FY27 - DFHV - For Client Service Call Center - Driver Service - Voice Recording (OAPT)
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The District of Columbia's For-Hire Vehicles agency is forecasting a contract for voice recording services to support its Client Service Call Center specifically for Driver Services. This initiative, categorized under NAICS code 561422, focuses on implementing OAPT voice recording capabilities to manage and document interactions within the call center environment. Scheduled for fiscal year 2027, this procurement is managed by the District of Columbia government. The project aims to enhance the operational oversight and quality assurance of driver-related communications through specialized recording technology.
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DC, USASet-Aside
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