Field Service Engineer Staffing and Dispatch Management

The contract involves the provision and management of qualified field service engineers to perform scheduled and emergency maintenance on medical reprocessing equipment at the Detroit VA Medical Center. The primary objective is to ensure uninterrupted operation of critical reprocessing systems through timely, expert-level technical support, with engineers required to respond to both routine upkeep and urgent breakdowns. The contractor must deploy personnel who are trained, certified, and available to meet the facility’s operational demands, maintaining strict compliance with healthcare safety and equipment standards. This is a subcontract under NAICS code 541690, posted on August 6, 2026, with responses due by August 20, 2026. The work is managed by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10, and performance is designated to occur at the Detroit VA Medical Center. The contract requires a structured dispatch and staffing model that guarantees rapid response times, continuous coverage, and qualified personnel capable of handling high-stakes medical device maintenance in a federal healthcare environment. There is no specified set-aside classification, and the terms emphasize reliability, technical expertise, and adherence to federal service obligations.