DRIVEWYZE SOFTWARE MAINTENANCE

The Department of Public Safety of Texas is seeking a five-year maintenance contract for DriveWyze software services supporting the Smart Roadside Inspection System and Commercial Vehicle Enforcement program, with performance beginning September 1, 2026, and ending August 31, 2031. The contract requires the vendor to provide ongoing software maintenance, unplanned repairs, scheduled service planning, and extended warranty coverage, including repair and replacement of system components at no additional cost. All software must meet strict IT standards, including delivery in .msi format compatible with Windows Installer and support for System Center Configuration Manager deployment, while macOS and mobile applications must comply with Apple and App Store standards. The vendor must ensure 24/7 system availability with 99% uptime, report performance metrics monthly, and pass a 30-day stabilization period with zero blocker or critical defects and no more than ten major defects. The contract is awarded on a best value basis under Texas Government Code §2156.007, with past performance serving as a mandatory pass/fail gate; vendors with unsatisfactory ratings, pending corrective actions, repeated nonperformance, or cancelled purchase orders in the prior year may be disqualified. All pricing must be submitted via a mandatory schedule covering each year of the contract term, with no guaranteed minimum compensation and services provided on a no-minimum, as-needed basis. The vendor must comply with Texas-specific legal and operational mandates, including adherence to the Texas Public Information Act, state unemployment and workers’ compensation insurance, E-Verify usage, the Buy Texas provision, and non-discrimination policies. Data security obligations require adherence to FBI CJIS Security Policy, and contractor personnel may be denied access for failing background checks. The State of Texas retains the right to terminate the contract immediately without penalty, and title to deliverables does not transfer until formal receipt and acceptance by DPS. Confidentiality, indemnification, intellectual property protection, and post-termination obligations such as records retention and audit rights permanently survive contract expiration. The contract is governed by Texas law, with disputes resolved under Texas Government Code Chapter 2. Contractors must submit detailed, formatted proposals via email or the DPS Online Bid Room by 3:00 p.m. Central Time on June 18, 2026, using sans serif 12-point font on standard letter-sized pages, with a full table of contents and electronic bookmarks; internet links are non-responsive. All documentation including W-9, AP-152, direct deposit authorization, and