This Government Contract opportunity from Virginia was posted on August 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Employee Support & Help Desk Services
Contract Overview
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AI Contract Overview
The Employee Support and Help Desk Services subcontract, issued by the Virginia Community College Shared Services Center, focuses on providing specialized Tier 1 and Tier 2 support for adjunct faculty. The primary objective is the timely resolution of payroll, tax, and human resources issues, with a strict requirement that these matters be addressed within a 48-hour window. The scope of work encompasses comprehensive case tracking, consistent communication, and efficient escalation management to ensure all faculty concerns are resolved. This opportunity was posted on August 5, 2024, with a response deadline of August 20, 2024, falling under NAICS code 541612.
General Info
Place of Performance
VA, USASet-Aside
Documents
This scope was carved out of VCCS-MULTI-25-60073.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Out-of-State Temporary Staffing Services
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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