Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 30 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Freshworks Freshdesk-Forest Subscription Provider

Active

State & Local

Response Deadline10/06/2026, 04:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

City University of New York (CUNY)View Agency

NAICS

513210 - Software PublishersView NAICS

Place of Performance

NY, USA

Set-Aside

NONE

Documents

This scope was carved out of 2139070.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 15

subcontract

Response DeadlineOct 6

Submission deadline

Response Deadline

10/06/2026, 04:00:00 AM UTCin 18 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyCity University of New York (CUNY)

ContactsNo contacts available

OfficeN/A

Organization / Agency

City University of New York (CUNY)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Supplies software licenses and subscriptions for the Freshworks Freshdesk-Forest platform for prime contractors on CUNY University Central Office projects. Provisions a six-month subscription, manages the End User License Agreement in compliance with CUNY restrictions, and ensures software functions per official documentation. Requires compliance with CUNY’s Information Security Rider and NYS Appendix A. Delivers active software subscription and licenses.

Similar Contracts

Same NAICS industry code

HR & Payroll Software ProvisionThis subcontract for the Lionheart Educational Trust involves the supply and licensing of a comprehensive Human Resources and Payroll software package. The project focuses on implementing HRIS, payroll processing, and time and attendance tracking modules to automate employee records and time accounting. The successful provider must deliver a fully deployed and licensed software environment while demonstrating adherence to business quality standards and UK data protection regulations. The opportunity was posted on September 17, 2026, with a response deadline of October 26, 2026. Classified under NAICS code 513210, the contract is managed by the Lionheart Educational Trust to ensure efficient administrative automation for prime contractors working on their projects.

Lionheart Educational Trust

POSTED

about 17 hours ago

DEADLINE

in about 1 month

Procurement Purchase to Pay System

Solicitation # Maximus S2P 2026

Maximus UK Services Limited is seeking a strategic Source-to-Pay platform to transform its procurement processes and improve governance, visibility, and compliance. The selected solution must provide an integrated lifecycle covering contract lifecycle management, strategic sourcing, supplier management, procure-to-pay, invoice automation, and spend analytics. A critical requirement is the ability to maintain seamless integration with SAP, which will remain the organization's primary finance platform and system of record. Evaluation will focus heavily on SAP integration capabilities, user experience, and total cost of ownership. Mandatory requirements include proven experience with SAP ECC or S/4HANA, a global operating model supporting multiple currencies and languages, and adherence to ISO 27001 and GDPR standards. Additionally, suppliers must demonstrate enterprise-scale experience and provide UK-based implementation and support resources. Responses for this solicitation are due by October 15, 2026.

MAXIMUS UK SERVICES LIMITED

POSTED

about 17 hours ago

DEADLINE

Digital Evidence Management System (DEMS) Software & LicensingThis subcontract for the London Ambulance Service NHS Trust involves the provision of a Digital Evidence Management System (DEMS) software platform. The system is designed for prime contractors to securely upload, store, manage, and retrieve video evidence, with deployment options available via cloud or on-premise server infrastructure. The contractor is responsible for delivering a fully functional software environment and the necessary user licenses while ensuring strict compliance with NHS data security standards. The opportunity was posted on September 17, 2026, with a response deadline of October 12, 2026. Classified under NAICS code 513210, the contract focuses on the delivery of specialized software and licensing to support the operational needs of the Trust.

London Ambulance Service NHS Trust

POSTED

about 17 hours ago

DEADLINE

Program Management SoftwareThis subcontract for the New Hampshire DHHS Division of Juvenile Justice Services involves the supply and maintenance of program management software designed for prime contractors. The system is intended to track recruitment, licensing, and caregiver support through the implementation of data entry systems, CRM tools, or tracking software utilizing cloud hosting. The primary objective is to deliver a fully functional software system capable of comprehensive program tracking. To ensure data integrity and legal compliance, the provider must adhere to HIPAA regulations and meet the specific information security requirements outlined in Exhibit E of the DHHS guidelines. The project falls under NAICS code 513210, with a response deadline set for October 15, 2026.

