

SLED

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Cloud Contact Center as a Service (CCaaS) PlatformThis subcontract opportunity is for a Cloud Contact Center as a Service platform to support prime contractors on USCIS Enterprise Customer Experience 2 projects. The selected provider will deliver a fully operational, licensed CCaaS environment featuring cloud telephony infrastructure and CTI embedded softphone technology. The platform must be FedRAMP Moderate authorized and capable of supporting 3,000 concurrent agents with a high availability standard of 99.99 percent. The system will manage multiple communication channels, including voice, IP-TTY, web chat, email, and SMS. Managed under NAICS code 518210 for the Department of Homeland Security, the project is overseen by the USCIS Contracting Office. Interested parties should note the response deadline of November 12, 2026.

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RFI - FEMA - Supply Chain Management System (SCMS)

Solicitation # 70FA3127I00000001

The Department of Homeland Security, through FEMA's Logistics Management Directorate, is conducting market research via a Request for Information to identify cloud-based Software-as-a-Service solutions for the transition, implementation, operation, maintenance, and modernization of the Supply Chain Management System. The system is designed to support disaster logistics operations, including warehouse and transportation operations, inventory management, in-transit visibility, point-of-distribution support, and financial reconciliation. The scope encompasses recurring SaaS licensing, cybersecurity and system authorization support, and optional surge capacity to handle disaster-response requirements. Technical requirements include FedRAMP High certification, compliance with DHS Enterprise Architecture, and adherence to Section 508 accessibility standards. The anticipated period of performance consists of one 12-month base period with four 12-month option periods. While most work will be performed at the contractor's site, some activities may occur at FEMA Headquarters in Washington, D.C., or facilities in Virginia. This RFI is for planning purposes and is not a formal solicitation; however, interested parties must submit a narrative response, a Vendor Streamlined Profile Matrix, and a Targeted Market Research Questionnaire by January 4, 2027. Respondents are required to provide a non-binding Rough Order of Magnitude cost estimate and disclose any potential organizational conflicts of interest. All submissions must be unclassified and follow specific formatting and submission guidelines via email.

Information Technology Development And Sustainment

POSTED

about 20 hours ago

DEADLINE

in 2 months

AI Contract Overview

Contract W91QEX-21-C-0003, awarded under solicitation W91QEX-21-R-0002, provides professional website support services for the Dialogo Digital Military Magazine on behalf of the Department of Defense and US Southern Command. The primary objective is to engage foreign military audiences across Latin America and the Caribbean through the provision of a Site Manager, an On-Site Journalist-Editor, and certified Portuguese and Spanish translators. The scope of work includes comprehensive website operation and development services, requiring the contractor to provide all necessary personnel and equipment to maintain the digital publication. The contract structure consists of a base period with four subsequent option periods, with performance requirements beginning in early 2021. Due to the nature of the work at US Southern Command in Miami, Florida, the contract mandates strict security protocols, including a Secret facility clearance and specific safeguarding measures for COMSEC and intelligence information. Contractor performance is monitored through a detailed Quality Control Plan and Quality Assurance surveillance to ensure high standards in project management, timeliness, and cost control.

General Info

Agency

Department Of Defense → 0410 Aq Hq Contract

Contract Value

$6,490,858.33

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

FL, USA

Set-Aside

NONE

Awardee

FWG SOLUTIONS INC

Award Issued Date

04/20/2021, 12:00:00 AM UTC

Documents

21R0002 DD Form 254 - Security Classification Specification

specifications

High

Attachment 1: Past Performance Questionnaire

past-performance

High

Solicitation Questions for Dialogo W91QEX-21-R-0002

q-and-a

High

Solicitation W91QEX21R0002

rfp

High

USSOUTHCOM Diálogo Digital Military Magazine Website Support PWS

sow

High

Attachment 1: Past Performance Questionnaire

past-performance

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

5 updates

PhaseAwarded

PostedJan 27

Solicitation

Notice updatedFeb 19

The notice description changed.

Notice updatedFeb 23

The notice title changed. The notice description changed.

Notice updatedApr 8

Notice details unchanged. Attachments may have changed.

Notice updatedApr 8

Notice details unchanged. Attachments may have changed.

Notice updatedApr 8

Notice details unchanged. Attachments may have changed.

AwardedApr 20

Contract was awarded

Submission Closed

04/20/2021, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → 0410 Aq Hq Contract

Contacts2 people available

OfficeDORAL, FL, 33172-1202, USA

Organization / AgencyDepartment Of Defense → 0410 Aq Hq Contract

Office AddressDORAL, FL, 33172-1202, USA

Contacts

Sherwin D. Riley

Frances A. De Gori

Full Description

USSOUTHCOM has a requirement for a non-personal services contract under which the personnel rendering the services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. USSOUTHCOM requires the capability to engage foreign military audiences in the Caribbean and Latin America via the internet in order to convey command messaging to foreign military partners and conduct information and influence activities. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform support to the Di'logo Digital Military Magazine as defined in this Performance Work Statement except for those items specified as government furnished property (GFP) and government furnished services (GFS). Please see Performance Work Statement (PWS) and Solicitation for more information. ********************************* THE QUESTIONS AND ANSWERS WILL BE POSTED ON 24 FEBRUARY 2021 BY 3:00 p.m. (Eastern Standard time).