Food Service Worker

The Defense Health Agency Hcd West, under the Department of Defense, is seeking market research through a Request for Information (RFI) to identify capable vendors for non-personal food service support at the Mike O’Callaghan Military Medical Center located at Nellis Air Force Base, Nevada. The RFI, identified by solicitation number HT941026RFI0003 and posted on May 14, 2026, with a response deadline of May 21, 2026, seeks industry input to inform potential future procurement decisions and is structured under NAICS code 722310 for food service contractors. The scope involves comprehensive food preparation, patient tray delivery, kitchen operations, and sanitation services in alignment with Department of Health and Human Services, Air Force, and Department of Defense nutritional and safety standards. Performance is measured by strict quality metrics including a minimum overall fill rate of 90%, combined on-time fill percentage of 90%, turnover rate capped at 25%, replenishment rate of at least 90%, and complaint resolution exceeding 92% within three business days. The contract structure includes a base period and four optional 12-month extension periods, with all contract workers required to be U.S. citizens or authorized to work in the United States. All personnel must comply with rigorous security and health protocols, including completion of Level I antiterrorism training within 30 days of access and annually thereafter, mandatory TB screening using PPD 2-step testing, immunizations such as MMR and annual flu vaccines, and continuous adherence to HIPAA regulations. Security clearance processes require submission of SF-85, OF 306, and DD Form 2981, along with fingerprinting and proof of citizenship, all to be submitted within 15 days of technical approval. Key personnel must be identified within 10 business days of award, with replacement qualifications submitted within 30 calendar days of a vacancy. Vendors must also submit a Key Personnel List, Quality Control Plan, and Mission Essential Services Plan in electronic format, alongside a capability statement limited to five pages excluding cover materials. Responses are to be submitted via email to the designated point of contact and must be in MS Word, PDF, or MS Excel format. While no pricing data is included due to the pre-procurement nature of the RFI, future award is anticipated to be based on technical acceptability and performance metrics, potentially following a Lowest