Garage Doors Repair and Preventive Maintenance

The City of Clarence-Rockland is soliciting proposals under solicitation number 2026-034 for a competent industrial garage door contractor to provide comprehensive preventive maintenance, repair, and emergency call-out services. The scope of work includes the inspection, maintenance, repair, replacement, and adjustment of door frames, motors, manual chain systems, cables, tracks, seals, panels, hinges, nuts, bolts, and other related components. Services are categorized into three primary areas: Preventative Maintenance consisting of semi-annual or annual inspections; Demand Maintenance for as-required repairs with a one business day acknowledgment and three business day site attendance requirement; and Emergency Services available 24/7/365 to minimize operational disruptions. The contract will be awarded to the top two proponents based on a weighted scoring system focusing on pricing over a three-year period, with the highest weight placed on Preventative Maintenance Services at 40 percent. Mandatory requirements include a WSIB Clearance Certificate, a Company Health and Safety Policy, and a signed Accessibility Training Certification Form. Successful suppliers must maintain Commercial General Liability Insurance of up to 5 million dollars and ensure all work complies with CSA, Ontario building codes, and Ministry of Labour requirements. Invoices must be submitted in PDF format to the Finance Accounts Payable office within 30 days of service completion, and the City reserves the right to a 10 percent hold-back for 60 days past completion as security against claims.