Dhhs-Division Of Juvenile Justice Services

POSTED

about 17 hours ago

DEADLINE

ERP/HCM Software Licensing

POSTED

about 17 hours ago

DEADLINE

Polysomnography Scoring Software & Licensing

Network Contract Office 19 (36C259)

POSTED

about 20 hours ago

DEADLINE

Siemens Simcenter STAR-CCM+ software

Solicitation # W912CH26QA083

Solicitation W912CH26QA083 is a Request for Quote issued by the Army Contracting Command Detroit Arsenal for the procurement of brand-name Siemens Simcenter STAR-CCM+ software. This Firm-Fixed-Price requirement is for a 12-month subscription term consisting of four Simcenter X Advanced Base Licenses XaaS, two Simcenter X Token 100 Packs XaaS, and an average of 16 hours per month of premium support. The software is utilized for modeling and analysis across various engineering applications, specifically to streamline Computational Fluid Dynamics workflows. The procurement is open to authorized Siemens Simcenter STAR-CCM+ vendors, with all pricing required to be all-inclusive of shipping, delivery, and fees. The contract is subject to several federal and defense regulations, including DFARS 252.211-7003 for item identification and valuation, and MIL-STD-130 and MIL-STD-129 for marking and labeling. Delivery is set for on or before September 30, 2026, with the destination being the CCDC Ground Vehicle Systems in Warren, Michigan. Award will be based on the lowest evaluated offer that meets all material requirements and responsibility criteria under FAR 9.104, with specific evaluation preferences for HUBZone and other small business concerns. Proposals must be submitted electronically via the PIEE Solicitation module by September 22, 2026. Invoicing and payment will be processed through the Wide Area WorkFlow system.

POSTED

about 20 hours ago

DEADLINE

PIPE-FLO Software Renewal

Solicitation # HC102826R0066

It Contracting Division - PL83

POSTED

about 20 hours ago

DEADLINE

in about 11 hours

Alberta Pensions Services Corporation - Request for Proposal - Privileged Access Management Software

Solicitation # AB-2026-06328

The Alberta Pensions Services Corporation is seeking a Privileged Access Management solution under solicitation AB-2026-06328 to enhance the security, governance, and monitoring of privileged access across its technology environment. While the organization currently uses Microsoft Entra ID Privileged Identity Management for certain tasks, it requires a more comprehensive system to provide centralized visibility and auditability for on-premises and cloud systems, service accounts, applications, and third-party access. The goal is to close existing governance gaps, mitigate compliance risks, and improve operational efficiency through automation and integration with current identity and security ecosystems. The request for proposal was posted on September 16, 2026, with a response deadline of October 28, 2026. The project will be performed in Edmonton, Alberta. Interested proponents should contact Nikki Deakin in Vendor Management for further inquiries regarding this procurement process.

Alberta Pensions Services Corporation

POSTED

DEADLINE

in about 1 month

Esri Software Licensing and Support

City of New Westminster

POSTED

DEADLINE

Esri Licensing and Support

Solicitation # NWNOI-26-07

The City of New Westminster has issued a Notice of Intent under solicitation NWNOI-26-07 to direct award a three-year services contract to Esri Canada Ltd. for annual software licensing and support of its existing Esri software environment. The contract is intended to be structured with one-year annual renewals and has an estimated annual value of 80,000 CAD. The direct award is justified by Esri's status as the proprietary owner and sole source capable of providing essential manufacturer support, including security patches, software updates, product fixes, and version compatibility to ensure system stability and reliability. The notice invites written objections from other providers who can demonstrate the necessary resources and availability to perform the services, with a response deadline of September 30, 2026. All communications and submissions must be conducted through the City's bids and tenders online portal, as hardcopy and facsimile responses are not accepted. Additionally, the successful contractor must adhere to a Living Wage Declaration for employees working on City premises and disclose any potential conflicts of interest.

