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Dynatrace Support for Mission-Critical DHS Systems

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing ongoing support and maintenance services for Dynatrace monitoring of several mission-critical Department of Homeland Security (DHS) systems, including FSMS, HSIN, GII, and Identity Services. These systems are essential as they collectively serve over 350,000 users, indicating the high importance of reliable performance and security monitoring. The work is a subcontract under NAICS code 541513, which covers computer facilities management services, emphasizing the technical and specialized nature of the support required. The contract is managed by the Information Technology Acquisition Center within the DHS and the place of performance is located in Reston, Virginia, with the zip code 20190. The contract was posted on May 29, 2026, and focuses on ensuring continuous operational efficiency and system stability through timely Dynatrace monitoring and issue resolution. This support is critical to maintaining system availability and functionality for a vast user base that depends on these government services.

General Info

Provide ongoing Dynatrace monitoring and maintenance for DHS critical systems supporting 350,000+ users in Reston.

Agency

Department Of Homeland Security → Information Technology Acq Center

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Reston, VA, 20190, USA

Set-Aside

NONE

Documents

This scope was carved out of RUIO-26-BM051.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Dynatrace Software

AI Contract Breakdown

Uniform Contract Format

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Timeline

PostedMay 29

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Acq Center

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Homeland Security → Information Technology Acq Center

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing support and maintenance for Dynatrace monitoring of mission-critical DHS systems including FSMS, HSIN, GII, and Identity Services serving over 350,000 users.

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