Employee Relations Case Management Platform

The Dallas-Fort Worth International Airport Board is soliciting a cloud-native Software as a Service (SaaS) Employee Relations Case Management platform along with implementation, hosting, and ongoing support services, with the contract period spanning from September 2026 through September 2029. This solicitation, identified as DFW19417, is governed under Texas Local Government Code Title 8, Subtitle A, Chapter 252, and requires all submissions to be made exclusively through the BonfireHub portal at dfwairport.bonfirehub.com by 2 p.m. Central Time on August 10, 2026; no submissions via email or mail will be accepted. The Small Business Enterprise goal is set at 0%, and while federal acquisition regulations are not directly applicable, the contract adheres to local procurement standards and includes specific clauses on independent contractor status, non-compete restrictions, occupational safety, and third-party beneficiary rights. The evaluation process follows a Lowest Price Technically Acceptable model, where bids are first assessed for responsiveness and responsibility, and award is made to the lowest-priced responsive and responsible offeror, with ties resolved by random draw. Performance is to be delivered at Dallas Fort Worth International Airport, Texas, under F.O.B. Destination, Freight Prepaid and Allowed terms, with delivery and acceptance occurring upon arrival at the site. The Board retains sole authority for inspection and acceptance, and contractors must ensure compliance with industry standards and applicable federal, state, and local laws, including civil rights statutes. Required certifications include SBE status from one of three approved agencies and submission of disclosures regarding ownership interests, prior employment with the Airport, joint ventures, and interested parties via notarized forms. Invoices must be submitted to the designated accounts payable address via mail or email and must reference the contract and purchase order numbers, with no electronic invoicing systems like WAWF supported. No formal line-item pricing, contract type designation, or detailed packaging and marking requirements are provided, and while special provisions and exhibits are referenced, their full content is not included in the available documentation.