City of New Westminster

POSTED

DEADLINE

Enterprise Asset Management (EAM) Software Implementation

POSTED

DEADLINE

in about 1 month

More opportunities from City University of New York (CUNY)

Same awarding agency

Eaton Switchgear and Transformer Preventative MaintenanceThis subcontract for the City University of New York involves the preventative maintenance, inspection, testing, and reporting of Eaton electrical equipment for prime contractors at CUNY City College projects. The scope of work specifically focuses on Isolation XFRMs and Switchgear 6, requiring the use of approved electrical test equipment and consumables to deliver comprehensive maintenance services and formal technical reports. To ensure quality and safety, the contract requires technicians who are factory-trained or manufacturer-authorized with specific experience in Eaton equipment. Interested parties must respond by October 8, 2026, under NAICS code 238210.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

Preventative Maintenance on Isolation XFRMs & 06-09 Switchgear 6

Solicitation # 2139145

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

POSTED

DEADLINE

Provision of Online Healthcare SkillsBuilder Learning ModulesThis subcontract involves the provision of online healthcare learning modules for prime contractors working on projects for the City University of New York New York City College of Technology. The scope of work focuses on delivering digital access licenses or subscriptions to the MA SkillsBuilder Clinical Plus and PCT SkillsBuilder Plus series, which can be deployed via standalone online modules or integrated into digital learning management systems. To be eligible, providers must hold authorized distributor or creator status for the SkillsBuilder series. The contract falls under NAICS code 611710 and is managed by the City University of New York. The response deadline for this opportunity is October 7, 2026.

Educational Support Services

POSTED

DEADLINE

Provision of Online Electronic Health Certification ExamsThis subcontract with the City University of New York focuses on the provision of online electronic health certification exams for projects at the New York City College of Technology. The selected provider will supply digital exam vouchers and account access for certifications including CPCT/A, CBCS, CCMA Exam 3.0, and ExCPT. To be eligible, the contractor must maintain authorized provider status with the relevant certifying bodies and adhere to all University standard terms and conditions. The contract is categorized under NAICS code 541330 and requires the delivery of access codes based on a specified student volume. Interested parties must respond by October 7, 2026, following the posting date of September 16, 2026.

Engineering Services

POSTED

DEADLINE

Purchase of–Online Electronic Health Certification & Learning Resources

Solicitation # 2139086

Exam Preparation and Tutoring

POSTED

DEADLINE

Freshdesk Implementation and Configuration Services

Computer Systems Design Services

POSTED

DEADLINE

Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription

Solicitation # 2139070

The City University of New York (CUNY) Office of Admissions / Welcome Center has issued a solicitation for a six-month subscription to Freshworks Freshdesk-Forest and Enterprise Contact Center software. This procurement, identified by solicitation number 2139070, requires vendors to provide a price quote for software licenses, subscriptions, implementation, and configuration. The solicitation was posted on September 15, 2026, with a formal response deadline of October 6, 2026, at 1:00 PM. Interested vendors must submit their quotes using the specific Pricing Request Document for Software (PRDS) template and comply with strict communication protocols mandated by the State Procurement Lobbying Act, which requires all inquiries to be directed solely to the designated contact, Procurement Manager Karen Pinckney. Compliance is a critical component of this contract, as vendors must submit specific affirmations and disclosures regarding State Finance Law and prior non-responsibility determinations. The contract is subject to several regulatory layers, including NYS Appendix A standard clauses, CUNY’s Information Security Rider, and Executive Law Article 15-A provisions for services exceeding $25,000. Furthermore, the University maintains strict control over End User License Agreements (EULAs), explicitly voiding any terms that impose unauthorized fees, forfeit legal rights, or include automatic renewal clauses not expressly authorized in the procurement documents. All provided services and software must function in accordance with the attached technical specifications and the product's official documentation throughout the contract term.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

Institute of Physics Journals Platform

Solicitation # 2138658

POSTED

DEADLINE

Brooklyn College – Ingersoll HVAC Upgrades

Solicitation # 2138455

POSTED

DEADLINE

BMCC 276612 - Purchase of Subway Advertising - Subway Video Live Boards and Live Cards

Solicitation # 2138418

POSTED

DEADLINE

Residence Hall Management Services

Solicitation # 2138302

POSTED

DEADLINE

TurnItIn Extension of Time & Increase in Funds

Solicitation # 2138149

POSTED

about 1 month ago

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS