FSA Administration Services

The contract entails the administration of Health and Dependent Care Flexible Spending Accounts, including end-to-end claims processing, expense substantiation, run-out periods, and carryover management, ensuring compliance with federal guidelines and participant eligibility. The provider will be responsible for delivering dedicated participant support services to assist with inquiries, troubleshooting, and educational resources related to FSA benefits, maintaining accurate records and timely disbursements throughout the plan year and beyond. This subcontract is classified under NAICS code 524298, indicating it falls within other administrative and general management services, and is issued by the Human Resources department in Texas with a response deadline of May 29, 2026. The scope includes full operational oversight of FSA programs, requiring robust systems for validation, reporting, and customer service to meet regulatory requirements and user expectations. Participation is open to eligible subcontractors responding to the solicitation via the provided online portal, with no set-aside designation specified.