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Enterprise Automation and Unified Task Orchestration (eAUTO)

Forecast
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Enterprise Automation and Unified Task Orchestration (eAUTO) contract is a follow-on effort to the Enterprise Infrastructure Operations and Support Services (EIOSS) for the United States Citizenship and Immigration Services under the Department of Homeland Security. This initiative focuses on providing comprehensive end-to-end IT enterprise operations support, including infrastructure, cloud, unified communications, and platform operations and sustainment. The scope also encompasses project management and change and configuration management to support the overall success of USCIS business functions. A primary objective of this contract is the transition from manual processes toward hyper-automation and orchestration as the agency moves toward Artificial Intelligence for IT Operations (AIOps). The procurement will utilize the GSA MAS contract vehicle and is associated with NAICS code 541519. The work is based in Camp Springs, Maryland, with GDIT listed as the incumbent contractor. Ricardo Rocha serves as the primary point of contact, and the estimated award date is currently set for August 3, 2026.

General Info

GDIT provides IT operations and hyper-automation support for USCIS via GSA MAS contract.

Agency

Department of Homeland Security → United States Citizenship And Immigration Services

NAICS

541519 - Other Computer Related Services

Place of Performance

Camp Springs, MD, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseForecast
Posted

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts2 people available
OfficeN/A
Organization / AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Office AddressN/A
Contacts
Ricardo Rocha
contact@example.gov
+1 (555) 000-0000
Lora Gross
contact@example.gov
+1 (555) 000-0000

Full Description

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***8/3/26 - updated Estimated Award Date. ***4/9/26 - Solicitation has been released, in accordance with regulations at RFO Part 8.4. ***3/20/26 - corrected contract vehicle to reflect the use of the GSA MAS*** ***2/3/26 - updated Primary POC to Ricardo Rocha.*** 11/12/2026: Clarified Description that this is not a recompete, but to follow on to services under EIOSS and updated Estimated End of Performance Period. 10/21/2026: Extended all dates, selected Contract Type and Type of Award. 9/9/2025: Extended Solicitation Estimated Release Date. 7/23/2025: Updated Contracting Officer and Solicitation Estimated Release Date. 4/10/2025: Revisions to Requirement Description, Requirements Title, Solicitation Release date
Follow on to Enterprise Infrastructure Operations and Support Services (EIOSS)
eAUTO provides comprehensive end-to-end IT enterprise operations support services.  This encompasses enterprise infrastructure, which contributes to IT services and applications development, deployment, operations and sustainment, and the overall success of USCIS business functions and operations.  The support services will include infrastructure, cloud, unified communications, and platform operations and sustainment.  Also included are change & configuration management and project management services. USCIS is moving away from traditional, manually driven actions, key aspects and prioritization of the service are hyper-automation and orchestration, which are the next steps in moving us to AIOps (Artificial Intelligence for IT Operations).

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