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This Government Contract opportunity from Department Of Defense was posted on May 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk & Sustainment Support Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
Federal
WORKDAY HUMAN CAPITAL MANAGEMENT (HCM) SUBSRCIPTION RENEWAL
Solicitation # 475671
Brookhaven Science Associates, LLC, operating Brookhaven National Laboratory for the U.S. Department of Energy, is soliciting quotes for a firm-fixed-price subscription renewal of the Workday Human Capital Management (HCM) Software-as-a-Service platform. This procurement, identified as RFQ 475671, is set aside exclusively for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns under NAICS code 541519. The scope includes continued access to core HCM, payroll, time tracking, benefits administration, and other functional modules supporting approximately 3,000 employees. The base period of performance runs from November 1, 2026, through October 31, 2027, with four additional one-year option periods extending the potential duration to October 31, 2031. Eligible offerors must provide a signed pricing sheet, demonstrate technical qualifications including authorization to resell Workday subscriptions, and maintain active registration in SAM.gov. The submission deadline is September 18, 2026, with an anticipated award date of October 30, 2026. Beyond the core renewal, the contract allows for optional expansions into additional modules such as Workday Extend, Workday Help, and Workforce Planning. All services must adhere to Workday's Service Level Agreements and federal security controls, with BSA retaining full ownership of all system data.
Brookhaven National Labor -Doe Contractor

POSTED

1 day ago

DEADLINE

in 6 days
NAICS: 541519
New
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Next Generation (NextGen) Passport Personalization Printers Support
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Solicitation 19AQMM24R0113 is a Department of State procurement for the provision and support of Next Generation (NextGen) Passport Personalization Printers across all domestic passport sites, including 29 agencies, passport centers, and non-production environment sites. The scope of work encompasses program management, transition support, consumable materials, warranty services, and the supply of high and low capacity printers. Technical requirements specify that passports must be machine-readable and conform to ICAO Document 9303, featuring laser-engraved personalization on polycarbonate data pages and inkjet personalized images. The contract is structured as a single-award IDIQ with a base year and four option years, utilizing a mix of Firm Fixed Price and Time and Materials CLINs. The award will be determined through a best value-tradeoff source selection process, where technical factors and past performance are significantly more important than price. Key evaluation gates include a pass/fail assessment of offeror responsibility and Cybersecurity Supply Chain Risk Management (C-SCRM) compliance. Due to the sensitive nature of the work, the contract mandates stringent security requirements, including Top Secret or Secret personnel clearances and facility clearances. The solicitation has undergone numerous revisions, with the most recent closing date extended to September 30, 2026. Performance is subject to a three-phase acceptance process consisting of factory testing, government installation testing, and live production acceptance.
Acquisitions - Aqm Momentum

POSTED

1 day ago

DEADLINE

in about 2 months
NAICS: 541519
New
Federal
Joint Region Marianas Audio Visual (AV) Refresh
Solicitation # N6264926QH044
Solicitation N6264926QH044 is a total small business set-aside for an audio visual refresh of the Building 200 Flag Conference Room at Joint Region Marianas in Piti, Guam. The objective is to upgrade primary display and audio capabilities while ensuring dependable presentation connectivity for NIPRNet and SIPRNet government computers. The project requires the integration of new components with existing government-furnished equipment, including the secure video teleconference codec, cameras, and control panels. The period of performance is scheduled from September 28, 2026, to December 31, 2026. The contract is a firm-fixed-price award based on a best value trade-off process. Evaluation is divided into three factors, with technical capability and past performance combined being more important than price. Technical proposals must include a high-level strategy, system architecture diagrams, an execution plan with a disruption mitigation strategy, and integration details. Past performance is evaluated based on relevance to military or secure federal facilities within the last five years. The scope of work is divided into five CLINs covering project coordination, equipment installation, programming, system validation, and the removal of old property. Submission requires two separate volumes via email: a technical and past performance volume limited to 23 pages, and a pricing volume. All invoicing must be processed through the Wide Area WorkFlow system. The procurement includes specific requirements for U.S. citizenship and security clearances for personnel accessing the site, and adheres to the Service Contract Labor Standards for Guam. Amendment 0001 updated the performance work statement regarding equipment reuse and incorporated the conference room floor layout.
Navsup Flt Logistics Ctr Yokosuka

POSTED

1 day ago

DEADLINE

in 4 days

AI Contract Overview

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This subcontract, titled Help Desk & Sustainment Support Services, involves providing continuous technical support, maintenance, and user assistance specifically for NCO schedulers. The scope includes managing help desk operations and overseeing sustainment costs to ensure the effective functioning and long-term support of the scheduling system. The contract is aligned with NAICS code 541519, indicating a focus on other computer related services. The contract was posted on May 28, 2026, with a response deadline set for June 19, 2026. The place of performance is Washington, D.C., with execution overseen by the Department of Defense under the FA7014 Afdw Pk agency. While some details such as organizational type and set-aside classification are not specified, the primary objective is to sustain the operational readiness and technical reliability of the NCO scheduler platform through dedicated help desk support and maintenance management.

General Info

Provide continuous help desk support and maintenance for NCO schedulers under DoD in Washington, D.C.

Agency

Department Of Defense → FA7014 Afdw PkView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, 20330, USA

Set-Aside

NONE

Documents

This scope was carved out of AF-A1-RFI-SKED-APP-2026.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Information (RFI): Intelligent Shift Scheduler Tool for 24/7 Continuous Operations

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA7014 Afdw Pk
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → FA7014 Afdw Pk
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing technical support, maintenance, and user assistance for NCO schedulers, including help desk operations and sustainment cost management.

More opportunities from Department Of Defense → FA7014 Afdw Pk

Same awarding agency

NAICS: 512110
New
Federal
Burden Sharing SAF/IA
Solicitation # FA701426Q0048
The Department of the Air Force is seeking a total small business set-aside under NAICS 512110 to provide professional digital media services for the Office of the Deputy Under Secretary of the Air Force, International Affairs. The objective is to produce a high-quality training and communication video, with a maximum runtime of 150 seconds, that explains the Burden Sharing initiative. The video will utilize 2D and 3D animation, motion graphics, and narration to illustrate how cooperation with allies and partners enhances collective security and strategic flexibility, specifically featuring the F-35A and other operational defense assets. The resulting contract will be a single firm-fixed-price award with a period of performance from September 23, 2026, to December 23, 2026. The procurement follows a phased, best-value tradeoff evaluation process. Offerors must pass three mandatory gates: a 3D model demonstration of the F-35A, a supporting storyboard, and a 10-15 second micro-video sample. Technical merit, specifically cinematic effect and audience engagement, is weighted as significantly more important than price. Key deliverables include a project management plan and production schedule due within 10 days of award, a creative treatment, and the final edited video. All work must be performed within the United States, and submissions must be handled through the PIEE Solicitation module. Invoicing and payments will be processed electronically via the Wide Area WorkFlow system.
Motion Picture and Video Production

POSTED

3 days ago

DEADLINE

in 2 days
View Details
NAICS: 541511
Federal
Presolicitation Notice: Publicly Available Information (PAI) Alerting Service
Solicitation # FA7014260320
Headquarters Air Force A2 is seeking a commercially available enterprise license subscription for a Publicly Available Information (PAI) alerting service. The required solution must leverage various public information sources to detect emerging events and deliver near real-time alerts via email, API, web-based applications, and mobile platforms based on user-defined topics and areas. The service must be scalable to a Department of War enterprise level and capable of maintaining pace with commercial industry standards. This acquisition is being conducted under full and open competition with no set-asides, and a recent update has explicitly removed any previous restrictions on foreign-owned vendors, allowing them to compete for the requirement. The government intends to follow FAR 15 Source Selection procedures, evaluating offerors based on technical solutions, price, and affordability. The anticipated Request for Proposal (RFP) will require a written proposal along with both live area-specific and in-person product demonstrations. Interested parties should monitor solicitation number FA701426R0008 for further updates. The procurement is categorized under NAICS code 541511 and is managed by the Department of Defense with primary points of contact listed as Capt Richard Snyder and Mr. Kevin Harrington.
Custom Computer Programming Services

POSTED

5 months ago

DEADLINE

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