Event Management Software

The Corporation of the City of Mississauga is seeking a SaaS-based event management software solution under solicitation PRC005207 to standardize and streamline business processes across its event management units. The objective is to replace a fragmented array of tools, including shared drives, SharePoint, and custom content management systems, with a single integrated platform, while maintaining existing use of ActiveNet and Ticketmaster. The scope of work encompasses the supply, installation, configuration, licensing, and integration of the software, including the provision of production, development, and training environments. The City intends to establish a long-term relationship with the supplier, featuring an initial term of up to five years with an option to extend for an additional five years. The procurement is a Negotiated Request for Proposal evaluated through a multi-stage process involving mandatory technical requirements, rated criteria focusing on company experience and methodology, sustainability assessments, and fixed-fee pricing. Selected deliverables must meet strict quality assurance and functionality standards, including SOC2 and ISO certifications and compliance with the Municipal Freedom of Information and Protection of Privacy Act. The contract is governed by a specific IT Supplier Agreement and includes a Service Level Addendum. Payment is processed via Electronic Fund Transfer on net thirty-day terms following the successful validation of deliverables and written acceptance by the City.